News and Updates

Innovative work, news, and ideas from people and teams in government

USWDS Monthly Call - April 2022

Our friends at will join us to talk through their experience migrating to USWDS 3.0.
Apr 21, 2022
DOI Revenue Datalogo

Why We Created a Troubleshooting Guide—The Open Data, Design, and Development team at the U.S. Department of the Interior added a troubleshooting guide to accompany contact information on This is their process. — via DOI Revenue Data

Apr 20, 2022


Celebrate Public Service Recognition Week with the #GovPossible Toolkit— Our first #GovPossible campaign for Public Service Recognition Week (PSRW) last year was a success and now we’re back! From Sunday, May 1 (the start of PSRW) through Friday, May 13, let’s celebrate public servants and the impact they have across federal, state, and local governments. Let’s show them their hard work has not gone unnoticed! — via

Apr 12, 2022


3 Examples of How USAGov Engaged With the Public in 2021—USAGov is the official guide to government services and information for the public. Its outreach team connects people to that information through and USAGov en Español social media, email, and other delivery channels. 2021 was a busy year for the outreach team; here are a few highlights. — via

Apr 12, 2022

Citizen Science

Spotlight Chat on the CDC Open Epidemic Forecasting Community

A discussion with members of the CDC’s Epidemic Prediction Initiative on best practices and considerations when organizing crowdsourcing initiatives.
Apr 07, 2022
Digital Transformation

Change the Way Digital Work Gets Done

Learn about what a Digital End-to-End Efficiency (DEEE) Framework is and how you can get started digitizing and automating your digital processes.
Mar 31, 2022

Building and Supporting a Diverse Technology Workforce in the Federal Government

Brian Whittaker, acting Chief Innovation Officer at the Federal Deposit Insurance Corporation (FDIC), shares his personal reflections on the importance of a diverse workforce in government and civic tech.
Mar 22, 2022
Transparency, Participation, and Collaboration

Sunshine Week: How GSA Supports Open Government Principles

Sunshine Week (March 13-19, 2022) celebrates the Government in the Sunshine Act, which promotes greater transparency in government activities. Our mission at GSA is to deliver effective and efficient government services for the American people. To do so, we have to be transparent and accessible—by opening meetings to the public, ensuring that federal buildings and facilities are fully accessible to all people, and making information on documents or pages (web pages, PDFs, newsletters, etc.) open and accessible. Learn about some of our initiatives that best display these principles.
Mar 17, 2022
New Release

USWDS Monthly Call - March 2022

During this event, the USWDS core team will preview what to expect in the new USWDS 3.0.
Mar 17, 2022

10 Hiring Tips for Attracting Underrepresented Digital Services Talent to Serve

As we focus on Diversity, Equity, Inclusion, and Accessibility (DEIA) as a priority across the federal government, what are some ideas we can keep in mind as we build our digital teams?
Mar 16, 2022

Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies. — via

Mar 15, 2022

Celebrating Black History at TTS: Reflections on the Challenges of the Past and Present

Technology Transformation Services (TTS) has a vision for a government that is trusted, modern, and provides services for all. During Black History Month, two of our affinity groups took the opportunity to balance celebration with reflection on the challenges of the past and present.
Mar 14, 2022

Lessons from the 2021 Federal Plain Language Report Card

During the and Plain Language Community event, Results of the 2021 Federal Report Card, speaker David Lipscomb gave examples of web content that received both high and low scores in the 2021 Plain Language Report Card. Here’s what we learned.
Mar 11, 2022
General Services Administrationlogo

GSA Highlights Progress on Citizen-Facing Digital Services, Cybersecurity in First Year of American Rescue Plan—Ahead of the first anniversary of the signing of the American Rescue Plan, legislation which has been the key driver of a strong economic recovery, provided the tools needed to fight the pandemic, and made long-term investments to revitalize the local economy in communities around the country, the U.S. General Services Administration (GSA) highlighted some of the key ways these investments are driving progress on technology modernization and making digital services simpler and more secure across government. — via General Services Administration

Mar 10, 2022

Plain Language

Plain Language + Compassion Help People in Crisis

Meet the content strategists who worked to transform to connect people in crisis with the help that they need.
Mar 09, 2022

From Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech

Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.
Mar 07, 2022
Multilingual & Web Content

Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content

Tips to help you improve access to your non-English digital content.
Feb 24, 2022
General Services Administrationlogo

Wireless Mobility Solutions Training: Bringing the Experts to You—Stay connected with the Office of Information Technology Category (ITC) Wireless Mobility Solutions training! Our latest blog unpacks training options and explains how ITC stands ready to provide your agency with the devices, plans, and security you need. Also, register for the March 16 virtual event, Securing Next-Generation Hybrid Work Environments, that will feature GSA expert discussions on Zero-Trust, cloud computing, and the use of emerging technology in today’s hybrid workplace. — via General Services Administration

Feb 23, 2022

Search.govlogo 2021 Year In Review—This report explores the top needs of 2021, expressed in the public’s own words. In addition to topics common every year, this year for the first time we explored the topic of infrastructure, and took a look at public searching behaviors. For each of the 18 topics, this report provides the top 25 searches in that topic, trend data since 2019, and the top websites serving the public in that area. — via

Feb 22, 2022

Moving Toward a USWDS API

USWDS Monthly Call - February 2022

In this event, we will explore possibilities for a component API for the U.S. Web Design System.
Feb 17, 2022