2018
Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
The Ethics Working Group in GSA’s Technology Transformation Service hosts a presentation about data trusts; a legal structure designed to manage data, code, and other digital assets.
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2018
Join the Video Production Pros Community for our first meeting, to share inspiration, to discuss the future of the community and how you can get involved.
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2018
The March meeting of the Plain Language Community of Practice will focus what makes an infographic easy to understand
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2018
This quarterly meeting brings together federal employees from a range of agencies to discuss trends, success stories and lessons learned in the use of crowdsourcing competitions.
2018
This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.
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2018
This in-person meeting of the Plain Language Community of Practice will focus on volunteers.
2018
Virtual open office hours to answer your questions about the U.S. Digital Registry.
2018
Join the CX Community for their first meeting of 2018 where CRM in government will be discussed.
2018
In our next monthly users call, the U.S. Web Design Standards core team will share what they’re working on in 2018.
2018
Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.
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2018
2018
Virtual open office hours to answer your questions about the U.S. Digital Registry
2018
This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.
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2018
First monthly inter-agency form for the Emerging Citizen Technology program.
2017
Come learn how to create a simple, compliant government website, using Federalist, GitHub and the U.S. Web Design Standards.
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2017
This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media
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2017
In this online event, we’ll discuss how to use tools that are designed to import data and visualize it without report exports.
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2017
In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.
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2017
Journey Mapping the Customer Experience: A USA.gov Case Study
Journey maps are a visual representation of a customer’s end to end journey with your product or service. They are a powerful tool for exploring key interactions and experiences with your organization, programs, and/or services. Journey maps describe a customer’s entire journey, even the parts that occur before and after contact with your organization. They
