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Guidance on building better digital services in government
USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov! — via USA.gov
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
In 2019, USA.gov received nearly half a million calls! Read about how they expanded their use of interactive voice response to better serve citizens and maximize their resources. — via USA.gov
We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.
Employee experience solutions begin with exploring small changes with how we experience work on an everyday cadence.
We’re looking for speakers to share their experiences as UX practitioners in government.
Digital.gov
An official website of the U.S. General Services Administration
