News and Updates

Innovative work, news, and ideas from people and teams in government
Plain Language

2021 Federal Plain Language Summit

On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.
Sep 21, 2021

USWDS Monthly Call - September 2021

Let’s peer into the crystal ball and look into the future of USWDS.
Sep 16, 2021
DOI Revenue Datalogo

Document Accessibility: Getting From 5,000 to 0—Our approach to making 5,000 documents on accessible. We’re steadily making progress towards getting all of our documents 508 compliant. It seemed like an insurmountable challenge, but with a little bit of prioritization and coordination, we’re chipping away at the incompliant debt we had accumulated. — via DOI Revenue Data

Sep 03, 2021

Spotlight Chat: Planning a Federal Prize Competition

Leaders of the Lab-to-Market (L2M) Inclusive Innovation Ecosystem Prize Competition share their experience running a federal prize competition.
Sep 02, 2021
User Experience

Building a Bureau-Wide Usability Collaboration Group: Lessons Learned from the U.S. Geological Survey

Learn about the U.S. Geological Survey’s Usability Collaboration Area in this short interview with the group’s organizer.
Sep 01, 2021

FedRAMP & DAP Case Study Part 2: Reporting and Decision-Making

In this second part of our analytics case study series, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.
Sep 01, 2021
General Services Administrationlogo

Introducing the U.S. Digital Corps—GSA, with the White House, Office of Personnel Management (OPM), and the Cybersecurity and Infrastructure Security Agency (CISA), has launched the U.S. Digital Corps, a new two-year fellowship offering a new path to public service for early-career technologists. To build a highly-skilled U.S. Digital Corps that represents the diversity of the United States, the U.S. Digital Corps will recruit passionate, mission-driven technologists from undergraduate programs as well as alternative training pathways such as apprenticeships, bootcamps, and certificate programs. — via General Services Administration

Aug 30, 2021

Social Media

SocialGov Summer Sessions 2021

If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.
Aug 25, 2021
General Services Administrationlogo

GSA Future Focus: IT Innovation—Federal IT innovation programs can improve mission effectiveness and also reduce long-term risk and cost. In this month’s post from the Emerging Technology Office at GSA, learn more about creating a successful IT innovation program for your agency. — via General Services Administration

Aug 19, 2021

Social Media

Key Insights from the White House Director of Digital Strategy, Robert Flaherty

This article highlights unique tips related to digital content, audience reach, video posting, and strategic communication, that were shared by Rob Flaherty, the Director of Digital Strategy at the White House, during the event, Digital Strategy at 1600 Pennsylvania Avenue.
Aug 18, 2021
Robotic Process Automation

5 Tips for Implementing Citizen Development in Your RPA Program

The Robotic Process Automation (RPA) Community of Practice highlights five key points for implementing RPA citizen developers, as shared by federal subject matter experts James Gregory (General Services Administration), Frank Wood (Defense Logistics Agency), and Russ Kuehn (Social Security Administration) during their recent webinars with the Federal RPA Community of Practice.
Aug 16, 2021

Involving End Users at All Stages To Create Actionable Science Products for Complex, Real-World Issues

How co-production methods increase the usefulness of scientific results, products, and tools
Aug 13, 2021
User Experience

A User-Centered Approach: Simplicity and Complexity in a Homepage Graphic

A User-Centered Approach: Simplicity and Complexity in a Homepage Graphic—UX interns go through the redesign and testing process of a homepage graphic to communicate the scope the site.
Aug 12, 2021

3 Health-Tech Tips From the Team Behind VA’s COVID-19 Clinical Decision Tool

Presidential Innovation Fellow Kaeli Yuen shares tips for developing clinician- and patient-centered healthcare tools.
Aug 12, 2021

FedRAMP & DAP Case Study Part 1: Assessing Analytics Strategy

In this two-part Analytics Case Study, we’ll speak with the GSA’s FedRAMP team about their analytics strategy, data collection, reporting, and subsequent decision-making for a new site launch.
Jul 28, 2021

6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information

Learn how multilingual glossaries set your content translations up for success by maintaining consistency​ and lightening the workload for future translations.
Jul 27, 2021
Web Managers

Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy

Join’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.
Jul 15, 2021

Using Plain Language To Tell Our Stories

Learn how to tell a story and figure out what role plain language plays in storytelling.
Jul 14, 2021

Twitter Chats as Effective Outreach—For over a decade, and USAGov en Español have used Twitter to reach the public, amplifying information for our agency partners in English and Spanish. See six of the best practices followed and lessons learned during a two-hour live Twitter chat with the Federal Trade Commission and Social Security Administration for National Consumer Protection Week 2021. — via

Jul 13, 2021


GSA Launches New Innovation Adoption Community of Practice

GSA is launching the Innovation Adoption Community of Practice on to connect those who embrace innovative methods and practices that improve government service delivery.
Jul 08, 2021