News and Updates

Innovative work, news, and ideas from people and teams in government

User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

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Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.

Hosted by and the Multilingual Community of Practice and Communicators Community of Practice

Join us as we observe Global Accessibility Awareness Day and talk about the real-world experience of blind users on the web.

Hosted by and the U.S. Web Design System


Why supports multiple languages

According to a 2019 U.S. Census Bureau survey, nearly 68 million people in the U.S. speak a language other than English at home. To help make the voting process accessible to everyone who is eligible, works with state election offices, federal agencies, and non-partisan organizations to create a national source of accurate voting information and clear registration instructions in multiple languages. — via logo

May 16, 2023

Judiciary Launches New Federal Ticket Processing Website

Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones. — via aousc

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May 02, 2023

The 18F design chapter

Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques. — via 18F

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May 02, 2023

18F Checks in With the Dawson Project at the U.S. Tax Court

In December 2020, the United States Tax Court introduced DAWSON, a modern open-source case management system developed with assistance from an industry partner and 18F. DAWSON streamlined Court operations and changed the way the public interacts with the Court. — via 18F

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Apr 25, 2023

Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.

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Introducing the new

We’re excited to share that the new and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future. — via logo

Apr 18, 2023

Am I doing it right? A checkup for agile teams

Even on the best teams, things need to be monitored and adjusted. If you are doing this for the first time, it can be even harder. In this article, I share some signals of what success looks like and what to do if you are stuck in one of the many common pitfalls. — via 18F

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Mar 23, 2023