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Guidance on building better digital services in government
Good written and verbal communications make the government more effective and trustworthy.
81 posts
Panelists shared their experiences, lessons learned, and best practices for what works in federal government agencies that have robust programs reaching a diverse American public.
Substance Abuse and Mental Health Services Administration (SAMHSA) recognizes the need for governments, states, territories, tribes, crisis centers, and partners to speak with one voice to ensure there is a clear understanding about what 988 is and how it will work. We encourage you to use these communication outreach materials and build upon them with your community coalitions to meet the needs of your specific audiences.
Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics.— via 18F
C-SCRM Acquisition Community of Practice (ACoP) Interact Site—Since the launch of the Cybersecurity Supply Chain Risk Management (C-SCRM) Acquisition Community of Practice (ACoP), GSA and the Cybersecurity and Infrastructure Security Agency (CISA) have been co-leading an effort to broaden the level of awareness and develop agency maturity in the areas of acquisitions, supply chain risk management, and cybersecurity across the federal government for information communication technology and services (ICTS). To increase C-SCRM awareness and adoption government-wide, the C-SCRM ACoP launched an online collaborative space for the federal government’s IT community and industry to share best practices, ideas, guidance, tools, and expertise needed to implement C-SCRM requirements. Working together as a community and sharing information will help us improve our cybersecurity posture across all levels of government.— via General Services Administration
During the Digital.gov and Plain Language Community event, Results of the 2021 Federal Report Card, speaker David Lipscomb gave examples of web content that received both high and low scores in the 2021 Plain Language Report Card. Here’s what we learned.
In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.
A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.
Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.
Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us.— via USA.gov
FAR Updated To Add Revised Section 508 Standards for Information and Communication Technology—On January 18, 2017, the U.S. Access Board issued a final rule (the Revised 508 Standards) that updated accessibility requirements covered by Section 508 for Information and Communication Technology (ICT). Read more about the final FAR rule update and changes effective as of September 10, 2021.— via Section508.gov
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
Digital.gov
An official website of the U.S. General Services Administration
