Operating Cloud Services Efficiently with Business-Driven IT

Tuesday, September 22, 2020 2:00 PM – 3:00 PM ET

Hosted by and the

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In this talk, Ron Williams and Carlo Costino will share insights into how agencies can use cloud services in a cost-effective manner.

Leveraging highly-scalable, on-demand cloud services supports the delivery of a modern government customer experience. However, effectively infinite compute capabilities must be balanced with targeted usage monitoring and sensible policies to deliver the best value.

Key takeaways include:

  • establishing reporting with expense dashboards,
  • in-depth performance metrics, and
  • insights on when to apply paid analytics to control costs.


Ron Williams serves as Deputy Director for Prior to joining the Technology Transformation Services (TTS) at the U.S. General Services Administration (GSA), he was Director of IT for the U.S. Department of Agriculture (USDA) Communications working on,,, and other public facing websites. As an open-source advocate, Ron focuses on deploying disruptive technologies within public sector institutions to improve services provided to the general public.

Carlo Costino serves as a platform operator for He previously served as a software engineer and engineering supervisor within TTS’ 18F, where he partnered closely with the Federal Election Commission (FEC) on the modernization of Carlo is deeply passionate about education and technology and seeks to find ways to bring the two together. He focuses on bringing modern open-source technologies to help improve public services while sharing his knowledge with others so that they may do the same at their agencies. is a product of the U.S. General Services Administration that helps government teams build, run, and authorize government cloud systems quickly and cost-effectively.