How to implement 21st Century IDEA
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Requirements for delivering a digital-first public experience —Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.
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An introduction to domain management —A .gov domain instantly conveys credibility and trustworthiness, and proper domain management practices ensure that your website is secure…
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An introduction to typography —Using typography best practices helps users get what they want out of your content.
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An introduction to privacy —Introductory guidance on implementing privacy protections for users of federal websites.
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An introduction to digital governance —Learn why governance is essential to digital experience.
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Search optimization for PDF documents —Understand how to optimize search for PDFs
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Optimizing search during website redesigns —Understand how and why to plan ahead and optimize your new site for search engines
Digital.gov Communities of Practice
Communicators
Improve written and verbal communication to make government more effective.
Contact Center
Explore methods of service delivery that improve customer experience in government contact centers.
Multilingual
Expand and improve digital content in languages other than English.
Plain Language
Promote the use of plain language to provide better service to the public.
Social Media
Improve social media outreach and performance.
User Experience
Create better user-centered products for the public.
Web Analytics
Make better decisions using web analytics and other optimization strategies.
Web Managers
Create a better online experience for the public alongside government web content managers.
