USWDS
USWDS Monthly Call - December 2022
A look back at what took place in the Design System in 2022.
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RegisterNews and Updates
Innovative work, news, and ideas from people and teams in government
U.S. Digital Corps
Making Impact at Scale: Software Engineering in the Federal Government
Engineering fellows with the U.S. Digital Corps share their paths to becoming software engineers and why they decide to use their skills to improve government services.
Accessibility Testing for onrr.gov
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via DOI Revenue Data
Inclusive Design Patterns Research Report
The U.S. Web Design System (USWDS) is excited to provide a new library of guidance and examples focused on key digital interactions — what we call design patterns — that foster effective, inclusive, and equitable digital experiences. This online report has four pages; Summary, Findings, What’s Next, and Get Involved. It also links to the new patterns section, where you can learn how to help your users complete a complex form, identify and select a preferred language, or create a user profile. — via U.S. Web Design System
Implementing Equitable Data To Ensure Government Works for the Public
U.S. Digital Corps Fellow, Meredith Brown, reflects on her journey to civic tech and her impactful work supporting the White House Office of Science and Technology Policy.
Sunsetting Go.USA.gov: Final User Statistics
The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service. — via USA.gov
USER EXPERIENCE AND MULTILINGUAL
USAGov: Usability Test Reports
Join us for an overview of usability test reports on the next version of USA.gov.
Improving Inclusion, Continuously: How We Iterated on Our Bot To Promote More Inclusive and Thoughtful Language
In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture. — via 18F
Identity, Credential, and Access Management
The Privileged Identity Playbook Guides Management of Privileged User Accounts
The Privileged Identity Playbook is a practical guide to help federal agencies implement and manage a privileged user management function as part of an overall agency ICAM program.
Jargon Madness: A Plain Language Exercise
During the 2022 Plain Language Summit, Laura Rabuck of the Veterans Health Administration demonstrated how to promote plain language practices by focusing on jargon, a common enemy of all plain writers.
10X: A Home for Federal Innovators
10x funds ideas by federal employees on a wide range of topics related to government technology. This year, 10x is particularly interested in funding ideas that align with two themes: Digital Foundations, and Equity in Delivery. Are you the go-to person for ideas on your team? Are you the one who finds creative ways to solve problems? Do you see opportunities where others see challenges? Submit an idea—just 1 to 3 sentences—by November 30. — via General Services Administration
Putting People at the Center of Digital Government
USAGov and USAGov en Español are working to reimagine the way we provide government information and services to the public. The USAGov team is an example of how GSA’s Technology Transformation Services (TTS) is aligning and living up to the challenges outlined in the President’s Management Agenda. The focus in 2022 has been on centering the work around the people we serve. — via General Services Administration
Incorporating Evaluation into Digital Forms
The American public spends approximately 11.5 billion hours per year filling out federal government forms. Form complexity can result in lack of submission or completion, and errors on forms can cause processing delays and affect whether the form is accepted — which can have far-reaching consequences. Learn how Five GSA offices and the American public worked together to improve federal forms. — via General Services Administration
User Research
Managing Stakeholder Feedback: Lessons from Experience
During the 2022 Plain Language Summit, Stephanie Morrison from the Department of Health and Human Services provided five tips for managing reviewers when asking for feedback.
USWDS
USWDS Monthly Call - October 2022
We’ll discuss our approach to developing User Profile design patterns, look at some specific guidance, and talk about why it’s so important.
6 Important Factors To Consider for Digital Advertising in Government
The Federal Communicators Network community shares how agencies can approach digital advertising.
Latinx Identity in Design, Tech, and Government
TTS highlights Latinx employees in civic tech by outlining how ethnicity is defined and reported, and its importance in designing better products and services.
Medicare Open Enrollment Period Outreach & Media Materials
Medicare Open Enrollment kicks off this Saturday, October 15 and runs through December 7. Join the Centers for Medicare & Medicaid Services (CMS) on social media to help spread the word! For suggested posts and shareable images, use their partner social media toolkit – available in both English and Spanish. Don’t forget to use the hashtag #MedicareOE to engage with the conversation online.
Sunrise to Sunset: Building a Customer-centric Digital Ecosystem
GSA has developed the Digital Lifecycle Program, with tools and guidance to help teams manage a compliant, customer-centric digital property from ideation through sunsetting.
