Federal employees and federal contractor employees with a .gov or .mil email address are eligible to join.

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To join, email SM-COP-subscribe-request@listserv.gsa.gov with nothing in the subject.

1166 members

Community Managers

Originally posted by Catie Miller on Dec 12, 2019


Originally posted by Laura Larrimore on Dec 12, 2019


The Social Media Community of Practice (CoP) was launched in June 2012 to research, evaluate, and implement emerging social technologies and strategies to help the American public understand and access services and explain the role of government in their lives. The CoP connects digital managers and specialists at federal agencies as part of an effort aimed at improving how digital engagement programs are created, adopted, and evaluated.

What We Do

The CoP hosts educational and networking events, and provides resources to government employees with the goal of improving social media and new digital media outreach efforts. Social media managers face many of the same challenges – join the community to connect with others.

Who We Are

The CoP includes government social media communicators of all specialties and experience levels. If you work in government social media, this community is for you.

Community Conduct

The Communities of Practice are hosted by digital.gov, a service of the Technology Transformation Services (TTS) within the General Services Administration (GSA). GSA is a federal agency subject to the Freedom of Information Act (FOIA) and must comply with requests for records made under FOIA. As a result, all communications made on this Communities of Practice LISTSERV are subject to release under FOIA.

When participating in this CoP, follow Digital.gov Community Guidelines.