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Fabiola Herrera

U.S. General Services Administration

Latest content by Fabiola Herrera

In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.

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Andres Quinones

Fabiola Herrera

Laura Godfrey

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Latest content by Fabiola Herrera

How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience