News and Updates
Innovating Across Highly-Regulated Industries and the Federal Government
Deep Fakes and Social Media: A Q&A With Alex Cohen
Accessible Digital Content: Tips and Tricks
Accessibility: Usability for Every Ability—Accessibility enables full participation, and everyone who works on government websites has a role to play in making federal resources accessible and inclusive. — via U.S. Web Design System
3 Things You Should Know About the Federal RPA Use Case Inventory
How To Navigate Challenges to Successfully A/B Test Your Emails
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
USWDS & Accessibility: Creating More Inclusive Federal Websites
Positioning Yourself as a Plain Language Editor
Deep Fakes and Social Media
Challenge and Prize Spotlight Chat with National Institute of Standards and Technology (NIST)
The Federal Web in the Year of Covid-19
USWDS Monthly Call - April 2021
How Testing Your Documents Can Improve Plain Language Compliance
Using Chatbots To Improve Customer Experience
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively. — via 18F
Search.gov Year in Review—Search.gov recently released their annual report that looked at federal search traffic during 2020. Between the COVID-19 pandemic, social unrest, and environmental emergencies, 2020 was truly an extraordinary year. The COVID-19 pandemic changed search patterns and volume significantly. Some topics saw as high as a 500% increase in volume, while others dropped 90%. Forms, usually one of the top needs, saw a steady level of demand but still dropped to 5th place in 2020 due to other emergent needs. — via Search.gov
How to Present Like a Pro—When you are presenting on streaming video, you are essentially doing the same thing as a television news anchor. Try these common methods that television presenters use daily to improve your presentation skills in the “zoom” era. — via Digital.gov
