Robotic Process Automation (RPA) Community

A collaborative body designed to rapidly accelerate the adoption of RPA technology across the federal government

Open to any government employee.

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763 members

Community Managers

GSA | Washington D.C.

The RPA Community of Practice (CoP) pursues a bifurcated mission. First, the organization is charged with sharing solutions to help individual agencies overcome the technical, management, and operational challenges that arise in designing and deploying an effective RPA program. This portion of the mission includes important initiatives like designing common federal standards for credentialing, privacy, and security, and designing common management metrics to gauge government-wide impact of RPA.

The second element of the RPA CoP mission is to provide knowledge sharing and mentoring to organizations looking to start an RPA program or to evolve their current RPA services. This RPA Playbook is a small part of the CoP’s knowledge sharing efforts, which also include frequent cross-government collaborative meetings, communications, thought leadership pieces, webinars, and workshops.

Download the RPA Playbook (v1.0)

The RPA CoP seeks to achieve its important mission with a sense of urgency and a bias towards action. As agencies continue to learn the potential benefits of RPA, enthusiasm for developing RPA programs government-wide grows exponentially. The RPA CoP plays an important role in helping agencies convert RPA enthusiasm into action. Specifically, the CoP helps agencies develop programs that are cost effective, auditable, avoid common pitfalls, and most importantly, deploy impactful automations.

Who We Are

The executive sponsors for the RPA Community of Practice are:

  • Gerard Badorrek — General Services Administration Chief Financial Officer and RPA Community of Practice Chair
  • Anil Cheriyan — General Services Administration Technology Transformation Services (TTS) Director

The RPA community and the RPA Playbook are coordinated by Jim Geoghegan: james.geoghegan@gsa.gov.


The community is organized into 10 practice areas, with assigned leaders from impactful RPA programs across the federal government.

Technology

  • Privacy: Richard Spiedel, General Services Administration (GSA); Marcela Souaya, General Services Administration (GSA)
  • Credentialing: Jennifer Hill, Treasury (FIT); Elizabeth McEntire, Office of the Under Secretary of Defense (DOD)
  • IT Platform: Shang-Jeo Gaublomme, Department of Homeland Security (DHS)
  • Security Policy: Frank Greenwell, Federal Reserve Board (FRB); David Harris, Department of the Interior (DOI)

Management:

  • Operating Model/Center of Excellence (CoE): James Gregory, Department of Homeland Security (DHS); Anju Anand, National Science Foundation (NSF); Pam Wolfe, National Aeronautics and Space Administration (NASA)
  • HR Impact, Culture, Change Management, Comms: Veronica Villalobos, Office of Personnel Management (OPM); Marianne Ndekey, Office of Personnel Management (OPM); A’ndrea Jones, Department of Housing and Urban Development (HUD)
  • Management Reporting & Business Value: James Geoghegan, General Services Administration (GSA); Kate Mishra, Department of Housing and Urban Development (HUD)
  • Process Selection, Use Case, and Automation Sharing: Erica Thomas, Office of the Secretary of Defense (DOD), Bo Shevchik, Federal Reserve System (Bank of St. Louis)

Operations:

  • Operations Management: General Services Administration (GSA)
  • Development: Christine Gex, Department of the Army (DOD); Margaret Moon, National Science Foundation (NSF)

RPA Playbook Lead: Jim Geoghegan, General Services Administration (GSA)

What We Do

The community achieves its mission through information sharing, identification and definition of options, best practices, methods and standards for RPA implementation and operations. It does not set policy, but policy-setting agencies are encouraged to participate and make use of the community’s base of knowledge, information, and experience.

This community consists of representatives from more than 50 federal agencies, with more than 750 confirmed members.


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