Blind Veterans can now read decision letters
VA now offers accessibility to blind Veterans so they can independently read decision letters online. — via U.S. Department of Veterans Affairs

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Like any valid business decision, User Experience work should produce results and demonstrable impact. To see a list of screenshots from …
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VA now offers accessibility to blind Veterans so they can independently read decision letters online. — via U.S. Department of Veterans Affairs
The USAGov UX team has made improvements to beta.usa.gov in new ways. See the five changes that help us understand user needs and pain points. — via USA.gov
We’ve conducted several studies where we’ve noticed gaps in our onrr.gov personas, so we decided to revisit them. — via Office of Natural Resources Revenue
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via Office of Natural Resources Revenue
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