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Jacob Parcell


Latest Content by Jacob Parcell

Mobile devices are moving closer to the center of the social universe, according to this Sproutsocial article. Platforms like Instagram, Pinterest and Twitter are overwhelmingly used on the go. Comscore predicts that there will be increasing monetization via social in the coming years. In the banking industry, where data shows many people have stopped going to

Jun 24, 2014

Smaller doesn’t mean more popular when it comes to smartphone screen size. According to mobile analyst Canalys, shipments for phones with screens larger than 5″ represented a third of total shipments worldwide in Q1 this year. Devices with a screen size larger than 5″ are more popularly known as “phablets” (not quite tablets, not quite phones). Government agencies

May 20, 2014

While it does provide challenges, anytime, anywhere digital government provides numerous opportunities for contact centers to do business more effectively. According to this study by Compare Business Products, one of the most important impacts for contact centers is that smartphone users can now connect with contact centers via voice calls, SMS messages, Internet pages, social

Apr 22, 2014

EPA Mobile Projects Update

Earth Day is next week, so today instead of featuring one mobile product like we do every Thursday, we’re highlighting how the U.S. Environmental Protection Agency is tackling mobile to help empower citizen environmental decisions. Currently, you can

Apr 17, 2014

Tell Us Your Internet of Things Challenges

The Internet of Things, a concept approaching reality, is best described as objects (think appliance, trees, etc.) in the world equipped with identifying devices or machine-readable identifiers that make them connected to the Web. This handy infographic charts the history and development of the idea and perhaps this washing machine could be a roadmap to

Apr 08, 2014

159.8 million people in the U.S. over the age of 13 owned smartphones during the three months ending in January, up 7 percent since October, according to ComScore. That is a 66.8 percent mobile market penetration, meaning two thirds of people in the country

Apr 01, 2014

Building quality mobile products is the greatest challenge for succeeding in the mobile space according to an infographic by SmartBear. One key to developing quality mobile products is testing, as “nearly 50% of consumers will delete an app if they encounter just a single bug.” As a result the following processes are used to ensure

Mar 25, 2014

Mobile devices are uploading data faster and mobile users are starting to expect better performance, according to Citrix. Fifty percent of web pages are taking 37.5% less time to load on a mobile device than they did just a year ago according the Citrix Mobile Analytics Report. This infographic from the study shows the percentage of users

Mar 18, 2014

Global mobile data traffic almost doubled in 2013 according to Cisco’s recent Traffic Forecast Update. There are a number of other mobile data traffic trends in the report, but here are five trends we wanted to highlight today: Global mobile data traffic grew 81 percent in 2013. Global mobile data traffic reached 1.5 exabytes per

Mar 04, 2014

Mobile Gov User Experience Resources and Design Tools

In September 2013, the Mobile Gov Community of Practice released user experience guidelines and recommendations for federal agencies to use in order to create good mobile user experiences. This article highlights private sector and government resources and tools to assist agencies in implementing those user experience guidelines. Mobile User Experience Resources and Tools From the

Jan 20, 2014

Your Art App Now on Android

Earlier this year the National Gallery of Art released their “Your Art” app on iOS and now they have released an Android version. The Your Art app allows users to explore more than 130 works by artists including Leonardo da Vinci, Rembrandt van Rijn, Johannes Vermeer, and others. Along

Dec 26, 2013