Research
Resources on Research
18F Research Guidelines —Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
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Addressing Barriers to User-Centered Design —An overview of the most common barriers and how federal agencies might address them.
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Managing Research Projects Remotely —Best practices for distributed teams.
The basics of human-centered design in government —How the Lab at OPM drives innovation through design education
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Stakeholder and User Interview Checklist —Stakeholder and User Interview Checklist
Usability Testing with Steve Krug —Get started making usability fixes to your website or product.
Guide to the Paperwork Reduction Act —A plain language guide which answers the most common questions to the PRA
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Tips for capturing the best data from user interviews —How to ensure the most useful information makes its way back to your team for further analysis
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18F Methods —A collection of tools that describe how teams can put human-centered design into practice.
News and Events on Research
17 posts
2 Lessons Tech Leaders Can Learn From Unprecedented Health Research
Making Remote Work Work for Journey Mapping
Federal Crowdsourcing Webinar Series, Episode 9: A Match Made in History
A Guide For Agencies Building CX Capacity
AI Tech Workshop: How to Utilize the Open Source Jupyter Project for your Research
Mitigating Bias While Building Research Practices
Survey Translation and the Inclusion of End Users in the Process
Caroline Jarrett on How to Design a Better Form
Dalia El-Shimy on Mixed Methods Design Research
