Social Sharing Buttons: Location, Location, Location
DigitalGov has seen posts from members of the community who land on opposite sides regarding social sharing buttons. There are those who find social sharing buttons useful (When Sharing Buttons
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Multiple Languages, Single Platforms: the World Digital Library
Multilingual does not always mean multiple accounts or websites. Increasingly, multilingual content is delivered in an integrated way, with two (or more!) languages delivered on the same website, app, or social media platform. The World Digital Library (WDL) is one example of how multiple languages can be incorporated on single platforms. The WDL is a
Why Your Social Traffic Looks Low in Analytics Tools
Part of my job as an analyst on the Digital Analytics Program (DAP) team is to help agency users try to make sense of digital analytics data by using web analytics tools. I
The Content Corner: Should You Be Podcasting?
Along a somewhat personal journey (that you have chosen to join) to better define the term content, I’ve stumbled upon the puzzle of podcasts.
Sharing Social Media Strategies: The National Strategy for Trusted Identities in Cyberspace Program Office
Creating a tweet, posting a photo, or updating a status may take mere seconds. However, a well-thought-out social media strategy is needed for long-term success. In fact, the recently released U.S. Public Participation Playbook mentions strategy in its very first play: clearly define and communicate your objectives. Knowing what you hope to accomplish and how
The Content Corner: Making Those Connections
A (possibly infamous) blog post from last Friday and the discussion/debate that followed reminded me of several important points that we all may lose
On the Spot: Must-Have IFTTT Recipes for Government
Ever since we announced IFTTT was available for federal use, dozens of ideas have been shared for how program managers can use the tool to increase their productivity. I asked some API enthusiasts in the SocialGov community which of their
Improving How Social Media Informs Leadership and Public Initiatives
Like private sector organizations, U.S. public sector organizations have experienced shifts in how they use both the Internet and social media to interact with the public. The mid-1990s onwards saw an increase in the number of websites helping individual members of the public learn more about various public sector organizations and initiatives directly from
Busting Myths and Building Partnerships: National Drug Facts Week
Myth-busting isn’t just for television. And through a multi-faceted, tech-savvy campaign based on strategic partnerships, one federal office has found a winning strategy for combating misinformation. National Drug Facts Week (NDFW) is a health awareness week for teenagers, with the goal of debunking
Hear My Tweet: National Museum of American History’s #HearHistory Tweetup
DC was the Silicon Valley of the 1880’s. And Alexander Graham Bell? He was more than just a telephone man. His Volta Laboratory was the premier 19th century innovation center. The work of Bell and his contemporaries is the
8 New Federal-Friendly Apps and Services
Tackling technology tasks just got easier. Recently, federal agencies negotiated eight new Terms of Service (TOS) Agreements for free apps and services. DigitalGov has an extensive list of federal-friendly TOS agreements for free products, and the list is updated as new TOS agreements are created. Cyfe Cyfe, a business dashboard app, helps users monitor diverse data
IFTTT Combines Social Media, Mobile and Internet of Things for Government
The newest addition to the federal government’s social media utility belt may also be one of its most powerful, as IFTTT (as in “If This Then That”) combines 166 channels like Twitter, Android and iOS Location and RSS into “recipes” that can integrate government social media, data, location-based services
Getting to Yes: Working with Vendors to Secure Terms of Service and Federal Friendly Pricing
The federal government is one of the largest consumers of products and services in the United States. Yet, many agencies face tight budgets and firm guidelines that restrict the parameters under which agencies can use a product or service to complete projects.
U.S. Public Participation Playbook Open for Coders and Designers on GitHub
We released the United States Public Participation Playbook this week, a new open resource agencies can use to evaluate and build better programs that give a voice to the people they serve—and the response was fantastic. Public servants and citizens around the world have shared it, and already are contributing new ideas that build from
Social Video: Making Sense of the Facebook and YouTube Platforms
Around the time that Tim Fullerton of the Department of Interior delivered his webcast to DigitalGov audiences about publishing video content to Facebook, we at the Broadcasting Board of Governors were comparing the differences in user behavior on the Facebook and YouTube video platforms
6 Digital Media Trends for 2015: You Can Make Them Accessible!
Resolutions and predictions abound this time of year. If you’ve already lost the fight to finally give up sardine ice cream, you can always resolve to maintain or improve your digital media accessibility. Some people say that accessibility and Section 508 compliance squashes
New Inter-Agency Social Media Cyber-Vandalism Toolkit Launched
Federal agencies must prepare social media readiness procedures for cyber-vandalism, effectively recover control during an incident, and respond quickly to the public to maintain confidence in digital services. A new toolkit developed by more than a dozen government managers and representatives from major social media platforms, “Readiness, Recovery Response: Social Media Cyber-Vandalism Toolkit,” will help agencies
New NHTSA App Uses Yelp API
The U.S. Department of Transportation and the National Highway Traffic Safety Administration (NHTSA) recently unveiled a new mobile app to help people who have been drinking get a safe ride home. The ‘SaferRide’ mobile app, gives holiday revelers an easy way to find a ride home when they’ve had too much to drink instead of getting
Training Trends in 2014
In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations of the 21st century citizen customer better. Whew. That’s a mouthful.
