Social Media

Resources on Social Media

Federal Social Media Accessibility Toolkit Hackpad —Improving the Accessibility of Social Media for Public Service The following contains the shared document for the development of the Social …
Guidance for Social Media Providers —GSA welcomes interest from providers that want to offer, for the federal government’s consideration, social media products that are …
Guidelines for Secure Use of Social Media —The use of social media for federal services and interactions is growing tremendously, supported by initiatives from the administration, …
Improving the Accessibility of Social Media in Government —Government agencies are increasingly using social media to engage with citizens, share information and deliver services more quickly and …
NARA guidance on Managing Social Media Records —This Bulletin provides high-level record keeping requirements and best practices for capturing records created when federal agencies use …
Social Media Cyber-Vandalism Toolkit —Guidance on how to respond to cyber-hijacking.
Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act —Inspired by the goal of promoting flexible and open interactions between federal agencies and the public this memo clarifies when and how …

Tools and Services

Go.USA.gov —A URL shortener for official government domains.
U.S. Digital Registry —An inventory of official government social media accounts, mobile websites and apps, as reported and authenticated by federal managers.

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Social Media Community

News and Events on Social Media

274 posts

Video

Reaching America’s Veterans in the Digital Space

In this discussion, we’ll hear from the digital experts at the Department of Veterans Affairs on their successful strategies for reaching America’s veterans through digital platforms.

Feb 13, 2020

Video

SocialGov Winter Meeting

Join us for talks by colleagues from NIST, IRS, USPTO, PlainLanguage.gov, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.

Katherine Spivey

Jan 14, 2020

Video

SocialGov Talk: Reaching Small Businesses in the Digital Environment

In this webinar, the social media experts from the U.S. Small Business Administration discussed how they find and communicate with small businesses on their social media platforms.

Nov 19, 2019

The U.S. Digital Service has been using Instagram to tell stories about their teams, and the significant strides they are making alongside partner agencies. — via U.S. Digital Service

Dec 10, 2018

Video

U.S. Federal Emerging Technology Public Meeting — Spring 2018

The U.S. Federal Emerging Technology monthly meeting for government employees to share knowledge, forge consensus, and build shared resources and programs.

Apr 11, 2018

New USAGov Program Aims to Help Agencies Market Within the Federal Government

The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.

Claire Loxsom

Apr 02, 2018

Video

Connect With Your Spanish-Language Audience on Social Media

This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media

Laura Godfrey

Leilani Martinez

Edgardo Morales

Oct 24, 2017

The Data Briefing: How to Build a Chatbot in a Weekend

As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.

Bill Brantley

Sep 27, 2017

HIV.gov’s 6 Ways to Stay Social Media Savvy

This post was originally published on the HIV.gov blog. Editor’s Note: At HIV.gov, our team calls include a weekly update on digital trends. These updates allow us to stay current and inform our work. We recently asked HIV.gov’s former digital strategist to suggest ways our HIV partners can stay up to date with social media trends.

Michelle Samplin-Salgado

Aug 31, 2017

By the Numbers: Why Video Is Effective

At HIV.gov, we’re often asked if videos are effective tools for communicating HIV prevention and treatment information. Our experience, the work of our partners, and current research continue to support the use of video for informing and empowering individuals.

HIV.gov

Aug 07, 2017

Making World War I Relevant Today: Are WWI Propaganda Posters the Original Meme?

Merriam-Webster officially defines a meme as “an idea, behavior, style, or usage that spreads from person to person within a culture.” But these days, most of us think of memes as those viral posts online that convey a message using a photo with text. They range from funny to serious to offensive, and everything in

Sarah Herrmann

Jul 05, 2017

Advice From Digital Thought Leaders

Many know that digital tools have become indispensable for connecting with many audiences—but we also know that what’s available in the digital realm is always changing. So how do you know what tools are best for your purpose? And how do you plan for your organization’s digital future when the pace of change is so

HIV.gov

Jun 22, 2017

The Data Briefing: The Arrival of Generation Z into the Federal Government. And Generation A?

In the last national election, the earliest born members of Generation Z voted for the first time. In 2019, the American workforce will see the influx of tens of millions of Gen Zers who, according to some researchers, will be a stark contrast to the Millennials that will make the largest part of the 2020

Bill Brantley

Jun 21, 2017

How Facebook Live Increased Reach and Engagement of Scientific Lectures at NIH

Helping patients manage chronic pain has become an increasing challenge for health care providers, particularly in the face of an ongoing opioid epidemic in the United States. In response, the National Center for Complementary and Integrative Health (NCCIH) at the National Institutes of Health (NIH) has made funding research on integrative health approaches to pain

Yasmine Kloth

May 22, 2017