Blogs

Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.

In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.
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2020

Transforming How DOJ’s Civil Rights Division Engages With the Public

Transforming How DOJ’s Civil Rights Division Engages With the Public—In order to be more responsive to the public’s changing communication needs and the increased reporting volume, the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports.— via 18F

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Jul 07, 2020
DAP Learning Series

Shifting Your Metrics Mindset

In this session, we’ll discuss the classic suite of “marketing metrics” vs what’s more important to us in government “content-based metrics”.
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2020

Building Trust in a Public Health Crisis

Building Trust in a Public Health Crisis—Lately, the 18F content team has been thinking about how to communicate well in a crisis—providing clear, understandable content is especially important. Content strategy practices that focus on the needs of the user are essential to earning the trust of the public. Here, we will explain how to embody those qualities on the web in user-centered ways.— via 18F

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Jun 23, 2020

Intro to GitHub for Content Creation with Malaika Carpenter

Intro to GitHub for Content Creation with Malaika Carpenter — In this live training, Content Strategy and Design Specialist for GSA’s Technology Transformation Services (TTS), Malaika Carpenter, breaks down how to use GitHub into easy, practical steps and demonstrates ways to use this tool to create, manage and publish website content.— via Digital.gov

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Jun 23, 2020