Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 3)
A GSA SmartPay product owner shares her experience designing user-centered, accessible content for multiple audiences.
Ryan Johnson
U.S. General Services Administration
Latest content by Ryan Johnson
Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 1)
The GSA SmartPay program, the largest government charge card and commercial payment solutions program in the world, celebrated their 25th anniversary by launching three new websites with a user-centered, agile approach.
A conversation about content audits
Content audits can be tedious. Two content designers discuss why we do them anyway, and how to get started.
Best Practices for Writing for the Accessible Web
Tips for making online information accessible for those with auditory and visual needs.
Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.
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2020
