Research
Resources on Research
18F Methods —A collection of tools that describe how teams can put human-centered design into practice.
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18F Research Guidelines —Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
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Addressing Barriers to User-Centered Design —An overview of the most common barriers and how federal agencies might address them.
Guide to the Paperwork Reduction Act —A plain language guide which answers the most common questions to the PRA
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Managing Research Projects Remotely —Best practices for distributed teams.
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Stakeholder and User Interview Checklist —Stakeholder and User Interview Checklist
The basics of human-centered design in government —How the Lab at OPM drives innovation through design education
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Tips for capturing the best data from user interviews —How to ensure the most useful information makes its way back to your team for further analysis
Usability Testing with Steve Krug —Get started making usability fixes to your website or product.
News and Events on Research
15 posts
Mitigating Bias While Building Research Practices
Survey Translation and the Inclusion of End Users in the Process
Caroline Jarrett on How to Design a Better Form
Dalia El-Shimy on Mixed Methods Design Research
