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Guidance on building better digital services in government
Improve customer experience by turning your website analytics upside down to track the numbers for pages you DON’T want visitors to see.
This guide provides acquisition professionals the steps and resources needed to operationalize the evaluation process developed for the Discovery BPA.
Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
Transition Post 3: Managing Official Email and Social Media Accounts—As part of their federal government transition series, this third post highlights the need to manage official email and social media accounts of senior officials as they enter and exit Federal Service. It is very important for these officials to keep personal materials separate from official accounts or systems. This avoids the laborious and difficult task of reviewing voluminous materials when leaving the agency.— via National Archives and Records Administration
Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
Transition Post 2: Entrance and Exit Checklists for Senior Officials—This post in their federal government transition series highlights the specific resources we have created for senior officials entering and exiting Federal Service. It is critically important these officials are aware of their records management responsibilities. Our Documenting Your Public Service guide includes Model Records and Information Management Entrance and Exit Checklists. These checklists serve as models for records management staff to adapt for use in their own agencies.— via National Archives and Records Administration
Digital Analytics Program releases Web Analytics Playbook —Take a look at these considerations anyone managing a web analytics tool should keep in mind! Strategy, implementation, and action among the plays discussed.— via Digital Analytics Program
Transition Post 1: General Resources from NARA and GSA—During the month of October, GAO will be sharing a series of posts on records management best practices for officials entering and exiting Federal service. Today we’d like to highlight resources made available by GSA for all agencies. They maintain the Presidential Transition Directory to connect the people helping to plan and design the next federal government with information and resources. This Directory also incorporates OMB Memo M-20-24: Implementing the Presidential Transition Act. Our staff worked with GSA to ensure records management guidance has been updated and incorporated into the Transition Directory.— via National Archives and Records Administration
Improvements to the US Web Design System Banner Content and Code —We improved the security banner that’s featured on many government websites and we encourage teams to update to this new security language as soon as possible.— via U.S. Web Design System
Digital.gov
An official website of the U.S. General Services Administration
