Jacob Parcell

There are over 200 native applications in the federal government with various download numbers. Are the ones with the most downloads the most successful?

IRS2Go, offered for Amazon, Android and iOS, is one of the oldest and arguably most popular government apps.

We have received an amazing response to the U.S. Digital Registry, our new API-generating repository for official third-party sites, social media platforms and mobile apps in the United States federal government.

Agencies have used an open data competition approach in their quest to provide anytime, anywhere government. For example, in 2011, the Environmental Protection Agency (EPA) conducted the Apps for the Environment challenge and has a hub for apps created using EPA data. Here’s an update on challenges hosted by other agencies: The National Institute of Standards

NASA recently announced the winners of a smartwatch app interface competition. A Canadian duo won the design competition, and NASA’s plan is to build the app with 2016 funding to have it available for astronauts to use when they are aboard the International Space Station. This is the first government smartwatch app development we’ve talked about

Someone has a problem they are trying to solve. They pull out their mobile device and find a solution. They move onto something else. That’s a mobile moment. Organizations are living and dying by their mobile moments, and a few government agencies are winning theirs. We’ve written before how the Transportation Security Administration is winning

During a recent DigitalGov University webinar, Jeremy Vanderlan, Technical Deputy for AIDS.gov, explained how even fractions of a second can have a negative impact on a user’s impression of your website.

The National Institute of Standards and Technology (NIST) wants YOU to help them build native apps. NIST launched the Reference Data Challenge to improve the way the agency shares scientific reference data. They want third party developers from around the country to build native apps that aggregate and improve the usability of free NIST datasets and resources.

Government agencies need to make sure their mobile websites and native apps don’t become one of the estimated billions of applications that end up in the app graveyard. The need for digital products to work better is not new in the federal government. Resources like the Digital Playbook and Public Participation Playbook have had impact

Federal agencies do not get a free pass on accessibility for mobile—as we stated earlier this month, Section 508 of the Rehabilitation Act applies to ALL information and communication technology (ICT). Luckily, there are a number of organizations working on guidelines and practices to help the private and public sectors create accessible mobile websites and

The rise in mobile device usage has created a rise in expectations: the public wants new and innovative interactions with all organizations, including government. Incorporating social media in mobile websites and native apps is one way federal agencies have increased public interaction. Six agencies have leveraged native app functionality for crowdsourcing purposes. The National Oceanic

Mobile-friendliness is a must for government. But mobilizing the whole digital enchilada takes time due to various challenges, as experiences from the Department of Education and National Park Service have illustrated.

The DigitalGov platform helps federal agencies meet 21st century digital expectations, and we’ve planned our second DigitalGov Summit with this mission and your needs in mind.

“The customer is king.” “The customer is always right.” Regardless of your feelings on these age-old customer service adages, the fact remains: we’re all serving someone. No matter what corner of the federal digital space you occupy, you are connecting with people, and the outcome of those connections matters. To recognize the importance of these

ComScore reported last week that smartphones now make up a whopping 75% of the mobile market. That’s up from 65% just one year ago. This means three-quarters of Americans over the age of 13 now have smartphones, and they are accessing government services with them more and more. This is an undeniable fact because earlier this

Data and code are the foundation, building blocks, and cornerstone of government digital services. They are the keys that open the door to a better digital government future and are fundamental in making government more open.

Mobile user habits are a moving target, and designers have to adjust accordingly. Review these top 5 trends in app design for 2015.