User Experience
Resources on User Experience
An Introduction to USWDS 2.0 —A design system for the federal government.
DigitalGov User Experience Program: Speaking Opportunities —The DigitalGov User Experience Program presents to federal audiences by phone, webinar and in person. We cover a variety of topics, …
-
DigitalGov User Experience Program: Test Support —It’s always best to test a product BEFORE you release it. So the best time to evaluate the usability of a product is as early as …
-
DigitalGov User Experience Resources —DigitalGov’s user experience resources provide tools for federal employees on how to make products and services more user-friendly, …
-
Fueleconomy.gov – Extended Case Study —Like any valid business decision, User Experience work should produce results and demonstrable impact. To see a list of screenshots from …
-
Government Usability Case Studies —This list of government usability case studies shows how government sites, mobile apps and other products become more effective, more …
-
How to track performance —A step-by-step guide to picking metrics and tools for tracking performance on your siteundefined
-
Mobile User Experience Guidelines —Six user experience guidelines for creating a mobile product.
-
Usability Starter Kit —Here are some tools and templates to help you create better user experiences.
Tools and Services
-
Federal Crowdsource Mobile Testing Program —Compatibility testing service that agencies can use to test the mobile-friendliness of their websites.
-
U.S. Web Design System —A toolkit of principles, guidance, and code that helps agency digital teams build accessible, mobile-friendly government websites for the …
Join a Community of Practice
News and Events on User Experience
187 posts
Updates on 21st Century IDEA: Key Insights & Lessons Learned
Mitigating Bias While Building Research Practices
Call for Participation: Government UX Summit 2020
Deep Dive into the UX Field
UX Documentation: Convince Them the Problem Is Real
Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public. — via Code.gov
Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve. — via 18F
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via DOI Revenue Data
Caroline Jarrett on How to Design a Better Form
An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test. — via 18F
