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Guidance on building better digital services in government
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
Implementing a few easy steps for research and search engine optimization can help boost your content and get it in front of the right audience.
This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.
Release Notes: What’s new in USWDS 2.7.0—Read more about these components on our website, but we’re excited to start releasing the first of a number of new design system components planned for 2020! — via U.S. Web Design System
What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.
The General Services Administration's customer experience team has released a federal buying guide to aid agencies with buying CX Services.
The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19. — via The White House
Through the use of an open-source procurement process, we created an experiment others can replicate to encourage Agile thinking.
Digital.gov
An official website of the U.S. General Services Administration
