The USA.gov’s team launched a new analytics dashboard that shows the top pages and topics that are trending on USA.gov and USA.gov/espanol. This gives agencies a better window into the information the public needs most so they can prioritize that information and make it more accessible to their users. — via USA.gov
Multilingual
Resources on Multilingual
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Bilingual Glossaries, Dictionaries, and Style Guides
—Governmentwide resources to make communicating government information to multilingual audiences easier and more consistent. -
Checklist of Requirements for Federal Websites and Digital Services
—The relevant laws, policies, and regulations for federal agencies.
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Dept. of Justice Memo Reaffirming the Mandates of EO 13166
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Improving Access to Services for People with Limited English Proficiency (EO 13166)
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Spanish Language Style Guide and Glossaries: Frequently Mistranslated English Terms
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Spanish Language Style Guide and Glossaries: Grammar
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Spanish Language Style Guide and Glossaries: Information Technology Terms
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Spanish Language Style Guide and Glossaries: Internet Resources
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Spanish Language Style Guide and Glossaries: Spanish Health Care Terms in the United States
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Spanish Language Style Guides and Glossaries
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Top 10 Best Practices for Multilingual Websites
Join a Community of Practice
News and Events on Multilingual
48 posts
Designing for Translation
Simple planning steps to successfully adapt content into multiple languages
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Creating Videos in Languages Other Than English
Join the Multilingual and Video Production Pros Communities of Practice for a talk about a video the CFPB created, for a Spanish speaking audience.
New USAGov Program Aims to Help Agencies Market Within the Federal Government
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
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How to Better Serve Your LEP Audience by Meeting the Federal Requirements
Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.
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Responding to a Disaster: How USAGov Helped Shape the Digital Response in Puerto Rico
This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.
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Connect with your Spanish-language audience on Social Media
This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media
CFPB Serves up Financial Tips to Seniors
The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education &
USDA FoodKeeper App Update Expands Content Offerings
The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to
Steps Towards SEO: Meta Descriptions on MedlinePlus
MedlinePlus is a consumer health website produced by the U.S. National Library of Medicine (NLM), available in both English and Spanish. As part of our Search Engine Optimization (SEO) strategy, we recently added meta descriptions to our health topic pages. A meta description is a short HTML attribute in the head tag that describes the contents of a
Webinar Recap: Social Media + External Affairs = Outreach Success
Summary: How to leverage your resources to reach Spanish-dominant Hispanics online. A recent DigitalGov University (DGU) webinar provided an introduction to the intersection of two teams with different audiences reaching consensus on goals to maximize insight and outreach effectiveness. Social Media Outreach Goals What does social media outreach success look like? Success is when agencies
FEMA’S Syndicated Content: Digital Assists in Moments of Disaster
I recently interviewed Daniel Kuhns, Web Manager at FEMA, about the site widgets and the FEMA app his organization has been developing. The widgets currently available include: FEMA App, Preparedness, Severe Weather, Private Sector, Kids Fire Safety, and Are you a Disaster Survivor. The FEMA App offers
Social Media Data Deep Dive: Turning Findings into Action
GobiernoUSA, just like USA.gov, is part of a unique effort with a large mission—to guide people to the government information and services they seek. We cover a lot of topics in Spanish via our website, social media platforms, email sends, and contact center. One of the communication channels we focus a lot of attention on
GSA launches new AI, Virtual Reality, and Authentication Programs
Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the
The Essentials of an Editorial Calendar
Anyone engaged in content marketing or content production probably owns a robust editorial calendar. A calendar that is quickly updated, helps keep deadlines and is flexible can serve as a helpful blueprint of your content activities for the year. At USAGov we cover a lot of topics and partner with many agencies. Having an editorial
The New Vote.gov: Leaner, Faster and Multi-Lingual
One year ago this week, we launched vote.gov (also known as vote.usa.gov). It’s a concise and simple site with a single mission: direct citizens through the voter registration process as quickly as possible. It was created by a joint team of USA.gov staffers and Presidential Innovation Fellows, all of whom work within the General Services
The Content Corner: Recapping Content Marketing Trends in 2016—How Have We Stacked Up?
Earlier this year, it was predicted that content marketing would become even more important due to its ability to enhance not just visibility, but also increase engagement with customers—who could, in turn, become great promoters of your content. Needless to say, much of our time these days as communicators is spent on developing, distributing, maximizing, and
