News and Updates

Innovative work, news, and ideas from people and teams in government

Get to know’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements. — via logo

Jul 25, 2023

Join us as we learn about our Inclusion Bot and how it helps to create an inclusive culture in the workplace.
Watch Video

Hosted by and the Communicators Community of Practice


How a Small Team Modernized a Federal Website to Improve CX

The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement. — via logo

Jul 11, 2023

GSA debuts new search tool to support Native governments and businesses

The U.S. General Services Administration (GSA) debuted a new search tool that enables buyers to search for Native business categories in GSA Advantage!, GSA eBuy, and GSA eLibrary for commercial products and services. Tribal governments are limited in their ability to generate traditional government revenues because of their unique federal status, and the income from Tribal businesses is an important source of development for these communities. This new feature will help Native businesses be visible in a diverse range of channels where they can sell products and services. — via General Services Administration

General Services Administration logo

Jul 05, 2023

Developing and evaluating content for manual accessibility and user experience (UX) tests
Watch Video

Hosted by and the U.S. Web Design System

User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

Hosted by and the User Experience Community of Practice


The four operating levels of 18F projects

At 18F, we partner with government agencies to help them deliver new or modernized digital services and help set them up for success after we conclude the project. To support these outcomes, we set up our work to track on four levels: Project management, Product development, Post-18F sustainability and Learning to the broader government community. — via 18F

18F logo

Jun 13, 2023

Making the big move - Special report: Search in support of federal web modernization

For the past several years has reported each year on the top public needs based on the search terms they used.

This special report will take a different approach. It still offers a high level view of the public experience of seeking services and information from the government. But it also tells the story of change, and how these changes affect search and findability.

— via logo

Jun 05, 2023

Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.

Hosted by and the Multilingual Community of Practice and Communicators Community of Practice

Join us as we observe Global Accessibility Awareness Day and talk about the real-world experience of blind users on the web.
Watch Video

Hosted by and the U.S. Web Design System


Why supports multiple languages

According to a 2019 U.S. Census Bureau survey, nearly 68 million people in the U.S. speak a language other than English at home. To help make the voting process accessible to everyone who is eligible, works with state election offices, federal agencies, and non-partisan organizations to create a national source of accurate voting information and clear registration instructions in multiple languages. — via logo

May 16, 2023