News and Updates

New USAGov Program Aims to Help Agencies Market Within the Federal Government

Apr 2, 2018 |

The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels. Read »

New USAGov Program Aims to Help Agencies Market Within the Federal Government

The Value of Federal Government Data

Mar 14, 2018 |

Dr. Bill Brantley covers the application of infonomics as a way to help agencies to measure and use data for organizational innovation and digital transformation. Read »

The Value of Federal Government Data

Thinking About Going Agile? Consider Mass Training to Facilitate the Change

Mar 13, 2018 |

How organizational instruction can help transform the processes and culture of your office. Read »

Thinking About Going Agile? Consider Mass Training to Facilitate the Change

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Mar 7, 2018 |

Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet. Read »

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Why Your Team Needs Its Own Style Guide and Where to Start

Feb 13, 2018 |

Learn how creating your own style guide can help facilitate development for agency websites. Review best practices, lessons learned, and examples from the U.S. Web Design System, Consumer Financial Protection Bureau, and the United States Patent and Trademark Office. Read »

Why Your Team Needs Its Own Style Guide and Where to Start

Trends on Tuesday: Because Seeing is Believing—Augmented Reality in the Federal Government

Feb 6, 2018 |

See how augmented reality may be used for data management and cybersecurity practices. Read »

Trends on Tuesday: Because Seeing is Believing—Augmented Reality in the Federal Government

Using Journey Mapping to Streamline Processes Across Agencies

Feb 5, 2018 |

Summary of an agency information sharing exercise to improve the customer experience for newly naturalized citizens attempting to travel abroad. Read »

Using Journey Mapping to Streamline Processes Across Agencies

Learn About the Updated IT Accessibility Standards

Jan 30, 2018 |

Effective January 18, 2018, the revised 508 standards modernize the federal government’s IT accessibility standards and bring us into alignment with governments around the world. Read »

Learn About the Updated IT Accessibility Standards

Making Customer Satisfaction Data Actionable at the Peace Corps

Jan 30, 2018 |

Learn how measuring customer experience helped inform and guide website development at Peace Corps Read »

Making Customer Satisfaction Data Actionable at the Peace Corps

A Better DigitalGov

Nov 14, 2017 |

We’re going to try something new here, something better. Read »

A Better DigitalGov

U.S. Web Design Standards + DigitalGov

Nov 14, 2017 |

We’re excited to announce that the U.S. Web Design Standards team has moved over to OPP and joined the DigitalGov team. Read »

U.S. Web Design Standards + DigitalGov

3 Ways to Manage Research Projects Remotely

Oct 3, 2017 | ,

Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them. Read »

3 Ways to Manage Research Projects Remotely

Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making

Oct 3, 2017 |

ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there. Read »

Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making

Finding Usability Testers: Tips from an Army Recruiter

Sep 28, 2017 |

An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM). Read »

Finding Usability Testers: Tips from an Army Recruiter

The Data Briefing: How to Build a Chatbot in a Weekend

Sep 27, 2017 |

As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming. Read »

The Data Briefing: How to Build a Chatbot in a Weekend