Karla Blaine

Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet.

Many content managers in the digital world understand the irrepressible desire to improve, fix, edit, add, and move things around. Indeed, it’s our job to nurture this ongoing process to create, update, test, update again. And, repeat! But, what about those sites or pages that seem to never crawl up to the ‘high-priority’ list and