News and Updates

Innovative work, news and ideas from people and teams in government
Innovation

TTS Reflects: Black Histories to Celebrate Year-Round

TTS employees share how Black history makers can inspire our work and innovation year-round.
Mar 23, 2021
USWDS

USWDS Monthly Call - March 2021

Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.
Mar 18, 2021
U.S. Web Design Systemlogo

What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community. — via U.S. Web Design System

Mar 11, 2021

Plain Language

Plain Language: Accessibility for Content

Learn what the plain language and accessibility communities share: opportunities to help people get and understand information. Find out what you can do to help.
Mar 10, 2021
Video

Get your Idea Funded Through GSA’s 10x Program

Calling all federal employees: Learn how to turn your technology ideas into real projects.
Mar 02, 2021
Privacy

Security is Everyone’s Responsibility: Delivering Secure, Usable Login for Government

How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.
Mar 02, 2021
Marketing

Five Insider Secrets to Engaging Emails

During Federal Social Media Week we shared how email can be a powerful tool in your customer experience toolbox.
Feb 26, 2021
DAP Learning Series

Tag Managers Part 1: The Data Layer

Learn what the tag manager data layer is and how you can utilize it.
Feb 24, 2021
Video

How Chatbots Can Improve Customer Experience

Chatbots are a must-have in our customer experience strategy.
Feb 23, 2021
USWDS

USWDS Monthly Call - February 2021

Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.
Feb 18, 2021
FedRAMPlogo

The New FedRAMP.gov—FedRAMP is excited to announce the launch of our revamped website. Thanks to feedback from our partners and stakeholders, the website has an improved user experience that makes FedRAMP information and resources more accessible. The website provides more in-depth information about FedRAMP’s authorization process, enabling agencies, Cloud Service Providers (CSPs), and Third-Party Assessment Organizations (3PAOs) to easily access pertinent information related to their role in the FedRAMP Authorization process. — via FedRAMP

Feb 16, 2021

Video

Virtual Teaching: Plain Language

Come and learn how to keep students engaged and focused during an online class.
Feb 10, 2021

Call for Participation: 2021 Government UX Summit

We are looking for speakers to share their experiences as UX practitioners in government.
Feb 08, 2021
Civic Tech

A Soldier’s Journey from Big Tech to Government Innovation

Why I returned to government service, how I brought my tech experience with me, and why you should too.
Feb 01, 2021
USWDS

USWDS Monthly Call - January 2021

Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.
Jan 21, 2021
Plain Language Report Card

2020 Federal Report Card Briefing

David Lipscomb will review the results of the 2020 Federal Report Card
Jan 13, 2021
Government Accountability Officelogo

Agile Assessment Guide: Best Practices for Agile Adoption and Implementation—Agile is an approach to software development in which software is developed incrementally and is continuously evaluated for functionality, quality, and customer satisfaction. Agile can reduce the risks of funding a program that fails or produces outdated technology. This GAO guide released in September 2020 presents federal auditors and others with best practices to assess the adoption and use of Agile in federal agencies and elsewhere. It is available in two files: a 268-page PDF, and a 290-page PDF that is accessible. — via Government Accountability Office

Dec 29, 2020

Digital Analytics Programlogo

Become a DAP Certified Analyst—The Digital Analytics Program (DAP) now offers the opportunity to become a DAP Certified Analyst. Prospective analysts must complete the DAP Certification Exam with a score of 80 percent or better. The exam is 50 questions and is multiple choice. Prospective analysts can take the exam more than once. — via Digital Analytics Program

Dec 28, 2020

Digital.govlogo

How to Build an Analytics Strategy—The Digital Analytics Program (DAP) recently partnered with Digital.gov to help set up an analytics strategy to monitor their website and overall platform performance. DAP provided a start-to-finish approach for assessing, reporting, and taking action using this strategy in a 3-part series. — via Digital.gov

Dec 23, 2020

USWDS

USWDS Monthly Call - December 2020

Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!
Dec 17, 2020