Photo:Julia Elman

Julia Elman

GSA | Durham, NC

Julia Elman is the UX Lead for She leads design and development teams, and coaches people to help them reach their full potential and create amazing things. She is passionate about the streamlining process, and is an advocate for open-source development and user-centered design. She is based in Durham, NC.

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Security is Everyone’s Responsibility: Delivering Secure, Usable Login for Government

How incorporated human centered design and continuous discovery into their product development process to improve the user experience.
Mar 02, 2021

How the U.S. Customs and Border Protection Uses the U.S. Web Design Standards

As mentioned in our recent Q&A with the team at NASA, the U.S. Web Design Standards team is sitting down with various agencies that are using the Standards. In this second post in our series, we met with the team at the U.S. Customs and Border Protection and learned how they used the Standards to
Apr 12, 2017

NASA’s Journey With the U.S. Web Design Standards

The U.S. Web Design Standards were created by the government, for the government. They’re currently implemented on hundreds of government sites, with an audience of more than 26 million monthly users. They’ve also been recommended by the Office of Management and Budget (OMB) for all government agencies to ensure a consistent look and feel of
Mar 24, 2017

Taking the Pulse of the Federal Government’s Web Presence

The U.S. federal government is launching a new project to monitor how it’s doing at best practices on the Web. A sort of health monitor for the U.S. government’s websites, it’s called Pulse and you can find it at Pulse is a lightweight dashboard that uses the official .gov domain list
Jun 03, 2015