Communication
News and Events on Communication
4 posts
Bringing Our Human(ity) to Work: 5 Ingredients for a Delightful Town Hall
In this Bringing Our Human(ity) to Work series, we’re going to share what we believe are the best “meeting ingredients” for a variety of meeting experiences: large groups, teams, and small groups.
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Short Case Study: A/B Testing for Data-Driven Design
See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.
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The Average American Reader Needs You to Write (Even More) Clearly
Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.
Design and Conflict: Do You Know Your Conflict Style?
Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.
How Federal Leaders Can Build the Will, Skill, and Velocity Needed for Digital Transformation
Learning—and practicing—five imperatives of network leadership can help agencies improve their odds for successful digital transformation. Many organizations are undergoing digital transformation because the organizations see that it is necessary for long-term survival. However, digitally reinventing the organization is “one of the hardest journeys to make.” According to industry experts, two-thirds of organizations will fail
Improving Stakeholder Collaboration Can Improve Software Development Performance
It’s important for software development organizations to make it as easy as possible to enable improved stakeholder behavior. Development stakeholders can include business development representatives, product managers, and senior project managers, and they are typically carrying the weight of the organization’s mission. They are concerned about the organization’s goals, and are usually focused on ensuring
