Plain Language Summit 2019

A day of talks and conversations on how to advance plain language in government communications

Thursday, September 05, 2019 10:00 AM – 5:00 PM ET

Hosted by Digital.gov and the Plain Language Community of Practice

On Thursday, September 5th, 2019, the federal Plain Language community brought together some of the brightest individuals involved in government communications for a one-day series of talks and conversations on how to advance plain language in government communications.

Plain Language / plainlanguage.gov

We believe the public deserves plain language communication from its government, and it’s the law. The benefits of plain language are both tangible and intangible:

  • Plain language gets your message across in the shortest time possible.
  • More people are able to understand your message.
  • There is less chance that your document will be misunderstood, so you spend less time explaining it to people. And if your document gives instructions, your readers are more likely to understand them and follow them correctly.

Our Plain Agenda

Time Speaker
9:00am Welcome from Federal Plain Language Community of Practice, Co-Chairs - Katherine Spivey, GSA and Kathryn Catania, USCIS
9:15am Welcome from GSA’s Senior Plain Language Official
9:25am - 9:30am PLAIN training update - Jamie Stark, USCIS
9:25am - 10:00am Health Literacy - Cynthia Baur
10:00am - 10:15am Break
10:15am - 11:15am Science Panel - Jana Goldman and Susanna Murley
11:15am - 11:45am Plain UX — John Whalen
11:45am - 12:50pm Break for Lunch
1:00pm - 1:45pm International Plain Language Standards — Annetta Cheek
1:45pm - 2:30pm Center for Plain Language Federal Report Card — David Lipscomb
2:30pm - 3:00pm Customer Experience - Camille Tucker
3:00pm - 3:15pm Wrap Up & Closing - Kathryn Catania, USCIS and Katherine Spivey, GSA
Let others know and use our hashtag #PlainSummit2019! Here’s what people are saying on Twitter or follow @govplainlang on twitter.

About PlainLanguage.gov

The Plain Language Action and Information Network (PLAIN) is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing.

Questions about this event or future events? Send them to digitalgovu@gsa.gov.


In this talk

Originally posted by Annetta Cheek on Sep 5, 2019
Originally posted by Camille Tucker on Sep 5, 2019
Originally posted by Caroline Bauer on Sep 5, 2019
Originally posted by Cynthia Baur on Sep 5, 2019
Originally posted by David Lipscomb on Sep 5, 2019
Originally posted by Jamie Stark on Sep 5, 2019

USCIS

Originally posted by Jana Goldman on Sep 5, 2019
Originally posted by John Whalen on Sep 5, 2019
Originally posted by Katherine Spivey on Sep 5, 2019

GSA | Washington D.C.

Originally posted by Kathryn Catania on Sep 5, 2019

USCIS

Originally posted by Susanna Murley on Sep 5, 2019

Related Topics

Plain Language