Guidance on building better digital services in government.
Popular Guides and Resources
Checklist of Requirements for Federal Websites and Digital Services —Links to relevant laws, policies, and regulations for federal agencies.
Customer Experience Toolkit —This Toolkit is intended to help government agencies improve how we deliver services and information to the public.
Eight Principles of Mobile-Friendliness —Following these principles will help you make your site more usable and user-friendly.
Guide to Robotic Process Automation —Configure bots to execute repetitive tasks to save users from performing mundane tasks repeatedly for the same process.
Required Web Content and Links —If you manage a public website in the federal government’s executive branch, various policies require you to have certain content—or …
USWDS Maturity Model —How to adopt the design system incrementally and design and build better digital experiences.
News and Events
Innovative work, news, and ideas from people and teams in government
Continuously improve your website by using customer feedback and web analytics: An IRS case study
Increasing public participation in user research
Hosted by Digital.gov and the User Experience Community of Practice and Web Managers Community of Practice
RegisterUSWDS Monthly Call - January 2023
Consumer Financial Protection Bureau (CFPB) Equity-Centered Design Guidelines
USWDS Monthly Call - December 2022
To Build Trust, Aim for Easy
Nearly 68 Million People Spoke a Language Other Than English at Home in 2019
18F Checks in With Jerome Lee and the eAPD Project
18F partnered with the Centers for Medicare and Medicaid Services (CMS) from December 2017 to June 2020 on the development of a product called eAPD — a user-friendly, modern product to streamline the creation, submission, review, and approval of the Advance Planning Documents that states use to request IT grant funding from CMS. We caught up with Jerome Lee of CMS, the product owner of eAPD. — via 18F

Making Impact at Scale: Software Engineering in the Federal Government
Accessibility Testing for onrr.gov
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via DOI Revenue Data
