Communities of Practice

Come together, learn from others in government

Our communities are where people in government come together to learn, share and collaborate to build solutions to common problems and challenges.

There are more than 10,000 people participating across government in 21 areas. Our members share resources, work on solutions together and serve as a catalyst for change in government.

Our Communities

Agile/Lean: Increasing awareness of the Lean Startup philosophy and Agile methodologies, which have proven—in the private and public sector—to increase team performance and customer satisfaction while reducing project risk and cost.
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Artificial Intelligence for Citizen Services: Analyzing, testing and developing shared resources for Artificial Intelligence capabilities to improve performance and accessibility of citizen services.
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APIs: A community for anyone interested in government APIs and developer outreach in the federal government.
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Blockchain: Analyzing, testing, and developing shared resources for distributed ledger technology and its implementation within government to improve transparency, efficiency and trust in data.
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Challenges & Prizes: We encourage public participation in crowdsourcing competitions to find innovative government solutions.
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Community Solutions: A community of federal staff that provide services to local communities in a holistic and collaborative way by developing innovative and crosscutting partnerships. We are experts who help federal, state, local, and regional leaders enhance their relationships with their local communities and create targeted solutions that drive meaningful outcomes.
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Crowdsourcing and Citizen Science: Designing, implementing, and evaluating crowdsourcing and citizen science initiatives.
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Data Cabinet: A community for data professionals across federal government to share proven best practices and critical insights.
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G3C: The Government Contact Center Council (G3C) is an organization of contact center leaders from local, state and federal agencies focusing on delivering exceptional customer/citizen experiences.
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Government Customer Experience: Improving the public’s experience when they interact with government.
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MobileGov: Creating anytime, anywhere government resources and solutions with collaborations including the Federal Crowdsource Mobile Testing Program, the Structured and Open Content Models Working Group.
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Multilingual Community: Expanding and improving access to digital content on different platforms in languages other than English.
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Open Data: Uniting open data leads at federal agencies, data stewards, and all others in government interested in open data, enterprise data inventory, civic tech, and data-driven government issues.
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OpenGov: A place where we talk about transparency, open-participation, and collaboration across agencies.
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Plain Language Action and Information Network: Supporting the use of clear communication in government writing and helping federal agencies comply with the Plain Writing Act of 2010.
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Results-Oriented Accountability for Grants: Our community engages stakeholders around the President’s Management Agenda (PMA), and the Results-Oriented Accountability for Grants Cross-Agency Priority (CAP) Goal.
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SocialGov: Analyzing, testing and developing shared resources for digital engagement, participation and collaboration programs for citizens.
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User Experience: Developing successful government products and services through the practice of user-centered design, casting a broad tent in the user experience, customer experience, service design, innovation, behavioral design and other fields.
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Video Production Pros We’re a group of storytellers, artists, creatives, directors, DP’s, producers, editors and more. Sharing leading trends, best practices, latest projects, feedback, techniques, and strategies that help our respective agencies connect with people through the power of video.
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Virtual/Augmented Reality: Analyzing, testing and developing shared resources for Virtual and Augmented Reality programs to improve the citizen experience of public services and resources.
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Web Content Managers: Sharing ideas, challenges, lessons learned, and best practices in managing the content of government websites.
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Community Guidelines

Our lawyers wanted to remind you — Members of a Community must use official .gov or .mil email addresses, and understand that they are acting in their official capacities represented through their U.S. government agencies. No commercial communications or endorsements are permitted. All listserv communications are subject to release under the Freedom of Information Act (FOIA).

For more information on Communities, or to propose a new inter-agency group, please send an email to Jacqueline Snee.

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