Events
Digital.gov provides free webinars that highlight the innovations, case studies, tools, and resources people in government need most.
Plain Language
2021 Federal Plain Language Summit
This summit will showcase Plain Language Community of Practice members’ experiences and successes in plain language: their projects, their efforts, their edits.
Hosted by Plain Language Community of Practice
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Past Events
USWDS
USWDS Monthly Call - September 2021
Let’s peer into the crystal ball and look into the future of USWDS.
ANALYTICS
FedRAMP & DAP Case Study Part 2: Reporting and Decision-Making
See how the FedRAMP team assessed their analytics objectives and key performance indicators (KPIs) prior to the launch of their redesigned site, fedramp.gov.
Social Media
SocialGov Summer Sessions 2021
If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.
Analytics
FedRAMP & DAP Case Study Part 1: Assessing Analytics Strategy
See how the FedRAMP team assessed their analytics objectives and key performance indicators (KPIs) prior to the launch of a redesigned site.
Web Managers
Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy
Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.
Storytelling
Using Plain Language To Tell Our Stories
Use templates to craft simple stories with purpose.
Digital Strategy at 1600 Pennsylvania Avenue: Q&A with Rob Flaherty, White House Director of Digital Strategy
An inside look at how the White House is thinking about digital strategy in the new normal.
User Experience
2021 User Experience Summit
A 3-day remote summit covering User Experience (UX) management in the government.
USWDS
USWDS Monthly Call - June 2021
In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.
Plain Language
Plain Language Webinar: Using Words to Build Better Digital Experiences
Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.
Spotlight Chat
Challenge and Prize Community Spotlight Chat with the Small Business Administration
A discussion of lessons learned from implementing the Lab-to-Market (L2M) Inclusive Innovation Ecosystem prize competition with members of the prize planning committee, including the White House Office of Science and Technology Policy (OSTP), the U.S. Small Business Administration (SBA), and the Science and Technology Policy Institute (STPI)– one of three federally funded research and development centers of the Institute for Defense Analyses (IDA), a non-profit corporation that assists the federal government in addressing national security issues.
Accessibility
Accessible Digital Content: Tips and Tricks
This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
USWDS
USWDS & Accessibility: Creating More Inclusive Federal Websites
It’s Global Accessibility Awareness Day — join us as we unpack how we “do” accessibility as a top product priority.
Plain Language
Positioning Yourself as a Plain Language Editor
Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!
Digital Communications
Deep Fakes and Social Media
Learn about the threat of deep fake technology on social media, and how to prepare your agency if you are targeted.
Professional Development
Federal Developmental Opportunities Workshop
Find out about developmental opportunities available for federal government employees.
Social Media
Social Media Spring Session 2021
Join the SocialGov Community of Practice for the latest updates on social media topics including advertising campaigns, content archiving, and podcasting.
Spotlight Chat
Challenge and Prize Spotlight Chat with National Institute of Standards and Technology (NIST)
Building a legal framework for challenges and prize competitions at NIST
USWDS
USWDS Monthly Call - April 2021
Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”
User Experience
How Testing Your Documents Can Improve Plain Language Compliance
Come work with Dr. Ginny Redish and learn three techniques for quick, easy ways to test documents’ usability.
Artificial Intelligence
Artificial Intelligence for Homeland Security: Developing the Strategy
If you are a federal employee, join us as the Department of Homeland Security presents their Department-wide AI Strategy.
DAP Learning Series
Tag Managers Part 2: Configuration Framework
Join the Data Analytics Team as they Provide a Practical Framework for using Google Tag Manager.
USWDS
USWDS Monthly Call - March 2021
Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.
Plain Language
Plain Language: Accessibility for Content
Learn what the plain language and accessibility communities share: opportunities to help people get and understand information. Find out what you can do to help.
Video
Get your Idea Funded Through GSA’s 10x Program
Calling all federal employees: Learn how to turn your technology ideas into real projects.
DAP Learning Series
Tag Managers Part 1: The Data Layer
Learn what the tag manager data layer is and how you can utilize it.
Video
How Chatbots Can Improve Customer Experience
Chatbots are a must-have in our customer experience strategy.
USWDS
USWDS Monthly Call - February 2021
Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.
Video
Virtual Teaching: Plain Language
Come and learn how to keep students engaged and focused during an online class.
USWDS
USWDS Monthly Call - January 2021
Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.
Plain Language Report Card
2020 Federal Report Card Briefing
David Lipscomb will review the results of the 2020 Federal Report Card
A/B Testing
How To Navigate Challenges To Successfully A/B Test Your Emails
How do you understand what resonates with users when sending out an email? Answer: A/B test it and find out!
USWDS
USWDS Monthly Call - December 2020
Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!
Social Media
Federal Social Media Week 2020!
2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.
Multilingual
Practical Tips for Accessible Content and Multilingual Websites
In this talk, we’ll focus on content creation and how accessibility supports multilingual work.
USWDS
USWDS Monthly Call - November 2020
Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
USPS
Customer Experience & Continuous Improvement: The USPS Digital Approach
This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.
CIO Council
Women In Federal IT & Cyber Conference Panel Discussion #4: Veterans Day
Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.
Artificial Intelligence
Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 15 — 10x: Transforming Technology Through Agile Investments
In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.
Plain Language
Plain Language Summit 2020
Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.
DAP Learning Series
Analytics Case Study Part 3: Action
How to take action using the analysis and insights you created using DAP and Google Analytics.
Federal Source Code Summit: Towards a Source Code Community
This summit brings together the federal community to share success stories and best practices for utilizing federal source code and open source software, and examine the implementation of the Federal Source Code policy.
DAP Learning Series
Analytics Case Study Part 2: Analysis
How to pull reporting and conduct analysis through the lens of your analytics strategy.
cloud.gov
Operating Cloud Services Efficiently with Business-Driven IT
Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.
DevOps
A Fresh Start With DevOps - Maybe
When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.
Video
USWDS Monthly Call - September 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities
Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.
Plain Language
Plain Language Basics: Online Workshop
Take this three-hour online workshop to learn how to write and edit in plain language.
DAP Learning Series
Analytics Case Study Part 1: Assessment
How to assess your analytics strategy to ensure you’re pulling impactful and relevant data
Video
USWDS Monthly Call - August 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 13: Securing Water for Food’s Crowdsourcing Culture
In this webinar, we discuss how to embed crowdsourcing into the culture of a program to the benefit of the project team, and its participants.
Plain Language
Plain Language Basics: Online Workshop
Take this three-hour online workshop to learn how to write and edit in plain language.
CIO Council
Women In Federal IT & Cyber Conference Panel Discussion #3: Who’s Next?
Panelists will discuss the importance of developing the next generation of women leaders in IT and in the Federal government.
DevOps CoP
The Continuous DevOps Dilemma with Andrew Clay Shafer
Change is inevitable, but changing deliberately is the key to making the most of our circumstances.
User Experience
2020 Government UX Summit: July 28, 29, and 30
A remote event covering user experience (UX) methods, service design, and managing UX in the government.
DAP Learning Series
Analytics Lessons From Canada.ca
We’ll be talking analytics goals, lessons, barriers, and successes with our neighbors up north.
CIO Council
Women In Federal IT & Cyber Conference Networking Session #2
Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on expanding a professional network.
Video
USWDS Monthly Call: Form Components Update
For the July U.S. Web Design System Product Lead, Dan Williams, talked about the design system and answered audience questions.
CIO Council
Women In Federal IT & Cyber Conference Panel Discussion #2: Expanding Our Network
Panelists will discuss the importance of expanding our professional network outside of our silos to become stronger leaders.
cloud.gov
A Technical Overview of cloud.gov
In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.
Plain Language
Federal Report Card Update
Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 12: How AFWERX Crowdsources an Innovation Culture
The Air Force is catalyzing innovation with a variety of partners.
Video
Making Remote Work Work for Journey Mapping
Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration.
10x
10x Project Lightning Talks: 2020
10x project teams will demonstrate their work to date and provide brief overviews of each project. We hope that these talks will highlight some of the most interesting work happening in government today and inspire others to submit ideas to 10x.
DAP Learning Series
Shifting Your Metrics Mindset
Learn how to orient your analytics strategy around success metrics.
Video
Short Case Study: A/B Testing for Data-Driven Design
See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.
DevOps
Air Force COOL and 18F: Partnership and Flight Operations Software Agile Lessons Learned
Highlights from the Air Force Materiel Command & 18F partnership and the importance of organizational structure, roles of the core team, and user outreach for military and government DevOps.
Video
USWDS Monthly Call: Design Modernization and the Importance of Designers
The June 2020 USWDS monthly focused on the design system and design modernization with guest speakers from 18F. Dan Williams, USWDS product lead, led the call and facilitated a live question and answer session with event attendees.
Multilingual
2020 Census Language Support in 59 Non-English Languages
How the Census Bureau provided language assistance in 59 non-English languages for the 2020 Census.
CIO Council
Women In Federal IT & Cyber Conference Networking Session #1
Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on developing a professional network.
Cloud.gov
Building for the 21st-Century Web with Federalist
Building, deploying, and hosting fast, secure, and compliant federal web sites and applications with Federalist.
Multilingual
How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience
In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.
CIO Council
Women In Federal IT & Cyber Conference Panel #1: Designing a Network
Panelists will be discussing the importance of surrounding yourself with those with similar skills, and a strategic professional network.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 11: Mobile Testing Program Makes Content More Accessible
Agencies optimize mobile experiences with help from federal testers.
DAP Learning Series
Become a DAP Certified Analyst
Learn about the Digital Analytics Program (DAP) exam and how you can use it to demonstrate your analytics mastery
Video
USWDS Monthly Call - Cards, Forms, and Data Visualizations
U.S. Web Design System Product Lead, Dan Williams, and team talked about the design system and answered audience questions.
cloud.gov
Procuring Cloud Services in Government
In this workshop, we will guide agencies through the streamlined Technology Transformation Services cloud acquisition process at the U.S. General Services Administration.
DevOps
DevOps Lessons Learned from the Air Force’s Early Cloud Journey
Lessons learned in the areas of people, processes, and tools from early efforts in the Air Force’s journey to a multi-cloud environment.
The Average American Reader Needs You to Write (Even More) Clearly
Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.
Federal Crowdsourcing Webinar Series, Episode 10: A precisionFDA Strike for Public Health
See how the U.S. Food and Drug Administration crowdsources to identify potential health risks.
You Are a Product Manager (Though You May Not Know It)
We will define product management, discuss how it’s used in the government context through a case study, and arm listeners with practices to use and evangelize product thinking.
Video
Dr. Emily Shen on Secure Multi-Party Computation
This talk will describe how organizations can collaborate in a privacy-preserving manner using a cryptographic technology called secure multi-party computation.
Video
SocialGov Virtual Spring Session
Join SocialGov, the federal government’s social media community of practice, for our virtual Spring Session!
Video
The Hero’s Journey for Re-Skilling Talent (And Other Digital Adventures)
For those seeking ways to internally re-skill their workforce for digital transformation, a look at mythology reveals a recurring theme where those answering the call are involved in an iterative cycle of ‘leveling-up’, a theme that may help change-agents set conditions for successful retention and growth of organic digital talent.
Video
Federal Crowdsourcing Webinar Series, Episode 9: A Match Made in History
History Hub is a crowdsourcing platform that helps the public find historical records.
DAP Learning Series
An Introduction to the Basics of DAP
Learn about the reporting interface, common terminology, and basic reports in Google Analytics
Video
Cloud.gov for Product Managers
In this webinar, we will answer commonly asked questions about cloud.gov and explain how using cloud.gov enables development teams to deploy applications quickly and securely.
Video
USWDS Monthly Call - Easing into the Design System
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Accessibility
The Intersection Between Plain Language and 508 Compliance
We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.
Open Source
AI Tech Workshop: How to Utilize the Open Source Jupyter Project for your Research
We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.
Cloud.gov
Intro to Cloud Foundry on Cloud.gov
A look at the open source cloud application platform behind Cloud.gov
Navigating Acquisition and Procurement for Artificial Intelligence and Advanced Data Analytics
We will provide guidance on how to manage the process of procuring AI products, services, and technologies, including considerations, pitfalls, and lessons learned.
DAP Learning Series
Justifying the Web Analyst’s Role in Your Organization
How to justify an analysts role on your team and make a business case for this person to leadership.
Video
Why I Love My Agile Team!
Join us as we meet with Land Information New Zealand (LINZ) who is utilizing an agile approach to assist in further updating their topographical information and data.
Video
Writing for the Accessible Web
Learn how to write and design web content that is accessible for everyone.
Video
USWDS Monthly Call - Color Tokens Update
Watch U.S. Web Design System Product Lead, Dan Williams, as he talks and answers questions about the design system.
Plain Language
Readability Audits of Government Websites with Katherine Spivey
In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.
Video
Federal Crowdsourcing Webinar Series, Episode 8: How NASA@WORK Ignites Ideas from Within
Learn how NASA’s workforce contributes inspiring ideas as part of internal idea competitions facilitated NASA@WORK program.
Robotic Process Automation
RPA Community of Practice: March All-Hands Meeting
Discuss the next steps in accelerating the adoption of RPA in the federal environment.
Video
Mitigating Bias While Building Research Practices
Learn the methods used by 18F and the State of Vermont as they conducted discovery research to understand and improve the experiences of Vermonters who utilize healthcare and economic assistance programs.
Video
Survey Translation and the Inclusion of End Users in the Process
Experiences from the U.S. Census Bureau
Video
Making a Mobile-Friendly Website Using the ADAPT Model
Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.
Video
Moving From Agile Towards DevOps With a Small Team
In this webinar, Chris Lauer will share some of the successes and failures as the Space Weather Prediction Center (SWPC) has adopted Agile, and our gradual move towards DevOps.
Video
USWDS Monthly Call: Website Standards Panel Discussion
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
DAP Learning Series
The YouTube Event Option
Learn how to track plays of embedded YouTube videos on your DAP-enabled pages
Video
Reaching America’s Veterans in the Digital Space
In this discussion, we’ll hear from the digital experts at the Department of Veterans Affairs on their successful strategies for reaching America’s veterans through digital platforms.
Video
Federal Crowdsourcing Webinar Series, Episode 7: Crowdsourcing for Code
Learn how the Code.gov team, and every day contributors, are helping the U.S. government to expand its repository—and application—of open-source code as part of Code.gov’s Open Tasks initiative.
Video
How Agencies Are Spreading Best Practices
A panel discussion with people from six different agencies on how they share technical best practices in their organizations.
Video
10x Project Lightning Talks
In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.
Video
USWDS Monthly Call: Using the USWDS Maturity Model
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS maturity model and answer your questions.
Video
SocialGov Winter Meeting
Join us for talks by colleagues from NIST, IRS, USPTO, PlainLanguage.gov, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.
Plain Language in 2020
A look ahead at the coming year, and what we’ll accomplish together
Video
U.S. Web Design System: December Monthly Call
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.
Video
DevOps Holiday Special Event: Nicolas Chaillan
Join the Chief Software Officer of the USAF to learn: How the DoD moved to Kubernetes and Istio.
NIST Director Rob Dimeo: Learning to Communicate Complex Data
In this talk, NIST Director Rob Dimeo will explore how sketchnoting can be used to communicate complex data in simple ways - to both internal and external audiences.
Video
U.S. Web Design System: November Monthly Call
Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.
Learning Series
DAP Learning Series: Site Analysis, Live!
Join us for a live demonstration of a real site analysis - from defining website mission, goals, and KPIs, to pulling reporting to better understand site performance.
Video
SocialGov Talk: Reaching Small Businesses in the Digital Environment
In this webinar, the social media experts from the U.S. Small Business Administration discussed how they find and communicate with small businesses on their social media platforms.
Video
Jez Humble: Building and Scaling High Performing Technology Organizations
This talk presents the findings from the latest State of DevOps report, including how to measure the performance of software teams, what capabilities organizations should invest in to drive higher performance, and how software leaders can apply these findings in their own organizations.
Video
An Introduction to the A/B Testing Community of Practice
We know there are many ways to use A/B testing to inform decision making at your agency – this is a quick introduction on the many ways CFPB has used it to improve UX across their website.
Workforce Modernization Workshop Part 1: Attract and Retain the Best Talent to Better Serve Our Citizens
In this workshop, we will answer the question of how to cultivate a workforce that is empowered to be as nimble and sophisticated as the products it procures.
Video
Ginny Redish: How to Collaborate on Strategies
How does content strategy mesh with business, user experience (UX), and a marketing strategy?
Video
The National Language Service Corps Can Fulfill Your Translation Needs
An increase in demand for multilingual digital content, shrinking budgets, and rising translation costs have impacted federal agencies trying to offer information and services in languages other than English. Learn how the National Service Language Corps (NLSC) can help.
Video
Happy 3rd Birthday, Code.Gov! What We’ve Learned Three Years In
As Code.gov begins our third trip around the sun, we want to take a look at where we’ve been, where we’re going in the world of open source, and the implementation of the federal source code.
Political Savvy - Why It’s Important and How to Master It
Robert J. Huttenlocker, who currently serves as the Assistant Inspector General for Management at the Office of Inspector General of the U. S. Department of Agriculture, will be discussing the importance of being politically savvy and how to master it.
Video
Federal Crowdsourcing Webinar Series, Episode 6: The FedRAMP Ideation
Betsy Steele, of the Federal Risk and Authorization Management Program (FedRAMP) team, shares how a crowdsourcing initiative invited the larger cybersecurity community to help inform the next iteration of government’s cloud security authorization program.
Video
DAP Learning Series: A Deep Dive Into Behavior Reports
A deep dive into behavior reporting to help DAP users understand how to use it and what are the pitfalls.
Video
October DevOps Community Meeting
An overview of multiple Infrastructure as Code (IaC) tools followed by a deep-dive on how to setup a Gitlab Runner to perform GitOps functions including IaC deployments against multiple AWS environments.
USWDS
U.S. Web Design System: October Monthly Call
Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.
Video
SocialGov Fall Meeting - Podcasting!
Join the minds behind four top federal podcasts to learn how to create, produce, and promote professional podcasts that engage with audiences.
Video
Study Design: Developing a Citizen Science Project that Delivers Results
Prior to developing a community-based data collection program, it is essential to think through the scientific process and the steps necessary to create a program where the data collected match your monitoring objectives and data use goals.
Video
Using Neural Machine Translation for Multilingual Communication
With the sharp improvement in machine translation quality, the variety of government use cases for this technology has evolved.
Video
SocialGov Talks: Leveraging Pop Culture With Paul Lester of the DOE
Learn from a social media expert at Department of Energy how to use pop culture references as a jumping off point to talk about your agency’s work.
Learning Series
DAP Learning Series: A Deep Dive Into Acquisition Reports
In this webinar, we’ll review the acquisition reporting section in-depth, and discuss usefulness of reports and where there may be gaps in data.
Video
DevOps Community Monthly Meeting: DevOps for the Decennial Census
In this month’s Community meeting, we will hear from a Census team that is brand new to DevOps—failing fast and often, but learning lessons as they undergo a cultural transformation.
Video
U.S. Web Design System: September Monthly Call
This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.
Video
How to Navigate the Complex World of Federal Digital Policy
Tori Garten will explore the multi-tiered challenge of understanding and governing federal digital policy in a complex and ever-changing digital world.
Video
Plain Language Summit 2019
A day of talks and conversations on how to advance plain language in government communications
Federal Robotic Process Automation Industry Day
Designed to build collaborative public-private partnerships and inform federal employees, this day-long event will feature presentations from industry and government leaders, automation platform providers, automation systems integrators and consultancies, emerging technology experts, and more.
A Deep Dive Into the Guide to the Paperwork Reduction Act
We will hear from the teams behind the PRA Guide and explore why and how it was built, the methods they used, and what the team is doing to ensure a sustainable path for the future.
Video
DevOps Community of Practice Monthly Meeting
In this talk, we will review how Recreation.gov is built and operated to achieve its uptime goal for millions of yearly transactions.
Video
SocialGov Talks: Tips for LinkedIn Content Strategy, with Matt Ross
Matt Ross, of LinkedIn’s Marketing Solutions Government & Advocacy team, will share tips and best practices on how to improve your agency’s use of content to maximize engagement with your core audience.
Learning Series
DAP Learning Series: A Deep Dive Into Audience Reports
Build upon your audience report knowledge and learn how to leverage these reports to better understand your audience.
Video
U.S. Web Design System: Aug Monthly Call
Join Dan Williams, U.S. Web Design System (USWDS) product lead, as he walks through the design system and answers your questions. This month we’ll take a look at bootstrapping USWDS, including how to add USWDS to a project and start designing in minutes.
Plain Language In-person Training: Writing Principles and Techniques
This in-person training for an update on plain writing principles and the Plain Writing Act of 2010 took place at GSA.
Video
Federal Crowdsourcing Webinar Series, Episode 5: By the People
The Library of Congress is the largest library in the world. While often referred to as the research arm of Congress, it is hardly limited to lawmakers. It is open to the public who, in fact, are also helping to make their digital collections more accessible and available to all.
Video
Machine Learning: How Bureau of Labor Statistics Did It
The Bureau of Labor Statistics has been on a journey to improve their data reporting, using and iterating on machine learning, from algorithms to deep neural networks with lessons for everyone on this path.
Learning Series
DAP Learning Series: Misunderstood Metrics
What are some examples of misunderstood metrics, and how and when should you use them? We’ll talk about these metrics and their potential misinterpretations and pitfalls.
Video
DevOps Community of Practice Monthly Meeting
Overview of the HUD Real Estate Assessment Center (REAC) IT team, program, structure, and their shift to DevOps.
Video
American Tech Series, Part Two: Advancing User-centric Design in Government
In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry
Video
U.S. Web Design System: How to Migrate Your Site to USWDS 2
In our July meeting, the USWDS team and special guests walk through migrating sites to USWDS 2 and take any questions you might have.
Video
An Introduction to 10x and How to Get Your Idea Funded
Learn how you can work with the new investment fund for technology products in the government.
Sharpen Your Social Skills for Summer
Learn how to develop creative content for social media, make your photos stand out, and sharpen your Instagram skills.
Plain Language
Federal Plain Language Report Card Planning
Come and help us plan for this year’s federal report card review.
Video
Federal Crowdsourcing Webinar Series, Episode 4: Open Opportunities
The Open Opportunities program is a “win-win” for federal employees looking to refresh their skills and U.S. agencies seeking talent, energy, and enthusiasm from across a diverse cross-section of the federal workforce.
Data Storytelling With the Presidential Innovation Fellows
A two-hour workshop with Presidential Innovation Fellows to learn how to give your data its best story possible.
Government API Community of Practice - Quarterly Check-In
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.
Learning Series
DAP Learning Series: Agency Analytics Governance
We’ll talk to members of various agencies to find out how analytics programs and tools are governed at that agency.
Video
American Tech Series, Part One: Why Leave the Private Sector?
In part one of this multi-part YouTube Live series, learn how civic technologists work to better our government.
Video
U.S. Web Design System: June Monthly Call
Join the U.S. Web Design System team as we walk through the system’s design tokens and take any questions you might have!
GSA Customer Experience Hackathon 2019
A day focused on designing a better customer experience with and within government
Video
U.S. Government Open Innovation Summit
Transformation Through Citizen Science and Prize Competitions
Video
How to Develop an Agency Brand Voice That Connects With Customers Online
Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!
Video
Introduction to Search.gov
Come and learn all about Search.gov! The site search for federal government websites
Episode 3
Federal Crowdsourcing Webinar Series, Episode 3: The Opportunity Project
The Opportunity Project engages government, communities, and the technology industry to create digital tools that address our greatest challenges as a nation. Learn how this initiative is making government data more accessible through cross-sector collaboration.
Executive Core Qualifications (ECQs) – How to Assess, Achieve, and Demonstrate ECQs
Come learn all about Executive Core Qualifications. Cheryl Abram, Lead Evaluation for OPM’s Federal Executive Institute (FEI), will be discussing how to assess, achieve, and demonstrate ECQs.
Community Meeting
Mobile Community of Practice Spring Meeting
Join us to learn about the latest developments in the mobile citizen experience. and discuss recent developments and highlight opportunities
Learning Series
DAP Learning Series: Using the analytics.usa.gov API
Learn how Analytics.usa.gov, the public window into how the public interacts with federal government websites, uses an API and allows you to query data in machine-readable formats.
Video
U.S. Web Design System: May Monthly Call
Join the U.S. Web Design System team as we talk through the recent update to 2.0
Video
2019 Virtual Student Federal Service (VSFS) Info Session
An overview of how your agency can participate in this year’s VSFS program.
Government UX Summit 2019
Methods, Management, and Design
Video
Federal Crowdsourcing Webinar Series, Episode 2: Challenge.gov
Need help solving a problem? Join Challenge.gov to learn how federal agencies can use prize competitions to reach innovators in novel ways.
Innovative Approaches to the Opioid Crisis
How Communities Are Crowdsourcing Solutions to Confront This Crisis
Video
Indexing with Search.gov
Come take a walk through the Search.gov indexing process from start to finish
Video
DAP Learning Series: Using the Advanced Analysis Tool
We’ll demo the Advanced Analysis tool and show how you can use it to better understand your data and create drag-and-drop reports!
Video
Crowdsourcing for Access & Engagement at the Library of Congress
Learn how the Library is utilizing user-centered design to invite the public to explore, transcribe, and tag historical materials through a new open source platform.
Video
An Introduction to the U.S. Data Federation
Find out how the U.S. Data Federation’s work can help you. The team will give an introduction to the problems the U.S. Data Federation seeks to address, describe its approach, and share its vision for the future of the initiative.
Video
Principles of Speaking Plainly
This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.
Video
Federal Crowdsourcing Webinar Series, Episode 1: Citizen Science
This is the first installment of GSA’s Federal Crowdsourcing Webinar Series, where we look at how to use crowdsourcing to reach beyond your walls and source talent and enthusiasm.
Video
Caroline Jarrett on How to Design a Better Form
We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.
Federal Leadership & Professional Development Seminar Series: Professional Branding
Reginald Gant, a human resources specialist for the Office of Learning, Strategy, and Workforce Development at the Social Security Administration, will be discussing what branding is, why it is important, and the 6-step branding process.
Government API Community of Practice - Quarterly Check-In
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.
Video
DAP Learning Series: Understanding When to Use Sessions vs. Unique Pageviews
Understanding When to Use Sessions vs. Unique Pageviews
Video
Managing Your Plain Language Career
We’ll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.
Video
Dalia El-Shimy on Mixed Methods Design Research
How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.
Video
Analyzing Web Metrics for Federal Privacy Professionals
For this event, DAP has partnered with the fine folks who run the Federal Privacy Council’s Tech Tuesday Series to teach us how to measure, analyze, and improve experiences for users visiting privacy pages on your agency websites.
Video
Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project
In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.
Emerging Technology for Government Services Meeting
This is an opportunity to discuss what agencies need to know about current issues in emerging technologies for IT modernization and form consensus on inter-agency collaboration and resource development, and shape initiatives that empower teams across government.
December PLAIN Meeting and Holiday Gathering
Join us for our traditional winter finger-food potluck where we’ll discuss the Clarity 2018 conference and plan out our 2019 meetings.
Responding to the Federal Plain Language Report Card
We will discuss the Federal Plain Language Report Card and how to address the issues the report card brings up.
Video
DAP Learning Series: Basics of A/B Testing Part 2
We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.
Video
DAP Learning Series: Basics of A/B Testing Part 1
We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.
Government API Community - Quarterly Check-In
An opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.
Video
DAP Learning Series: Creating Goals and Conversions
This online event will cover the Goals feature in Google Analytics.
GSA Future Services Now: Emerging Tech for Government Services
A half-day symposium on emerging technologies with leading agencies, industry, and civic collaborators.
Video
A Conversation with Evan Papp of Power Africa
Evan Papp will talk about a video and story he produced while traveling internationally in Africa.
Video
DAP Learning Series: Writing Custom JavaScript for Tag Managers
This online event will focus on how to track specific events and write JavaScript to maximize the tag manager experience
Getting Started with USWDS 2.0
The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.
Video
DAP Learning Series: An Introduction to the Basics
This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.
Performance Goals for Government Services / August 2018 Inter-agency Emerging Citizen Technology Meeting
How agencies can align their emerging technology for government services programs with Cross-Agency Priority Goals (CAP Goals) on Performance.gov and other strategic priorities.
Video
Emerging Technology Leadership Series: AI for Government Services with Mina Hanna
Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.
Video
Civic Service Design Tools + Tactics
Join us for this hour long webinar to receive an introduction on the Civic Service Design Tools + Tactics, a set of practical ways to gather insights from the people who depend on your services in their own environments.
Video
Plain Language Summit 2018
The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!
Video
DAP Learning Series: Analytics and Accessibility
This online event will cover how to check if behaviors change when people are using keystrokes to click, which might give insight into how users with disabilities interact with your site
Video
Emerging Technology Leadership Series: Brian Behlendorf and Blockchain
The Emerging Technology Leadership Series, hosted by the U.S. General Services Administration Emerging Citizen Technology Office, is a six-part livestream pilot to enhance the modern federal workforce with training, education and awareness of emerging technologies including Artificial Intelligence, Robotic Process Automation, Blockchain, Social Technologies and Virtual/Augmented Reality.
Video
An Inside Look at How the FBI Develops Engaging Video
Do you want to learn how to create a successful video strategy from beginning to end?
Government API Community of Practice - Quarterly Check-In
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.
PLAIN Language: Forms-a-palooza
Join the the Plain Language Community of Practice for an hour-long conversation about how best to revise forms and convince your agency that the long-term benefits outweigh the cost.
Video
What You Need to Know: Required Prize Reporting to Congress
Federal employees who have been involved in running a prize competition for their agencies at any point during fiscal years 2017 and 2018 should attend this information session on prize reporting.
Video
A First Look at USWDS 2.0
This month, the USWDS team will share what’s coming up in version 2.0 which is set to launch later this summer.
Video
Usability Testing with Steve Krug
Join us for a 90 minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full time job is.
Video
DAP Learning Series: Using the Search Console
This online class will dive deeper into the benefits of integrating Google Search Console with your independently managed Google Analytics account
Video
Free & Open Source Software in Government with Code.mil
Join the Code.mil team for a discussion on open source in government and a look at the important work they have been doing on Code.mil to enable greater adoption of open source at the DoD.
U.S. Web Design System Monthly Call
Join us for our monthly conversation with designers and developers across the government.
Video
How Design Systems Help Us Work Together — with Brad Frost
Join Brad Frost as he talks about design systems and the role they play in creating a successful, collaborative structure for modern organizations.
Video
How Search Engines Index Your Websites
Join Search.gov as they walk you through the fundamentals of how search engines monitor your content and pull relevant data from your pages.
Video
Get to Know the Virtual Student Federal Service
Learn how U.S. college students working remotely can be virtual interns for you and your federal government teams through the Virtual Student Federal Service.
Video
DAP Learning Series: Advanced Concepts
This half-day online class will expand upon the basics of Google Analytics.
Video
An Overview of the Technology Modernization Fund (TMF)
The Technology Modernization Fund (TMF) Program Management Office and the GSA Emerging Citizen Technology Office (ECTO) are hosting a conversation to help agencies develop proposals for technology modernization projects.
Video
Federal Challenge & Prize Community of Practice Quarterly Meeting
Crowdsourcing experts from around the federal government come together to discuss trends, success stories and lessons learned in the use of competitions.
Video
An Introduction to Search.gov
Learn about the essential features of Search.gov and tour its Admin Center.
U.S. Web Design System Monthly Call
Join us for our monthly conversation with designers and developers across the government.
U.S. Government API Community of Practice - Quarterly Check-In
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Anyone with a federal .gov or .mil address is welcome to attend.
Video
DAP Learning Series: Creating Your Own Campaign URL Builder
This online event will cover how to create a campaign URL in Google Analtyics and how to effectively implement it.
Video
A Deep Dive Into Top Tasks with Gerry McGovern
This talk will focus on how using the top tasks approach will help you deliver what your customers want to make it easier and faster for people to do things they need to do with government.
Video
Creating Videos in Languages Other Than English
Join the Multilingual and Video Production Pros Communities of Practice for a talk about a video the CFPB created, for a Spanish speaking audience.
Video
Marketing-as-a-Service: An Introduction to USAGov’s Partnership Toolkit
The USAGov team will talk about their new Partnership Toolkit and focus on how government agencies can partner with USAGov to market various programs and services.
Video
DAP Learning Series: A Deep Dive into Analytics Events
This online event will focus on events in Google Analytics
Video
Conversations on Public Impact: How data trusts can preserve and protect your digital initiatives
The Ethics Working Group in GSA’s Technology Transformation Service hosts a presentation about data trusts; a legal structure designed to manage data, code, and other digital assets.
Video
Video Production Pros Roundtable
Join the Video Production Pros Community for our first meeting, to share inspiration, to discuss the future of the community and how you can get involved.
Video
Infographics: Plain Language Considerations
The March meeting of the Plain Language Community of Practice will focus what makes an infographic easy to understand
Federal Challenge & Prize Community of Practice Quarterly Meeting
This quarterly meeting brings together federal employees from a range of agencies to discuss trends, success stories and lessons learned in the use of crowdsourcing competitions.
Video
DAP Learning Series: An Introduction to the Basics
This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.
Plain Language Community Meeting
This in-person meeting of the Plain Language Community of Practice will focus on volunteers.
U.S. Digital Registry Open Office Hours
Virtual open office hours to answer your questions about the U.S. Digital Registry.
Customer Relationship Management - Government Sector Best Practices, Pitfalls and Tips
Join the CX Community for their first meeting of 2018 where CRM in government will be discussed.
U.S. Web Design Standards Monthly Users Call
In our next monthly users call, the U.S. Web Design Standards core team will share what they’re working on in 2018.
Video
How to Better Serve Your LEP Audience by Meeting the Federal Requirements
Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.
U.S. Digital Registry Open Office Hours
Virtual open office hours to answer your questions about the U.S. Digital Registry
Video
Responding to a Disaster: How USAGov Helped Shape the Digital Response in Puerto Rico
This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.
Inter-agency Federal Emerging Citizen Technologies Forum
First monthly inter-agency form for the Emerging Citizen Technology program.
Video
Workshop: Making Government Websites with GitHub, Federalist & U.S. Web Design Standards
Come learn how to create a simple, compliant government website, using Federalist, GitHub and the U.S. Web Design Standards.
Video
Connect With Your Spanish-Language Audience on Social Media
This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media
Video
DAP Learning Series – Visualizing Analytics Data Part 2
In this online event, we’ll discuss how to use tools that are designed to import data and visualize it without report exports.
Video
An Around the World Recap PLAIN Monthly Meeting
In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.
