SUCCESS STORY: The U.S. Web Design System 2.0 from GSA
Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public. — via Code.gov
User experience involves every interaction a user has with an agency.
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Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public. — via Code.gov
Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve. — via 18F
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via Office of Natural Resources Revenue
An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test. — via 18F
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An official website of the U.S. General Services Administration