Research
Resources on Research
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18F Methods—A collection of tools that describe how teams can put human-centered design into practice. -
18F Research Guidelines—Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
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Addressing Barriers to User-Centered Design—An overview of the most common barriers and how federal agencies might address them.
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Guide to the Paperwork Reduction Act—A plain language guide which answers the most common questions to the PRA -
Managing Research Projects Remotely—Best practices for distributed teams.
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Stakeholder and User Interview Checklist—Stakeholder and User Interview Checklist
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The basics of human-centered design in government—How the Lab at OPM drives innovation through design education -
Tips for capturing the best data from user interviews—How to ensure the most useful information makes its way back to your team for further analysis
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Usability Testing with Steve Krug—Get started making usability fixes to your website or product.
News and Events on Research
15 posts
Video
Caroline Jarrett on How to Design a Better Form
We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.
Video
Dalia El-Shimy on Mixed Methods Design Research
How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify's Montreal Office, will share how her team uses mixed methods research in support of its design decisions.
3 Ways to Manage Research Projects Remotely
Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them.
The Cutting EDGE: New Virtual Training Prepares First Responders for Active Shooter Incidents
Amidst the chaos of an active shooter event, preparedness is key to a seamless, swift and effective response—and a new video game funded by the Department of Homeland Security (DHS) Science and Technology Directorate and the U.S. Army Research Laboratory just might do the trick.
Presenting Online Data to Wide-Ranging User Communities
Presenting data online that will serve a wide range of users can be challenging. It requires an understanding of the target users’ needs, interests, and familiarity with the use of data handling tools. This challenge can be especially daunting for government websites that present data for use by the general public. The audience for such
DigitalGov Readers and Subscribers: We Want to Talk to You (Again)
We at DigitalGov want to hear more about you – your job, your role, the challenges you face — all of it — as you work to deliver more secure, effective, and reliable
Federally Funded Research Results Are Becoming More Open and Accessible
Summary: Significant strides in improving public access to scholarly publications and digital data help usher in an era of open science. This week marks the 8th annual Open Access Week, when individuals and organizations around the world celebrate the value of opening up online access to the results of scholarly research. It is an opportune
The Data Briefing: Help Predict the Future of Federal Government Data
In December, I plan to write two postings detailing a scenario analysis for the next ten years of the Federal government’s data technologies. Governments are on the cusp of amazing technological advances propelled by artificial intelligence, blockchain technologies, and the Internet of Things. Also, governments will face new challenges such as the recent global cyber
DigitalGov Readers and Subscribers: We Want to Talk to You
As you know, over the last few years DigitalGov has surfaced the innovative advancements many are making across the government space while providing a platform for learning best practices and coming together as a community. Over the course of the next few weeks, a small team from
Join us for a Gender Equality Edit-a-thon on October 22, 2016
Come out and join us on Saturday, October 22, 2016 from 10:00 am – 5:00 pm for a Wikipedia Edit-a-thon on Gender Equality in the Innovation Hub at the National Archives Building in Washington, DC. Register for this event today!
Crowdsourcing at the Law Library of Congress
The Law Library acquired a large collection from William S. Hein & Co., Inc. to make all volumes of several collections (like the Federal Register) available in open access to researchers. Preparing these files by adding metadata for easy searching takes a lot of work, so this summer we asked law students and library students from
