Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
Digital Analytics Program releases Web Analytics Playbook
Digital Analytics Program releases Web Analytics Playbook —Take a look at these considerations anyone managing a web analytics tool should keep in mind! Strategy, implementation, and action among the plays discussed. — via Digital Analytics Program
Transition Post 1: General Resources from NARA and GSA
Transition Post 1: General Resources from NARA and GSA—During the month of October, GAO will be sharing a series of posts on records management best practices for officials entering and exiting Federal service. Today we’d like to highlight resources made available by GSA for all agencies. They maintain the Presidential Transition Directory to connect the people helping to plan and design the next federal government with information and resources. This Directory also incorporates OMB Memo M-20-24: Implementing the Presidential Transition Act. Our staff worked with GSA to ensure records management guidance has been updated and incorporated into the Transition Directory. — via National Archives and Records Administration
Analytics Case Study Part 2: Analysis
Improvements to the US Web Design System Banner Content and Code
Improvements to the US Web Design System Banner Content and Code —We improved the security banner that’s featured on many government websites and we encourage teams to update to this new security language as soon as possible. — via U.S. Web Design System
Plain Language Basics: Online Workshop, September 2020
6 Ways Government Innovators Are Building Stronger Public Services
Learn how federal agencies are using AI, data, cloud computing, customer experience, and the TTS tech stack to improve civic resources for all Americans.
FAS Works to Enhance Competition
Have you heard? The Federal Acquisition Service (FAS) is making exciting progress through the Federal Marketplace Strategy towards implementing new authorities and flexibilities that enhance competition in acquisition. — via General Services Administration
Analytics Case Study Part 1: Assessment
2 Lessons Tech Leaders Can Learn From Unprecedented Health Research
Presidential Innovation Fellows believe that representation, communication, and data fuel a strong product launch. Here’s how we put them to work at the National Institutes of Health.
Plain Language Basics: Online Workshop, August 2020
Women In Federal IT & Cyber Conference, Panel Discussion 3: Who’s Next?
Measure Performance to Make Continuous Improvements
This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.