Guides
Go beyond the basics with these expert-level how-to guides. Think of these guides as digital textbooks that provide comprehensive information and tactics for building excellent digital experiences.
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Human-centered design guide series
A series of guides to help you understand and practice human-centered design.
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Plain language guide series
A series of guides to help you understand and practice writing, designing, and testing plain language.
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User research and collaboration guide series
A series of guides to help you conduct research, make good design decisions, and collaborate well.
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Eight principles of mobile-friendliness
Eight principles of mobile-friendliness to help you improve your sites.
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Accessibility for teams
A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow
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A guide to the Paperwork Reduction Act
The Paperwork Reduction Act (PRA) is a law governing how federal agencies collect information from the public.
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U.S. Public Participation Playbook
A resource for government managers to effectively evaluate and build better services through public participation
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Understanding Robotic Process Automation (RPA)
Configure bots to execute repetitive tasks and save users from performing mundane tasks repeatedly for the same process.
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Web Analytics Playbook
This guide provides actionable strategies for effectively using web analytics to improve federal websites and digital services.
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Understanding the Digital Analytics Program
The Digital Analytics Program (DAP) offers advanced, easy web analytics for federal agencies.
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Optimizing site search with SearchGov
SearchGov is a configurable search engine built by the government, for the government, with the government.
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Understanding the Site Scanning Program
This program is available to automatically generate data about the health and best practices of federal websites.
