Accessibility

How the U.S. Customs and Border Protection Uses the U.S. Web Design Standards

As mentioned in our recent Q&A with the team at NASA, the U.S. Web Design Standards team is sitting down with various agencies that are using the Standards. In this second post in our series, we met with the team at the U.S. Customs and Border Protection and learned how they used the Standards to

Julia Elman

Apr 12, 2017

NASA’s Journey With the U.S. Web Design Standards

The U.S. Web Design Standards were created by the government, for the government. They’re currently implemented on hundreds of government sites, with an audience of more than 26 million monthly users.

Julia Elman

Mar 24, 2017

New ITIF Report Inspires a Closer Look at Website Performance and Security—Here Is Where to Begin

The Information Technology & Innovation Foundation (ITIF) recently published a report, Benchmarking U.S. Government Websites, that looks at the performance, security, and accessibility of the top 297 government websites.

Digital.gov Team

Mar 24, 2017

Mythbuster’s Guide to Accessibility: What We’ve Learned About 508 Compliance That All Technologists Can Use

Too often, we’ve seen others neglect accessibility because of some common misconceptions that make things difficult. In this post, we’ll debunk these myths, so you can easily create universally accessible content.

Nick Heiner

Mar 22, 2017

U.S. Web Design Standards Releases Version 1.0

The U.S. Web Design Standards are a library of design guidelines and code to help government developers quickly create trustworthy, accessible, and consistent digital government services. Last month, we announced the 1.0 release of the Standards, a milestone that signals the Standards are a stable, trustworthy resource for government designers and developers. By using the

18F Team

Mar 13, 2017

DigitalGov Year in Review: Our Top Blogs, Resources, and Writers for 2016

DigitalGov had a pretty great year in 2016, and that was largely due to a bevy of talented and dedicated writers from over 50 agencies and departments across all 3 branches of the federal government (Thank you!!!). Below, we’ll review some program highlights from the last year, including our top-viewed articles and resources, and tell you how you, too, can contribute to DigitalGov in 2017.

Toni Bonitto

Feb 03, 2017

DigitalGov University in Review: 2016 Training Trends

Thanks to your participation, DigitalGov University (DGU), the events platform for DigitalGov, hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.

Janelle Thalls

Jan 11, 2017

Writing for the Web Is Easy. Writing for Users Is Not.

We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The

Chris Goranson

Emileigh Barnes

Phoebe Espiritu

Nov 07, 2016

Webinar Recap: Snaps and Stripes—Sharing Public Service Stories with Snapchat

Snapchat has quickly become an incredibly effective digital storytelling medium, and content creators across multiple government agencies have adopted it as an important part of their programs.

Lisa Bari

Sep 27, 2016

How Do You Redesign a ‘Dinosaur’? Redesigning an Intranet Site: the Beginning Stages

Many content managers in the digital world understand the irrepressible desire to improve, fix, edit, add, and move things around. Indeed, it’s our job to nurture this ongoing process to create, update, test, update again. And, repeat! But, what about those sites or pages that seem to never crawl up to the ‘high-priority’ list and

Karla Blaine

Sep 19, 2016

Our goal for a more veteran-centered and innovative VA is shared. Our approach to innovation is collaborative. Our approach to innovation is driven by listening, understanding and responding to the experiences and stories of the Veterans we serve. We were huddled on squeaky chairs in the social room of a transitional housing facility in Los

VA Center for Innovation

Sep 08, 2016

Celebrating the 18th Anniversary of the Section 508 Rehabilitation Act

August 8, 2016, marks the 18th anniversary of the amendment to the Section 508 Rehabilitation Act of 1973, which covers access to information technology in the federal sector. To recognize the importance of IT accessibility, we wanted to highlight some agency initiatives to improve accessibility across the federal landscape. As amended, the Act requires: …access

Alycia Piazza

Aug 15, 2016

Welcome to the New DHS.gov

Today, I am happy to announce the newly optimized DHS.gov website. Over the past year, DHS has worked behind the scenes to update and modernize our flagship website, making it faster and easier to use. Some of the specific differences you’ll see are: Compatibility for both desktop computers and mobile devices (phones and tablets) Cleaner,

J. Todd Breasseale

Jun 09, 2016

Our CX Recipe for Success: Complete with Ingredient List and Substitutions!

If you were to spend any time with me in the kitchen, you would often find me searching out substitutions for ingredients that I don’t have on hand or have to drive 100 miles to find. I don’t want to abandon the recipe, so I substitute instead. I find that in the world of internal

Tanya McIlravy

May 31, 2016

Accessible Workplace Technology: Signed, Sealed, Delivered

Last week, I had a brush with a bona fide music legend — the great Stevie Wonder. Was I starstruck? Of course. I’ve long admired his musical accomplishments and advocacy for people with disabilities. His appearance at the Grammy Awards in February highlighted once again the need to improve accessible technology, particularly in the workplace.

Chris Lu

May 10, 2016

The Content Corner: Branches—Stick to the Vine

A branch that does not stick to its source of nutrition will wither away and die. Just ask anyone who has received a bouquet of beautiful flowers about how long they really last. In the same way, as communicators we must stay connected to our audience, or we risk the chance of fading away into

Kyle S. Richardson

Apr 18, 2016

The USAGov Bilingual Style Guide Is Now Online!

About a year and a half ago, the Federal Citizen Information Center—today called USAGov—embarked on a very ambitious task: integrating our content operations. We blurred lines that defined silos and adopted a bilingual content approach to offer a more consistent experience, regardless of language preference or point of access to our information. See more about

Laura Godfrey

Apr 14, 2016

USAGov’s Step-by-Step Guide to Making Snapchat Stories As Accessible As Possible

One of the biggest things we take into account whenever we consider launching on a new social platform is how we can make the information we share through that tool as accessible as possible. In its current form, Snapchat isn’t a highly accessible platform. This isn’t a problem that’s unique to Snapchat. Many emerging technologies

Jessica Milcetich

Mar 29, 2016

A 2016 Look Ahead: What’s on the Horizon for Digital Government?

With January, and the tearing off of the old calendar, comes the annual taking stock of where we’ve been in the last year and where we can go in the year ahead. So for this month’s editorial theme, we’re taking a closer look at what we think 2016 will bring for digital government—from mobile and

Andrea Sigritz

Jan 12, 2016

DigitalGov’s 2015 Year in Review

As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. DigitalGov was also

Andrea Sigritz

Dec 31, 2015

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