Usability

How easily and effectively people can accomplish their goals using a product or system, while having a positive experience.

More News and Events on Usability

133 posts

DHS Usability Testing Kit

Usability testing is a way to learn how easy or difficult it is for people to use something by observing them actually using it. The resources provided in this kit can help you systematize the process, produce reliable findings, and generally expand your ability to test service materials (i.e., paper and digital forms, mobile applications, web pages, etc.) thoroughly with real users — before you launch them out into the world.
Jun 13, 2022