The U.S. Web Design System (USWDS) team will share their vision for the design system as a product, including USWDS Web Components and other new things the team expects to deliver in 2025.
2024
Events
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Understand how search engines work, how people search online, and who is your audience — while recognizing language and cultural differences.
2024
The U.S. Web Design System team will share the product and engineering principles they’re using to guide the development of the design system.
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2024
The U.S. Web Design System team will share their exploration of Web Component-based design systems and best practices.
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2024
The U.S. Web Design System team will answer community questions and give an update on their work developing web components for the design system.
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2024
The U.S. Web Design System team will give an update on their work developing web components for the design system.
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2024
The U.S. Web Design System (USWDS) team will chat with Center for Civic Design co-founder Whitney Quesenbery about designing accessible civic spaces.
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2024
The U.S. Web Design System (USWDS) team will go over some basics of Web Components and how they apply to the design system.
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2024
Join the U.S. Web Design System team for a lesson on customizing and extending the design system.
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2024
Annual Gathering
Spring 2024 Community Summit
Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.
2024
Learn about the USWDS component lifecycle, and how you can suggest a new component.
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2024
This month the Design System team will talk about the development and rollout of their new accessibility tests for components.
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2024
Next steps in the U.S. Web Design System’s inclusive usability research
USWDS Monthly Call - November 2023
The USWDS team will continue sharing our progress to improve ongoing research, publishing results and addressing recent findings.
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2023
Conducting user research with people with disabilities
USWDS Monthly Call - October 2023
This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.
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2023
Website backlogs
Backlogs and why every website needs one
Join us as we discuss the concept and importance of backlogs and hear real-world examples of successful application in various GSA products and programs.
2023
USWDS mission and vision
USWDS Monthly Call - September 2023
We’ll explore what it means to pursue mission-centered design and decision-making.
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2023
User Experience
Cultivating a dynamic career in UX
Join us for a discussion on how to adapt your career in user experience (UX) to a quickly changing world.
2023
USWDS product roadmap updates
USWDS Monthly Call - August 2023
What’s in the newest iteration of the U.S. Web Design System’s product roadmap.
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2023
Communicators
Supporting inclusive language through automation
Join us as we learn about our Inclusion Bot and how it helps to create an inclusive culture in the workplace.
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2023
Developing and evaluating content for manual accessibility and user experience (UX) tests
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2023
Annual Summit
2023 Government UX Summit
User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.
2023
ConsumerFinance.gov
Strengthening information accessibility for consumers with limited English proficiency
Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.
2023
Join us as we observe Global Accessibility Awareness Day and talk about the real-world experience of blind users on the web.
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2023
User Experience
Incorporating user experience practices into data-driven development of a biomedical software tool
Join the National Cancer Institute and a university-based researcher to discuss interpreting complex data.
2023
Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.
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2023
Making sense: Cognition, perception, and design
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2023
PLAIN LANGUAGE AND MULTILINGUAL
The plain language tie to translating digital content
Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.
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2023
GSA’s Office of Evaluation Sciences shares how five offices worked with the public to improve digital forms.
2023
Join us as we take a deep dive into USWDS design tokens. We’ll cover: what they are, how they’re used, and how you can adapt them to your branding needs.
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2023
USER EXPERIENCE AND WEB MANAGERS
Increasing public participation in user research
Join GSA’s 10x team as they share their report on creative incentives and tools for increased public participation in user research.
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2023
Web Managers & Web Analytics
Continuously improve your website by using customer feedback and web analytics: An IRS case study
Get tips and lessons learned from the Internal Revenue Service on how they collect user feedback and use web analytics to improve applications.
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2023
Join the Design System team as we tackle your most commonly-asked questions.
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2023
A look back at what took place in the Design System in 2022.
2022
Continuing our look at user profile patterns
2022
USER EXPERIENCE AND MULTILINGUAL
USAGov: Usability Test Reports
Join us for an overview of usability test reports on the next version of USA.gov.
2022
We’ll discuss our approach to developing User Profile design patterns, look at some specific guidance, and talk about why it’s so important.
2022
WEB CONTENT and USER EXPERIENCE
Improve Your Website With User Testing
Get tips and lessons learned from the Environmental Protection Agency on how to conduct user testing to improve customer experience.
2022
User Experience
DHS Usability Testing Kit — So Easy, Anyone Can Do It
Join us for an overview of the Department of Homeland Security’s new Usability Testing Kit, including its four approaches to usability testing.
2022
USWDS LANGUAGE SELECTION PATTERNS
USWDS Monthly Call - September 2022
How do we help users find content in their preferred language? Join us as we take a closer look at the language selection patterns we’re developing for USWDS.
2022
Plain Language
2022 Federal Plain Language Summit
Join the best and brightest plain language practitioners from across the federal government.
2022
USWDS Inclusive Design Patterns
USWDS Monthly Call - August 2022
Join us to learn more about design patterns and how they fit into the design system.
2022
Federal Communicators Network
How Effective Is Your Communication?
Join us to learn about best practices for measuring communication and outreach efforts.
2022
Celebrating OSTP’s biennial report to Congress on Implementation of Federal Prizes and Citizen Science Authority, Fiscal Years 2019 - 2020, and the role of community partnerships in the federal open innovation landscape.
2022
Plain Language
Increase Your Impact With Plain Language
Get tips and lessons learned from the U.S. Department of Justice Civil Rights Division on using plain language to increase their impact and influence.
2022
Contributing to USWDS
USWDS Monthly Call - June 2022
What you need to know before contributing to USWDS.
2022
User Experience
2022 Government UX Summit
A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.
2022
Optimizing Performance with USWDS 3.0
USWDS Monthly Call - May 2022
The U.S. Web Design System (USWDS) team will show you how to reduce CSS size and optimize build time with the design system.
2022
Learn how to get the right team in place to help you create a trusted, seamless online experience for all your customers.
2022
Inclusive Acquisitions
The Basics of Buying Accessible Products and Services
A discussion with members of the U.S. General Services Administration (GSA) and U.S. Access Board (USAB) on best practices for buying information and communications technology and services that can be used by anyone.
2022
Web Analytics Optimization
Optimization Case Study: Performance, SEO, and Accessibility with CFPB
Join three technologists from the Consumer Financial Protection Bureau (CFPB) as they discuss methods used to ensure that the CFPB website is discoverable and fully accessible to all.
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2022
Our friends at Digital.gov will join us to talk through their experience migrating to USWDS 3.0.
2022
Citizen Science
Spotlight Chat on the CDC Open Epidemic Forecasting Community
A discussion with members of the CDC’s Epidemic Prediction Initiative on best practices and considerations when organizing crowdsourcing initiatives.
2022
Digital Transformation
Change the Way Digital Work Gets Done
Learn about what a Digital End-to-End Efficiency (DEEE) Framework is and how you can get started digitizing and automating your digital processes.
2022
New Release
USWDS Monthly Call - March 2022
During this event, the USWDS core team will preview what to expect in the new USWDS 3.0.
2022
Plain Language
Plain Language + Compassion Help People in Crisis
Meet the content strategists who worked to transform FindTreatment.gov to connect people in crisis with the help that they need.
2022
Multilingual & Web Content
Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content
Tips to help you improve access to your non-English digital content.
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2022
Moving Toward a USWDS API
USWDS Monthly Call - February 2022
In this event, we will explore possibilities for a component API for the U.S. Web Design System.
2022
New resources for developers who are new to USWDS.
2022
Learn how to overcome resistance to data analytics and visualization, ask the right questions, and improve customer experience.
2022
Get started with the design system and a how-to demo of template creation and a prototyping approach.
2021
Plain Language
Results of the 2021 Federal Report Card
David Lipscomb from the Center for PL will review the results of this year’s Federal Plain Language Report Card and answer questions.
2021
Federal Leadership and Professional Development
Successful Strategies for Telework and Hybrid Work Environments
Learn from and share with other federal colleagues from across the government strategies for succeeding at working, managing, supervising, collaborating, communicating, and more.
2021
This month’s topic: Community, Connection & Contribution. How can our community help teams solve problems together?
2021
Hispanic Heritage Month & Social Media
How To Best Connect With Your Spanish-speaking Audience During an Emergency
The Multilingual Community of Practice is hosting a panel to share some successful social media strategies that you can use to connect with your Spanish-speaking audience during emergencies.
2021
Plain Language
2021 Federal Plain Language Summit
On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.
2021
Let’s peer into the crystal ball and look into the future of USWDS.
2021
In this second part of our analytics case study series, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.
2021
Social Media
SocialGov Summer Sessions 2021
If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.
2021
In this two-part Analytics Case Study, we’ll speak with the GSA’s FedRAMP team about their analytics strategy, data collection, reporting, and subsequent decision-making for a new site launch.
2021
Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.
2021
Storytelling
Using Plain Language To Tell Our Stories
Learn how to tell a story and figure out what role plain language plays in storytelling.
2021
Join us for a conversation with Robert Flaherty, a digital native leading digital strategy at the White House.
2021
User Experience
2021 User Experience Summit
A 3-day remote summit covering User Experience (UX) management in the government.
2021
In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.
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2021
Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.
2021
A discussion of lessons learned from implementing the Lab-to-Market (L2M) Inclusive Innovation Ecosystem prize competition with members of the prize planning committee, including the White House Office of Science and Technology Policy (OSTP), the U.S. Small Business Administration (SBA), and the Science and Technology Policy Institute (STPI)– one of three federally funded research and development centers of the Institute for Defense Analyses (IDA), a non-profit corporation that assists the federal government in addressing national security issues.
2021
Accessibility
Accessible Digital Content: Tips and Tricks
This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
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2021
How does USWDS address accessibility? Join us as we share tips and tools for addressing accessibility throughout the lifecycle!
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2021
Plain Language
Positioning Yourself as a Plain Language Editor
Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!
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2021
Digital Communications
Deep Fakes and Social Media
Deep fakes are an emerging threat that can disrupt agencies’ communication efforts and federal agencies should be prepared. Learn about deep fakes on social media, and how federal agencies can plan to combat a deep fake if they are targeted.
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2021
Professional Development
Federal Developmental Opportunities Workshop
The Federal Leadership and Professional Development Seminar Series (FLPDSS) is hosting a cross-agency workshop focusing on developmental opportunities for federal employees.
2021
Social Media
Social Media Spring Session 2021
Join the SocialGov Community of Practice for the latest updates on social media topics including advertising campaigns, content archiving, and podcasting.
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2021
Spotlight Chat
Challenge and Prize Spotlight Chat with National Institute of Standards and Technology (NIST)
Hear from NIST Innovation and Legal teams on the benefits of engaging legal counsel and establishing a legal framework for challenges and prize competitions in an agency.
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2021
Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”
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2021
User Experience
How Testing Your Documents Can Improve Plain Language Compliance
Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.
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2021
Artificial Intelligence
Artificial Intelligence for Homeland Security: Developing the Strategy
The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.
2021
DAP Learning Series
Tag Managers Part 2: Configuration Framework
This session will help DAP users configure and use their tag manager, to augment their reporting on more advanced interactions with their websites.
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2021
Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.
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2021
Plain Language
Plain Language: Accessibility for Content
Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!
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2021
The purpose of the event is to raise awareness about 10x’s newest round of idea selections. We want attendees to learn about 10x, understand what it takes to submit, and feel empowered to submit.
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2021
DAP Learning Series
Tag Managers Part 1: The Data Layer
This session will help the audience expand analysis capabilities by using the tag manager data layer!
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2021
Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!
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2021
Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.
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2021
We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!
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2021
Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.
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2021
Plain Language Report Card
2020 Federal Report Card Briefing
David Lipscomb will review, The Annual Federal Report Card, which is a snapshot of how well the federal government is following the 2010 Plain Writing Act.
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2021
In this talk, we will provide better understanding of how CFPB conducts email A/B testing, see examples of email A/B tests, and discuss lessons learned.
2021
Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!
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2020
Social Media
Federal Social Media Week 2020!
2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.
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2020
In this talk, we’ll focus on content creation and how accessibility supports multilingual work.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
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2020
This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.
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2020
Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.
2020
Artificial Intelligence
Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
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2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 15 — 10x: Transforming Technology Through Agile Investments
In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.
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2020
Plain Language
2020 Federal Plain Language Summit
Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.
2020
DAP Learning Series
Analytics Case Study Part 3: Action
In this webinar, we’ll address how to use the analysis and insights you created using DAP Google Analytics, to take action.
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2020
In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.
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2020
This summit brings together the federal community to share success stories and best practices for utilizing federal source code and open source software, and examine the implementation of the Federal Source Code policy.
2020
DAP Learning Series
Analytics Case Study Part 2: Analysis
In this workshop, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.
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2020
Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.
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2020
When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.
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2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities
Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.
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2020
Plain Language
Plain Language Basics: Online Workshop
Take this three-hour online workshop to learn how to write and edit in plain language.
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2020
DAP Learning Series
Analytics Case Study Part 1: Assessment
In this workshop, we’ll address how to assess your web analytics strategy to ensure you’re pulling the most impactful and relevant data to enrich your analysis and understanding of your website performance.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
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2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 13: Securing Water for Food’s Crowdsourcing Culture
In this webinar, we discuss how to embed crowdsourcing into the culture of a program to the benefit of the project team, and its participants.
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2020
Plain Language
Plain Language Basics: Online Workshop
Take this three-hour online workshop to learn how to write and edit in plain language.
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2020
Panelists will discuss the importance of developing the next generation of women leaders in IT and in the Federal government.
2020
Using DevOps to help change entrenched behaviors in organizations.
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2020
User Experience
2020 Government UX Summit: July 28, 29, and 30
A remote event covering user experience (UX) methods, service design, and managing UX in the government.
2020
DAP Learning Series
Analytics Lessons From Canada.ca
In this session, we’ll be joined by Nicholas Pjontek of Canada.ca. Nick will talk about some of the analytics goals, lessons, barriers, and successes in the government of Canada.
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2020
Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on expanding a professional network.
2020
For the July 2020 USWDS, Dan Williams, USWDS product lead, led a demonstration of several newly released USWDS components.
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2020
Panelists will discuss the importance of expanding our professional network outside of our silos to become stronger leaders.
2020
cloud.gov
A Technical Overview of cloud.gov
In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.
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2020
Plain Language
Federal Report Card Update
Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.
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2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 12: How AFWERX Crowdsources an Innovation Culture
The Air Force is catalyzing innovation with a variety of partners.
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2020
Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration.
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2020
10x project teams will demonstrate their work to date and provide brief overviews of each project. We hope that these talks will highlight some of the most interesting work happening in government today and inspire others to submit ideas to 10x.
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2020
DAP Learning Series
Shifting Your Metrics Mindset
In this session, we’ll discuss the classic suite of “marketing metrics” vs what’s more important to us in government “content-based metrics”.
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2020
See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.
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2020
Highlights from the Air Force Materiel Command & 18F partnership and the importance of organizational structure, roles of the core team, and user outreach for military and government DevOps.
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2020
The June 2020 USWDS monthly focused on the design system and design modernization with guest speakers from 18F. Dan Williams, USWDS product lead, led the call and facilitated a live question and answer session with event attendees.
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2020
How the Census Bureau provided language assistance in 59 non-English languages for the 2020 Census.
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2020
Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on developing a professional network.
2020
Building, deploying, and hosting fast, secure, and compliant federal web sites and applications with Federalist.
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2020
Multilingual
How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience
In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.
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2020
The importance of surrounding yourself with those with similar technical skills, finding your niche, and designing a professional network. The concept of a professional network might be intimidating, why not start with those with similar interests and skills to create a core network. A core network prioritizes those with similar technical skills to build a strong foundation. You can expect to come away with a) the why of designing a core network, b) ways to identify people with similar skills, and c) steps you can take to design a strategic professional network.
2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 11: Mobile Testing Program Makes Content More Accessible
Agencies optimize mobile experiences with help from federal testers.
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2020
DAP Learning Series
Become a DAP Certified Analyst
In this session, we’ll tell you about the Digital Analytics Program’s Certified Analyst exam and how you can use it to demonstrate your analytics mastery!
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2020
The May 2020 USWDS monthly call revisited the design system’s card and forms components. Speakers also paid special attention to data visualization.
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2020
cloud.gov
Procuring Cloud Services in Government
In this workshop, we will guide agencies through the streamlined Technology Transformation Services cloud acquisition process at the U.S. General Services Administration.
2020
Lessons learned in the areas of people, processes, and tools from early efforts in the Air Force’s journey to a multi-cloud environment.
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2020
Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.
2020
See how the U.S. Food and Drug Administration crowdsources to identify potential health risks.
2020
We will define product management, discuss how it’s used in the government context through a case study, and arm listeners with practices to use and evangelize product thinking.
2020
Learn how organizations can securely collaborate using cryptographic technologies.
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2020
Join SocialGov, the federal government’s social media community of practice, for our virtual Spring Session!
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2020
For those seeking ways to internally re-skill their workforce for digital transformation, a look at mythology reveals a recurring theme where those answering the call are involved in an iterative cycle of ’leveling-up’, a theme that may help change-agents set conditions for successful retention and growth of organic digital talent.
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2020
History Hub is a crowdsourcing platform that helps the public find historical records.
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2020
DAP Learning Series
An Introduction to the Basics of DAP
New to DAP? No problem. Join us to learn about the reporting interface, common terminology, and basic reports. This 2.5 - 3 hour session is designed for novice users to “get off the ground” with DAP and Google Analytics.
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2020
In this webinar, we will answer commonly asked questions about cloud.gov and explain how using cloud.gov enables development teams to deploy applications quickly and securely.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
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2020
We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.
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2020
We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.
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2020
Cloud.gov
Intro to Cloud Foundry on Cloud.gov
In this workshop, we demonstrate the basics of using the Cloud.gov platform as a developer.
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2020
We will provide guidance on how to manage the process of procuring AI products, services, and technologies, including considerations, pitfalls, and lessons learned.
2020
DAP Learning Series
Justifying the Web Analyst’s Role in Your Organization
In this workshop, we’ll address how to think about justifying an analyst role on your team, and talk about the role’s many hats, as well as making the business case to your leadership team.
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2020
Join us as we meet with Land Information New Zealand (LINZ) who is utilizing an agile approach to assist in further updating their topographical information and data.
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2020
Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.
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2020
Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.
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2020
In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.
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2020
Learn how NASA’s workforce contributes inspiring ideas as part of internal idea competitions facilitated NASA@WORK program.
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2020
Robotic Process Automation
RPA Community of Practice: March All-Hands Meeting
Join the RPA Community of Practice online to discuss the next steps in accelerating the adoption of robotic process automation in the federal environment.
2020
Learn the methods used by 18F and the State of Vermont as they conducted discovery research to understand and improve the experiences of Vermonters who utilize healthcare and economic assistance programs.
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2020
This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.
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2020
Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.
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2020
In this webinar, Chris Lauer will share some of the successes and failures as the Space Weather Prediction Center (SWPC) has adopted Agile, and our gradual move towards DevOps.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.
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2020
DAP Learning Series
The YouTube Event Option
In this session, you’ll learn how to track plays of embedded YouTube videos on your DAP-enabled pages, and how to create reports for analysis.
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2020
In this discussion, we’ll hear from the digital experts at the Department of Veterans Affairs on their successful strategies for reaching America’s veterans through digital platforms.
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2020
Learn how the Code.gov team, and every day contributors, are helping the U.S. government to expand its repository—and application—of open-source code as part of Code.gov’s Open Tasks initiative.
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2020
Join the DevOps Community of Practice in a panel discussion as different agencies share technical best practices in various offices.
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2020
In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.
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2020
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS maturity model and answer your questions.
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2020
Join us for talks by colleagues from NIST, IRS, USPTO, PlainLanguage.gov, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.
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2020
A look ahead at the coming year, and what we’ll accomplish together.
2020
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.
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2019
Join the Chief Software Officer of the USAF to learn: How the DoD moved to Kubernetes and Istio.
2019
In this talk, NIST Director Rob Dimeo will explore how sketchnoting can be used to communicate complex data in simple ways - to both internal and external audiences.
2019
Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.
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2019
Learning Series
DAP Learning Series: Site Analysis, Live!
Join us for a live demonstration of a real site analysis - from defining website mission, goals, and KPIs, to pulling reporting to better understand site performance.
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2019
In this webinar, the social media experts from the U.S. Small Business Administration discussed how they find and communicate with small businesses on their social media platforms.
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2019
This talk presents the findings from the latest State of DevOps report, including how to measure the performance of software teams, what capabilities organizations should invest in to drive higher performance, and how software leaders can apply these findings in their own organizations.
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2019
We know there are many ways to use A/B testing to inform decision making at your agency – this is a quick introduction on the many ways CFPB has used it to improve UX across their website.
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2019
In this workshop, we will answer the question of how to cultivate a workforce that is empowered to be as nimble and sophisticated as the products it procures.
2019
Part two of an introduction to Kanban and how to use it to model any flow-based process.
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2019
Part one of an introduction to Kanban and how to use it to model any flow-based process.
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2019
How does content strategy mesh with business, user experience (UX), and a marketing strategy?
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2019
Scrum is the most widely used Agile software development methodology. This second session will go into more detail about what is happening during each of the Scrum ceremonies.
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2019
An increase in demand for multilingual digital content, shrinking budgets, and rising translation costs have impacted federal agencies trying to offer information and services in languages other than English. Learn how the National Service Language Corps (NLSC) can help.
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2019
Scrum is the most widely used Agile software development methodology. This session will cover the basics of Scrum at a very high level.
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2019
As Code.gov begins our third trip around the sun, we want to take a look at where we’ve been, where we’re going in the world of open source, and the implementation of the federal source code.
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2019
Part two of exploring the fundamentals of the Agile methodology will look at the external view of producing customer value and the difficulty of adopting Agile methods.
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2019
This is the first of two sessions that will explore the fundamentals of the Agile methodology.
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2019
Robert J. Huttenlocker, who currently serves as the Assistant Inspector General for Management at the Office of Inspector General of the U. S. Department of Agriculture, will be discussing the importance of being politically savvy and how to master it.
2019
Betsy Steele, of the Federal Risk and Authorization Management Program (FedRAMP) team, shares how a crowdsourcing initiative invited the larger cybersecurity community to help inform the next iteration of government’s cloud security authorization program.
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2019
A deep dive into behavior reporting to help DAP users understand how to use it and what are the pitfalls.
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2019
An overview of multiple Infrastructure as Code (IaC) tools followed by a deep-dive on how to setup a Gitlab Runner to perform GitOps functions including IaC deployments against multiple AWS environments.
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2019
Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.
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2019
Join the minds behind four top federal podcasts to learn how to create, produce, and promote professional podcasts that engage with audiences.
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2019
Prior to developing a community-based data collection program, it is essential to think through the scientific process and the steps necessary to create a program where the data collected match your monitoring objectives and data use goals.
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2019
With the sharp improvement in machine translation quality, the variety of government use cases for this technology has evolved.
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2019
Learn from a social media expert at Department of Energy how to use pop culture references as a jumping off point to talk about your agency’s work.
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2019
Learning Series
DAP Learning Series: A Deep Dive Into Acquisition Reports
In this webinar, we’ll review the acquisition reporting section in-depth, and discuss usefulness of reports and where there may be gaps in data.
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2019
In this month’s Community meeting, we will hear from a Census team that is brand new to DevOps—failing fast and often, but learning lessons as they undergo a cultural transformation.
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2019
This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.
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2019
Tori Garten will explore the multi-tiered challenge of understanding and governing federal digital policy in a complex and ever-changing digital world.
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2019
A day of talks and conversations on how to advance plain language in government communications, hosted by the federal Plain Language community of practice.
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2019
Designed to build collaborative public-private partnerships and inform federal employees, this day-long event will feature presentations from industry and government leaders, automation platform providers, automation systems integrators and consultancies, emerging technology experts, and more.
2019
We will hear from the teams behind the PRA Guide and explore why and how it was built, the methods they used, and what the team is doing to ensure a sustainable path for the future.
2019
In this talk, we will review how Recreation.gov is built and operated to achieve its uptime goal for millions of yearly transactions.
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2019
Matt Ross, of LinkedIn’s Marketing Solutions Government & Advocacy team, will share tips and best practices on how to improve your agency’s use of content to maximize engagement with your core audience.
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2019
Learning Series
DAP Learning Series: A Deep Dive Into Audience Reports
Build upon your audience report knowledge and learn how to leverage these reports to better understand your audience.
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2019
Join Dan Williams, U.S. Web Design System (USWDS) product lead, as he walks through the design system and answers your questions. This month we’ll take a look at bootstrapping USWDS, including how to add USWDS to a project and start designing in minutes.
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2019
This in-person training for an update on plain writing principles and the Plain Writing Act of 2010 took place at GSA.
2019
The Library of Congress is the largest library in the world. While often referred to as the research arm of Congress, it is hardly limited to lawmakers. It is open to the public who, in fact, are also helping to make their digital collections more accessible and available to all.
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2019
The Bureau of Labor Statistics has been on a journey to improve their data reporting, using and iterating on machine learning, from algorithms to deep neural networks with lessons for everyone on this path.
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2019
Learning Series
DAP Learning Series: Misunderstood Metrics
What are some examples of misunderstood metrics, and how and when should you use them? We’ll talk about these metrics and their potential misinterpretations and pitfalls.
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2019
Overview of the HUD Real Estate Assessment Center (REAC) IT team, program, structure, and their shift to DevOps.
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2019
In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry
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2019
In our July meeting, the USWDS team and special guests walk through migrating sites to USWDS 2 and take any questions you might have.
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2019
Learn how you can work with the new investment fund for technology products in the government.
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2019
Learn how to develop creative content for social media, make your photos stand out, and sharpen your Instagram skills.
2019
Plain Language
Federal Plain Language Report Card Planning
Come and help us plan for this year’s federal report card review.
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2019
The Open Opportunities program is a “win-win” for federal employees looking to refresh their skills and U.S. agencies seeking talent, energy, and enthusiasm from across a diverse cross-section of the federal workforce.
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2019
A two-hour workshop with Presidential Innovation Fellows to learn how to give your data its best story possible.
2019
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.
2019
Learning Series
DAP Learning Series: Agency Analytics Governance
We’ll talk to members of various agencies to find out how analytics programs and tools are governed at that agency.
2019
In part one of this multi-part YouTube Live series, learn how civic technologists work to better our government.
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2019
Join the U.S. Web Design System team as we walk through the system’s design tokens and take any questions you might have!
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2019
A day focused on designing a better customer experience with and within government.
2019
Presentations that highligh the potential and impact of crowdsourcing through citizen science and prize competitions in the U.S. government
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2019
Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!
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2019
Come and learn all about Search.gov! The site search for federal government websites
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2019
The Opportunity Project engages government, communities, and the technology industry to create digital tools that address our greatest challenges as a nation. Learn how this initiative is making government data more accessible through cross-sector collaboration.
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2019
Come learn all about Executive Core Qualifications. Cheryl Abram, Lead Evaluation for OPM’s Federal Executive Institute (FEI), will be discussing how to assess, achieve, and demonstrate ECQs.
2019
Community Meeting
Mobile Community of Practice Spring Meeting
Join us to learn about the latest developments in the mobile citizen experience. and discuss recent developments and highlight opportunities
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2019
Learning Series
DAP Learning Series: Using the analytics.usa.gov API
Learn how Analytics.usa.gov, the public window into how the public interacts with federal government websites, uses an API and allows you to query data in machine-readable formats.
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2019
Join the U.S. Web Design System team as we talk through the recent update to 2.0
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2019
An overview of how your agency can participate in this year’s VSFS program.
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2019
Sponsored by the User Experience Community of Practice (UX CoP) and DigitalGov, this event is an opportunity to share experiences and lessons learned in UX and network with other UX practitioners from across the government.
2019
Need help solving a problem? Join Challenge.gov to learn how federal agencies can use prize competitions to reach innovators in novel ways.
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2019
Join federal, state and local governments and the broader community in an exploration of crowdsourcing approaches to address the opioid crisis.
2019
Come take a walk through the Search.gov indexing process from start to finish.
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2019
We’ll demo the Advanced Analysis tool and show how you can use it to better understand your data and create drag-and-drop reports!
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2019
Learn how the Library is utilizing user-centered design to invite the public to explore, transcribe, and tag historical materials through a new open source platform.
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2019
Find out how the U.S. Data Federation’s work can help you. The team will give an introduction to the problems the U.S. Data Federation seeks to address, describe its approach, and share its vision for the future of the initiative.
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2019
Join us for an overview of the DHA Usability Lab, and the resources they provide to improve customer experience.
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2019
This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.
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2019
This is the first installment of GSA’s Federal Crowdsourcing Webinar Series, where we look at how to use crowdsourcing to reach beyond your walls and source talent and enthusiasm.
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2019
We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.
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2019
Reginald Gant, a human resources specialist for the Office of Learning, Strategy, and Workforce Development at the Social Security Administration, will be discussing what branding is, why it is important, and the 6-step branding process.
2019
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.
2019
In this webinar, Freddie Blicher, an analyst for the Digial Analytics Program, will discuss how to think about sessions and unique pageviews in reporting and content analysis.
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2019
We’ll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.
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2019
How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.
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2019
For this event, DAP has partnered with the fine folks who run the Federal Privacy Council’s Tech Tuesday Series to teach us how to measure, analyze, and improve experiences for users visiting privacy pages on your agency websites.
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2019
In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.
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2018
This is an opportunity to discuss what agencies need to know about current issues in emerging technologies for IT modernization and form consensus on inter-agency collaboration and resource development, and shape initiatives that empower teams across government.
2018
Join us for our traditional winter finger-food potluck where we’ll discuss the Clarity 2018 conference and plan out our 2019 meetings.
2018
We will discuss the Federal Plain Language Report Card and how to address the issues the report card brings up.
2018
We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.
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2018
We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.
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2018
An opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.
2018
2018
A half-day symposium on emerging technologies with leading agencies, industry, and civic collaborators.
2018
Evan Papp will talk about a video and story he produced while traveling internationally in Africa.
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2018
This online event will focus on how to track specific events and write JavaScript to maximize the tag manager experience
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2018
The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.
2018
This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.
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2018
How agencies can align their emerging technology for government services programs with Cross-Agency Priority Goals (CAP Goals) on Performance.gov and other strategic priorities.
2018
Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.
2018
Join us for this hour long webinar to receive an introduction on the Civic Service Design Tools + Tactics, a set of practical ways to gather insights from the people who depend on your services in their own environments.
2018
The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!
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2018
This online event will cover how to check if behaviors change when people are using keystrokes to click, which might give insight into how users with disabilities interact with your site
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2018
The Emerging Technology Leadership Series, hosted by the U.S. General Services Administration Emerging Citizen Technology Office, is a six-part livestream pilot to enhance the modern federal workforce with training, education and awareness of emerging technologies including Artificial Intelligence, Robotic Process Automation, Blockchain, Social Technologies and Virtual/Augmented Reality.
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2018
Do you want to learn how to create a successful video strategy from beginning to end?
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2018
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.
2018
Join the the Plain Language Community of Practice for an hour-long conversation about how best to revise forms and convince your agency that the long-term benefits outweigh the cost.
2018
Federal employees who have been involved in running a prize competition for their agencies at any point during fiscal years 2017 and 2018 should attend this information session on prize reporting.
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2018
This month, the USWDS team will share what’s coming up in version 2.0 which is set to launch later this summer.
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2018
Join us for a 90-minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full-time job is.
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2018
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2018
This online class will dive deeper into the benefits of integrating Google Search Console with your independently managed Google Analytics account
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2018
Join the Code.mil team for a discussion on open source in government and a look at the important work they have been doing on Code.mil to enable greater adoption of open source at the DoD.
2018
Join us for our monthly conversation with designers and developers across the government.
2018
Join Brad Frost as he talks about design systems and the role they play in creating a successful, collaborative structure for modern organizations.
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2018
Join Search.gov as they walk you through the fundamentals of how search engines monitor your content and pull relevant data from your pages.
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2018
Learn how U.S. college students working remotely can be virtual interns for you and your federal government teams through the Virtual Student Federal Service.
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2018
This half-day online class will expand upon the basics of Google Analytics.
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2018
The Technology Modernization Fund (TMF) Program Management Office and the GSA Emerging Citizen Technology Office (ECTO) are hosting a conversation to help agencies develop proposals for technology modernization projects.
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2018
Crowdsourcing experts from around the federal government come together to discuss trends, success stories and lessons learned in the use of competitions.
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2018
Learn about the essential features of Search.gov and tour its Admin Center.
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2018
Join us for our monthly conversation with designers and developers across the government.
2018
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Anyone with a federal .gov or .mil address is welcome to attend.
2018
This online event will cover how to create a campaign URL in Google Analtyics and how to effectively implement it.
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2018
This talk will focus on how using the top tasks approach will help you deliver what your customers want to make it easier and faster for people to do things they need to do with government.
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2018
Join the Multilingual and Video Production Pros Communities of Practice for a talk about a video the CFPB created, for a Spanish speaking audience.
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2018
The USAGov team will talk about their new Partnership Toolkit and focus on how government agencies can partner with USAGov to market various programs and services.
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2018
2018
The Ethics Working Group in GSA’s Technology Transformation Service hosts a presentation about data trusts; a legal structure designed to manage data, code, and other digital assets.
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2018
Join the Video Production Pros Community for our first meeting, to share inspiration, to discuss the future of the community and how you can get involved.
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2018
The March meeting of the Plain Language Community of Practice will focus what makes an infographic easy to understand
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2018
This quarterly meeting brings together federal employees from a range of agencies to discuss trends, success stories and lessons learned in the use of crowdsourcing competitions.
2018
This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.
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2018
This in-person meeting of the Plain Language Community of Practice will focus on volunteers.
2018
Virtual open office hours to answer your questions about the U.S. Digital Registry.
2018
Join the CX Community for their first meeting of 2018 where CRM in government will be discussed.
2018
In our next monthly users call, the U.S. Web Design Standards core team will share what they’re working on in 2018.
2018
Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.
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2018
2018
Virtual open office hours to answer your questions about the U.S. Digital Registry
2018
This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.
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2018
First monthly inter-agency form for the Emerging Citizen Technology program.
2017
Come learn how to create a simple, compliant government website, using Federalist, GitHub and the U.S. Web Design Standards.
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2017
This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media
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2017
In this online event, we’ll discuss how to use tools that are designed to import data and visualize it without report exports.
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2017
In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.
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2017
