Bridget Roddy

UX Exponential: State Department Turning Bad User Experiences into Good

How many times a day do you have a bad user experience? Did you have one: Riding the metro to work this morning this morning? Waiting for your email to open? Watching a way-too-long training video? Trying to find your way around a new-to-you building? How many times have you thought, “there has to be a better way to do this!” If you’re like us, you think that all the time.

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