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Guidance on building better digital services in government
Measure and plan your site performance with analytics best practices and tools
284 posts
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
Dr. Bill Brantley covers the application of infonomics as a way to help agencies to measure and use data for organizational innovation and digital transformation.
How one team used journey mapping to improve the customer experience for newly naturalized citizens attempting to travel abroad.
Learn how measuring customer experience helped inform and guide website development at Peace Corps.
ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there.
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
This post was originally published on the USA.gov blog.
Digital.gov
An official website of the U.S. General Services Administration
