Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
Intro to GitHub for Content Creation with Malaika Carpenter
Intro to GitHub for Content Creation with Malaika Carpenter — In this live training, Content Strategy and Design Specialist for GSA’s Technology Transformation Services (TTS), Malaika Carpenter, breaks down how to use GitHub into easy, practical steps and demonstrates ways to use this tool to create, manage and publish website content. — via Digital.gov
New Approach to Interactive Voice Response
One powerful tool in the USAGov toolbelt is our interactive voice response (IVR) system in both English and Spanish through the USAGov Contact Center. — via USA.gov
Making .gov More Secure by Default
Making .gov More Secure by Default — The DotGov Program announces its intent to preload the .gov top-level domain in order to protect .gov site visitors. — via DotGov Registry
Build Sites to Address the Entire User Journey
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience
Who’s on Your Digital Dream Team?
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
Tapping Into SEO: How Government Websites Can Improve Content Reach
Implementing a few easy steps for research and search engine optimization can help boost your content and get it in front of the right audience.
Procuring cloud services in government
Promote Continuity to Better Support Customer Journeys
This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.
What’s new in USWDS 2.7.0
Release Notes: What’s new in USWDS 2.7.0—Read more about these components on our website, but we’re excited to start releasing the first of a number of new design system components planned for 2020! — via U.S. Web Design System
Experimenting with SpecialAnnouncement Markup (Updated June 09, 2020)
What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.