News and Updates

Innovative work, news and ideas from people and teams in government

Innovating Across Highly-Regulated Industries and the Federal Government

Four lessons learned from the similarities and differences between highly-regulated companies and the federal government.
Jun 08, 2021
Social Media

Deep Fakes and Social Media: A Q&A With Alex Cohen

Learn about the threat of deep fake technology on social media, and how to prepare your agency
Jun 08, 2021

Accessible Digital Content: Tips and Tricks

This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
May 26, 2021
U.S. Web Design Systemlogo

Accessibility: Usability for Every Ability—Accessibility enables full participation, and everyone who works on government websites has a role to play in making federal resources accessible and inclusive. — via U.S. Web Design System

May 25, 2021


3 Things You Should Know About the Federal RPA Use Case Inventory

The Federal Robotic Process Automation (RPA) Community of Practice is updating the RPA Use Case Inventory, which provides detailed information on over 300 RPA Use Cases across the federal government.
May 24, 2021
A/B Testing

How To Navigate Challenges to Successfully A/B Test Your Emails

The article will go over some best practices of implementing A/B testing on your emails.
May 21, 2021

8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs

Are you a Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
May 21, 2021

USWDS & Accessibility: Creating More Inclusive Federal Websites

It’s Global Accessibility Awareness Day — join us as we unpack how we “do” accessibility as a top product priority.
May 20, 2021
Plain Language

Positioning Yourself as a Plain Language Editor

Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!
May 19, 2021
Digital Communications

Deep Fakes and Social Media

Learn about the threat of deep fake technology on social media, and how to prepare your agency if you are targeted.
May 18, 2021
Search Metrics

The Federal Web in the Year of Covid-19

The past year was like no other. We take a look at how it affected federal website traffic and search data.
Apr 16, 2021

USWDS Monthly Call - April 2021

Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”
Apr 15, 2021
User Experience

How Testing Your Documents Can Improve Plain Language Compliance

Come work with Dr. Ginny Redish and learn three techniques for quick, easy ways to test documents’ usability.
Apr 14, 2021
Artificial Intelligence

Using Chatbots To Improve Customer Experience

Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Apr 07, 2021

Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively. — via 18F

Apr 01, 2021

Search.govlogo Year in Review— recently released their annual report that looked at federal search traffic during 2020. Between the COVID-19 pandemic, social unrest, and environmental emergencies, 2020 was truly an extraordinary year. The COVID-19 pandemic changed search patterns and volume significantly. Some topics saw as high as a 500% increase in volume, while others dropped 90%. Forms, usually one of the top needs, saw a steady level of demand but still dropped to 5th place in 2020 due to other emergent needs. — via

Mar 25, 2021


How to Present Like a Pro—When you are presenting on streaming video, you are essentially doing the same thing as a television news anchor. Try these common methods that television presenters use daily to improve your presentation skills in the “zoom” era. — via

Mar 25, 2021

6 Ways To Navigate the Civic Tech Sea of Newness

Two former private-sector marketers now serving as Presidential Innovation Fellows share tips for building relationships and finding your way as a civic technologist.
Mar 24, 2021
DAP Learning Series

Tag Managers Part 2: Configuration Framework

Join the Data Analytics Team as they Provide a Practical Framework for using Google Tag Manager.
Mar 24, 2021