Provide access to government information and services for people with limited English proficiency.

More News and Events on Multilingual

110 posts

Sunsetting Final User Statistics

The digital landscape has changed significantly since we launched the service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service. — via logo

Nov 15, 2022

Putting People at the Center of Digital Government

USAGov and USAGov en Español are working to reimagine the way we provide government information and services to the public. The USAGov team is an example of how GSA’s Technology Transformation Services (TTS) is aligning and living up to the challenges outlined in the President’s Management Agenda. The focus in 2022 has been on centering the work around the people we serve. — via General Services Administration

General Services Administration logo

Oct 31, 2022

Medicare Open Enrollment Period Outreach & Media Materials

Medicare Open Enrollment kicks off this Saturday, October 15 and runs through December 7. Join the Centers for Medicare & Medicaid Services (CMS) on social media to help spread the word! For suggested posts and shareable images, use their partner social media toolkit – available in both English and Spanish. Don’t forget to use the hashtag #MedicareOE to engage with the conversation online.
Oct 14, 2022

Join USAGov en Español for Our Annual Hispanic Heritage Month Twitter Chat

For the last few years during Hispanic Heritage Month, USAGov en Español has partnered with federal agencies in a Twitter chat to let people know about official government information and services in Spanish. If you’re part of a government agency, we invite you to take part in this year’s chat on October 6, 2022 at 1 PM ET. — via logo

Sep 28, 2022

Sunsetting Frequently Asked Questions

Sunsetting Frequently Asked Questions—For more than a dozen years, government employees have used the URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset If you’re a user, these answers to common questions can help you know what to do to prepare for the end of the service. — via logo

May 24, 2022

Creating a New Way for People To Discover Government Benefits

Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies. — via logo

Mar 15, 2022

Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign

Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us. — via logo

Nov 17, 2021

Making It Easier for People to Find Federal Agencies

Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics. — via logo

Jun 08, 2021

When’s the Best Time to Tweet? @USAGovEspanol Experiments with Twitter—A good following on social media is fundamental to USAGov’s goal of getting clear and helpful government information to Spanish speakers around the country. To make sure we’re reaching the right people at the right time with valuable content, our team began to rethink our USAGov en Español Twitter strategy. — via logo

Jul 22, 2020