USAGov: Usability Test Reports

Tuesday, November 15, 2022 2:00 PM – 3:00 PM ET

Hosted by and the User Experience Community of Practice and Multilingual Community of Practice

View the slides (PowerPoint presentation, 5.7 MB, 26 pages)

Join us as Joanne McGovern shares reports from usability tests on the next English and Spanish  versions of — and

In this session, you’ll learn about the parameters of’s usability test and the importance of providing multilingual content in our digital services and solutions.


  • Joanne McGovern—General Services Administration (GSA)


  • Jean Fox—Bureau of Labor Statistics (BLS)

The UX Community of Practice is a group of managers, subject matter experts, designers, developers, writers and others interested in creating efficient, effective and useful technologies.

The Multilingual Community of Practice is a group of federal, state, and local government digital professionals working to expand and improve digital content in languages other than English.

In this talk

Originally posted by Jean Fox on Nov 15, 2022


Originally posted by Joanne McGovern on Nov 15, 2022