John Sullivan

Director of the Government-wide IT Accessibility Program at GSA.

Collaborating for Better Design, Technology, and User Experience

This post was also published on the GSA blog. In February 2018, the White House released its implementation plan to modernize IT infrastructure across the federal government. As a result, several initiatives are underway to achieve this goal. Paying specific attention to mobile friendliness, customer experience, and innovation, the federal government is changing how we approach design, development and user experience. GSA’s Office of Government-wide Policy (OGP) is working to align with these initiatives, and improve collaboration to promote a unified message about IT design and accessibility.

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