News and Updates

Innovative work, news and ideas from people and teams in government
Challenge.gov

Spotlight Chat: Planning a Federal Prize Competition

Recap of a Spotlight Chat event with members of the Lab-to-Market Inclusive Innovation Ecosystem Prize Competition.
Sep 02, 2021
User Experience

Building a Bureau-Wide Usability Collaboration Group: Lessons Learned from the U.S. Geological Survey

Learn about the U.S. Geological Survey’s Usability Collaboration Area in this short interview with the group’s organizer.
Sep 01, 2021
General Services Administrationlogo

Introducing the U.S. Digital Corps—GSA, with the White House, Office of Personnel Management (OPM), and the Cybersecurity and Infrastructure Security Agency (CISA), has launched the U.S. Digital Corps, a new two-year fellowship offering a new path to public service for early-career technologists. To build a highly-skilled U.S. Digital Corps that represents the diversity of the United States, the U.S. Digital Corps will recruit passionate, mission-driven technologists from undergraduate programs as well as alternative training pathways such as apprenticeships, bootcamps, and certificate programs. — via General Services Administration

Aug 30, 2021

General Services Administrationlogo

GSA Future Focus: IT Innovation—Federal IT innovation programs can improve mission effectiveness and also reduce long-term risk and cost. In this month’s post from the Emerging Technology Office at GSA, learn more about creating a successful IT innovation program for your agency. — via General Services Administration

Aug 19, 2021

Social Media

Key Insights from the White House Director of Digital Strategy, Robert Flaherty

An inside look at how the White House is thinking about digital strategy.
Aug 18, 2021
Robotic Process Automation

5 Tips for Implementing Citizen Development in Your RPA Program

Guidance and best practices for federal robotic process automation programs looking to operationalize citizen developers
Aug 16, 2021
Research

Involving End Users at All Stages To Create Actionable Science Products for Complex, Real-World Issues

How co-production methods increase the usefulness of scientific results, products, and tools
Aug 13, 2021
Innovation

3 Health-Tech Tips From the Team Behind VA’s COVID-19 Clinical Decision Tool

Presidential Innovation Fellow Kaeli Yuen shares tips for developing clinician- and patient-centered healthcare tools.
Aug 12, 2021
Multilingual

6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information

Learn how multilingual glossaries set your content translations up for success by maintaining consistency​ and lightening the workload for future translations.
Jul 27, 2021
USA.govlogo

Twitter Chats as Effective Outreach—For over a decade, USA.gov and USAGov en Español have used Twitter to reach the public, amplifying information for our agency partners in English and Spanish. See six of the best practices followed and lessons learned during a two-hour live Twitter chat with the Federal Trade Commission and Social Security Administration for National Consumer Protection Week 2021. — via USA.gov

Jul 13, 2021

General Services Administrationlogo

GSA Future Focus: Web Scraping—Often referred to as screen scraping, web harvesting, or web crawling, web scraping is a process that extracts unstructured data and text from web pages, and converts it into a form that can be easily analyzed. Learn how GSA’s Emerging Tech team has identified some best practices to help agencies use this technology responsibly and effectively. — via General Services Administration

Jul 07, 2021

National Archives and Records Administrationlogo

Your Experience Matters—The National Archives and Records Administration (NARA) provides a broad range of services to internal and external customers, including researchers, visitors, educators, genealogists, students, veterans, information technologists, federal agencies and more. Archivist of the United States (AOTUS) David Ferriero has hired the agency’s first Chief Customer Experience Officer, Stephanie Bogan, to help focus as an agency on the public’s experience. The agency’s management team has also been deputized to become their Customer Experience Executive Council in order to make customer-focused decisions for the agency and move it forward. — via National Archives and Records Administration

Jun 22, 2021

USWDS

USWDS Monthly Call - June 2021

In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.
Jun 17, 2021
Data

Developing a Data-Driven Roadmap

A Presidential Innovation Fellow working with the U.S. Department of Veterans Affairs shares how complex organizations can create data-driven roadmaps.
Jun 14, 2021
USA.govlogo

Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics. — via USA.gov

Jun 08, 2021

Innovating Across Highly-Regulated Industries and the Federal Government

Four lessons learned from the similarities and differences between highly-regulated companies and the federal government.
Jun 08, 2021
Social Media

Deep Fakes and Social Media: A Q&A With Alex Cohen

Learn about the threat of deep fake technology on social media, and how to prepare your agency
Jun 08, 2021
Accessibility

Accessible Digital Content: Tips and Tricks

This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
May 26, 2021
U.S. Web Design Systemlogo

Accessibility: Usability for Every Ability—Accessibility enables full participation, and everyone who works on government websites has a role to play in making federal resources accessible and inclusive. — via U.S. Web Design System

May 25, 2021