News and Updates
Innovative work, news, and ideas from people and teams in government
#GovLove 2023
We’re spreading the #GovLove with Performance.gov the week of February 13th to celebrate public servants like you! Prepare your hearts to be warmed. — via Performance.gov

How to manage a federal website
9 web resolutions to jump-start 2023
Bringing design in-house
Continuously improve your website by using customer feedback and web analytics: An IRS case study
Revisiting who uses ONRR.gov: refining personas
We’ve conducted several studies where we’ve noticed gaps in our onrr.gov personas, so we decided to revisit them. — via DOI Revenue Data

USWDS Monthly Call - January 2023
Consumer Financial Protection Bureau (CFPB) Equity-Centered Design Guidelines
This guide contains initial steps for designers, researchers, and developers at the CFPB to help give the communities we design greater power and authority in the design and research process. — via CFPB

USWDS Monthly Call - December 2022
To Build Trust, Aim for Easy
Nearly 68 Million People Spoke a Language Other Than English at Home in 2019
18F Checks in With Jerome Lee and the eAPD Project
18F partnered with the Centers for Medicare and Medicaid Services (CMS) from December 2017 to June 2020 on the development of a product called eAPD — a user-friendly, modern product to streamline the creation, submission, review, and approval of the Advance Planning Documents that states use to request IT grant funding from CMS. We caught up with Jerome Lee of CMS, the product owner of eAPD. — via 18F

Making Impact at Scale: Software Engineering in the Federal Government
Accessibility Testing for onrr.gov
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via DOI Revenue Data

Inclusive Design Patterns Research Report
The U.S. Web Design System (USWDS) is excited to provide a new library of guidance and examples focused on key digital interactions — what we call design patterns — that foster effective, inclusive, and equitable digital experiences. This online report has four pages; Summary, Findings, What’s Next, and Get Involved. It also links to the new patterns section, where you can learn how to help your users complete a complex form, identify and select a preferred language, or create a user profile. — via U.S. Web Design System

Implementing Equitable Data To Ensure Government Works for the Public
Sunsetting Go.USA.gov: Final User Statistics
The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service. — via USA.gov
