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Innovative work, news and ideas from people and teams in government
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Measure Performance to Make Continuous Improvements
This Week's IDEA

Measure Performance to Make Continuous Improvements

Listening to customers is the best way to improve websites and digital services.
Aug 04, 2020
111 views
DAP Learning Series

Analytics Lessons From Canada.ca

We’ll be talking analytics goals, lessons, barriers, and successes with our neighbors up north.
Jul 23, 2020
Code.govlogo

Spotlight Story: Pioneering Open Source at the CFPB—Open source software is a fundamental aspect of how the Consumer Financial Protection Bureau has served the public in its short history. In April of 2012, nine months after opening its doors, they released their source code policy, based on the work of the Department of Defense, along with their first two open source projects. Just six days later, they accepted their first pull request. Though a minor change, this was the first documented contribution to a federal government open source codebase by a member of the public. — via Code.gov

Jul 23, 2020

10x Round Two: Submit Ideas by August 5
Innovation

10x Round Two: Submit Ideas by August 5

10x funds new ideas to help the federal government deliver better products and services.
Jul 22, 2020
104 views
USA.govlogo

When’s the Best Time to Tweet? @USAGovEspanol Experiments with Twitter—A good following on social media is fundamental to USAGov’s goal of getting clear and helpful government information to Spanish speakers around the country. To make sure we’re reaching the right people at the right time with valuable content, our team began to rethink our USAGov en Español Twitter strategy. — via USA.gov

Jul 22, 2020

An Introduction to cloud.gov for Product Managers

An Introduction to cloud.gov for Product Managers

Essential information that government product managers should know about cloud.gov.
Jul 21, 2020
91 views
Video

USWDS Monthly Call: Form Components Update

For the July U.S. Web Design System Product Lead, Dan Williams, talked about the design system and answered audience questions.
Jul 16, 2020
Digital.govlogo

How to Test Websites for Accessibility—Use both manual and automated testing methods to create accessible websites. — via Digital.gov

Jul 15, 2020

cloud.gov

A Technical Overview of cloud.gov

In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.
Jul 15, 2020
Plain Language

Federal Report Card Update

Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.
Jul 15, 2020
Transform Federal Business Operations: Join the RPA Community of Practice

Transform Federal Business Operations: Join the RPA Community of Practice

We share solutions to help individual agencies overcome the challenges that arise in designing and deploying an effective robotic process automation (RPA) program.
Jul 10, 2020
105 views
Video

Making Remote Work Work for Journey Mapping

Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration.
Jul 09, 2020
USA.govlogo

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers. — via USA.gov

Jul 08, 2020

18Flogo

Transforming How DOJ’s Civil Rights Division Engages With the Public—In order to be more responsive to the public’s changing communication needs and the increased reporting volume, the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports. — via 18F

Jul 07, 2020

The U.S. Data Federation graduates the 10x Program, Launches New Repository
10x

The U.S. Data Federation graduates the 10x Program, Launches New Repository

GSA’s 10x program is proud and excited to announce the graduation of the U.S. Data Federation project, the first to exit 10x after receiving all four phases of 10x investment.
Jul 02, 2020
187 views
10x

10x Project Lightning Talks: 2020

10x project teams will demonstrate their work to date and provide brief overviews of each project. We hope that these talks will highlight some of the most interesting work happening in government today and inspire others to submit ideas to 10x.
Jun 30, 2020
Bringing Our Human(ity) to Work: 5 Ingredients for a Delightful Town Hall

Bringing Our Human(ity) to Work: 5 Ingredients for a Delightful Town Hall

In this Bringing Our Human(ity) to Work series, we’re going to share what we believe are the best “meeting ingredients” for a variety of meeting experiences: large groups, teams, and small groups.
Jun 30, 2020
126 views
Section508.govlogo

Mapping of WCAG 2.0 to Functional Performance Criteria — See how specific disabilities may be impacted by not following accessible guidelines. — via Section508.gov

Jun 26, 2020

DAP Learning Series

Shifting Your Metrics Mindset

Learn how to orient your analytics strategy around success metrics.
Jun 24, 2020
18Flogo

Building Trust in a Public Health Crisis—Lately, the 18F content team has been thinking about how to communicate well in a crisis—providing clear, understandable content is especially important. Content strategy practices that focus on the needs of the user are essential to earning the trust of the public. Here, we will explain how to embody those qualities on the web in user-centered ways. — via 18F

Jun 23, 2020