News and Updates

Mapping of WCAG 2.0 to Functional Performance Criteria — See how specific disabilities may be impacted by not following accessible guidelines. — via Section508.gov

Building Trust in a Public Health Crisis—Lately, the 18F content team has been thinking about how to communicate well in a crisis—providing clear, understandable content is especially important. Content strategy practices that focus on the needs of the user are essential to earning the trust of the public. Here, we will explain how to embody those qualities on the web in user-centered ways. — via 18F

Intro to GitHub for Content Creation with Malaika Carpenter — In this live training, Content Strategy and Design Specialist for GSA’s Technology Transformation Services (TTS), Malaika Carpenter, breaks down how to use GitHub into easy, practical steps and demonstrates ways to use this tool to create, manage and publish website content. — via Digital.gov

"Diga o marque 2": USAGov en Español’s New Approach to Interactive Voice Response—USAGov receives and responds to questions directly from the public in many ways: through social media, on page surveys on USA.gov and USAGov en Español, and through chats and calls. One powerful tool in the USAGov toolbelt is our interactive voice response (IVR) system in both English and Spanish through the USAGov Contact Center. — via USA.gov

Making .gov More Secure by Default — The DotGov Program announces its intent to preload the .gov top-level domain in order to protect .gov site visitors. — via DotGov Registry

Making Critical Government Information More Resilient—A roundup of steps that federal agencies, and other government entities, can take right now to improve the resilience of their websites and serve information more efficiently to the people that need it. — via 18F