Communities of Practice

Come together, learn from others in government

Our communities are where people in government come together to learn, share and collaborate to build solutions to common problems and challenges.

There are more than 10,000 people participating across government in 22 areas. Our members share resources, work on solutions together and serve as a catalyst for change in government.

Our Communities

A/B Testing : Using analytics-driven A/B testing practices to validate whether suggested modifications to a digital touchpoint provide optimal benefits for the business and its users.
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Accessibility: The IT Accessibility Community supports people in government who working to improve accessibility of information technology.
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Agile/Lean: Increasing awareness of the Lean Startup philosophy and Agile methodologies, which have proven—in the private and public sector—to increase team performance and customer satisfaction while reducing project risk and cost.
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Artificial Intelligence: Supporting and coordinating the use of artificial intelligence technologies in federal agencies.
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APIs: A community for anyone interested in government APIs and developer outreach in the federal government.
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Blockchain: A collaborative hub for federal agencies that are interested in exploring distributed ledger technology and its implementation within government.
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Challenge & Prize: We encourage public participation in prize competitions to find innovative government solutions.
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Crowdsourcing and Citizen Science: Designing, implementing, and evaluating crowdsourcing and citizen science initiatives.
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DevOps: The practice of development and operations staff participating together in the entire service lifecycle, rapidly changing resilient systems at scale.
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G3C: The Government Contact Center Council (G3C) is an organization of contact center leaders from local, state and federal agencies focusing on delivering exceptional customer/citizen experiences.
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Government Customer Experience: Improving the public’s experience when they interact with government.
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MobileGov: Creating anytime, anywhere government resources and solutions with collaborations including the Federal Crowdsource Mobile Testing Program, the Structured and Open Content Models Working Group.
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Multilingual Community: Expanding and improving access to digital content on different platforms in languages other than English.
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Open Data: Uniting open data leads at federal agencies, data stewards, and all others in government interested in open data, enterprise data inventory, civic tech, and data-driven government issues.
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OpenGov: A place where we talk about transparency, open-participation, and collaboration across agencies.
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Plain Language Action and Information Network: Supporting the use of clear communication in government writing and helping federal agencies comply with the Plain Writing Act of 2010.
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Results-Oriented Accountability for Grants: Our community engages stakeholders around the President’s Management Agenda (PMA), and the Results-Oriented Accountability for Grants Cross-Agency Priority (CAP) Goal.
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RPA Community: We are a group who is working to accelerate robotic process automation (RPA) adoption in the federal government.
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Social Media: We are a community that aims to improve the creation, adoption and evaluation of social media in government. Learn more »

User Experience: Developing successful government products and services through the practice of user-centered design, casting a broad tent in the user experience, customer experience, service design, innovation, behavioral design and other fields.
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U.S. Web Design System: An active open source community of government engineers, content specialists, and designers.
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Video Production Pros We’re a group of storytellers, artists, creatives, directors, DP’s, producers, editors and more. Sharing leading trends, best practices, latest projects, feedback, techniques, and strategies that help our respective agencies connect with people through the power of video.
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Virtual/Augmented Reality: A collaborative hub for the research and refinement of VR and AR use cases and pilot programs across government.
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Web Content Managers: Sharing ideas, challenges, lessons learned, and best practices in managing the content of government websites.
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Community Guidelines

Our lawyers wanted to remind you — Members of a Community must use official .gov or .mil email addresses, and understand that they are acting in their official capacities represented through their U.S. government agencies. No commercial communications or endorsements are permitted. All listserv communications are subject to release under the Freedom of Information Act (FOIA).

For more information on Communities, or to propose a new inter-agency group, please send an email to digitalgov@gsa.gov.

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