Research
Resources on Research
18F Research Guidelines —Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
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Addressing Barriers to User-Centered Design —An overview of the most common barriers and how federal agencies might address them.
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Managing Research Projects Remotely —Best practices for distributed teams.
The basics of human-centered design in government —How the Lab at OPM drives innovation through design education
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Stakeholder and User Interview Checklist —Stakeholder and User Interview Checklist
Usability Testing with Steve Krug —Get started making usability fixes to your website or product.
Guide to the Paperwork Reduction Act —A plain language guide which answers the most common questions to the PRA
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Tips for capturing the best data from user interviews —How to ensure the most useful information makes its way back to your team for further analysis
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18F Methods —A collection of tools that describe how teams can put human-centered design into practice.
News and Events on Research
22 posts
Call for Participation: 2022 Government UX Summit
Involving End Users at All Stages To Create Actionable Science Products for Complex, Real-World Issues
What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community. — via U.S. Web Design System
Security is Everyone’s Responsibility: Delivering Secure, Usable Login for Government
A Dashboard for Privacy Offices—Through work funded by 10x, a team from 18F investigated how technology can help busy privacy offices manage your PII, and make their work more accessible and understandable for the public. — via 18F
USWDS Monthly Call - November 2020
2 Lessons Tech Leaders Can Learn From Unprecedented Health Research
Making Remote Work Work for Journey Mapping
Federal Crowdsourcing Webinar Series, Episode 9: A Match Made in History
