Photo:Katherine Spivey

Katherine Spivey

GSA | Washington D.C.

Katherine Spivey is the General Services Administration (GSA)’s Plain Language Launcher and co-chair of the Plain Language Action and Information Network (PLAIN).

News and Events

2 posts


The Average American Reader Needs You to Write (Even More) Clearly

Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.
May 13, 2020

The Intersection Between Plain Language and 508 Compliance

We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.
Apr 15, 2020
Plain Language

Readability Audits of Government Websites with Katherine Spivey

In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.
Mar 11, 2020

SocialGov Winter Meeting

Join us for talks by colleagues from NIST, IRS, USPTO,, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.
Jan 14, 2020

Plain Language Summit 2018

The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!
Jul 20, 2018

January PLAIN Monthly Meeting

Monthly meeting of the Plain Language Community of Practice.
Jan 10, 2018

An Around the World Recap PLAIN Monthly Meeting

In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.
Oct 11, 2017

How to Tell Your Agency’s Story—Plainly

You’ve got the right words, the active verbs, the carefully chosen adjectives and adverbs. You’ve got the facts. You’ve got the talking points. All you have to do is put it together, right? Wait. What you want to tell people is not necessarily what they need to know. I know it’s hard to organize material
Apr 16, 2014

Plain Language Ninja

A few days ago a coworker asked me to look at a paragraph. He said it was on the top customer service priorities in our division. So I scooted my chair over and looked at it. Then I looked at him and asked, “But what
Sep 26, 2013