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Guidance on building better digital services in government
Acquire new skills and knowledge to improve your career performance and reach your professional goals.
Ensuring that federal agencies can deliver excellent digital services requires an engaged and well-trained workforce. While core competencies in collaboration, communication, and leadership remain vital, additional skills like data analysis, cybersecurity, and digital fluency are becoming increasingly in-demand. Creating an intentional professional development plan for yourself or your team ensures that we can deliver cutting-edge solutions.
Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.
Providing federal employees with seminars on leadership, professional development, and strategy.
Explore hiring strategies, how to leverage contractors, and creative approaches for building your digital team.
The U.S. Digital Corps (USDC), a two-year paid fellowship program for early-career technologists, launched in 2021. USDC achievements include hiring more than 150 technologists to support high-impact projects at 25 agencies. In honor of the third anniversary, six Fellows share their experiences and offer advice for those interested in combining their technological expertise with a focus on public service. — via U.S. Digital Corps
How to engage leadership personally, adapt communication styles, and choose appropriate timing for effective interactions and feedback.
A GSA SmartPay product owner shares his experiences as a first-time product owner in a government agile development project.
Dynamic careers are derived from creativity, accountability, influence and strategic planning. Learn about how enhancing job skills builds resilience in today’s work environment.
Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.
46 posts
Explore hiring strategies, how to leverage contractors, and creative approaches for building your digital team.
The U.S. Digital Corps (USDC), a two-year paid fellowship program for early-career technologists, launched in 2021. USDC achievements include hiring more than 150 technologists to support high-impact projects at 25 agencies. In honor of the third anniversary, six Fellows share their experiences and offer advice for those interested in combining their technological expertise with a focus on public service. — via U.S. Digital Corps
How to engage leadership personally, adapt communication styles, and choose appropriate timing for effective interactions and feedback.
A GSA SmartPay product owner shares his experiences as a first-time product owner in a government agile development project.
Dynamic careers are derived from creativity, accountability, influence and strategic planning. Learn about how enhancing job skills builds resilience in today’s work environment.
As plain language writers and editors, we need to demonstrate the value we bring to projects. This writeup explains how to calculate the costs of our work and articulate its value.
To celebrate their first year in government, 11 U.S. Digital Corps Fellows reflect on what they have learned.
Showing appreciation works best when it’s not one-size-fits all. Here are 10 ideas to get started.
Showing appreciation works best when it’s not one-size-fits all. Here are 10 ideas to get started.
What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.
U.S. Digital Corps Fellows share their public service journeys from military service to public interest tech.
GSA Celebrates the 10th Anniversary of the Presidential Innovation Fellows (PIF) Program—Since 2012, over 200 Presidential Innovation Fellows have supported initiatives at more than 50 agencies, providing expert advice in specialized disciplines such as artificial intelligence, data strategy, product management, human-centered design, software development, and digital strategy. These efforts have enhanced agencies’ abilities to provide the best customer experience for their stakeholders and the public. The PIF program plans to celebrate the anniversary over the next year with activities to highlight the program’s impact and community since it launched. — via General Services Administration
Highlights from the Web Managers Community of Practice panel that shared how to get the right team in place to create a trusted, seamless online experience for all your customers.
Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.
What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.
Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.
Applications for the first cohort of U.S. Digital Corps Fellows will open on Monday, November 8th.
Digital.gov
An official website of the U.S. General Services Administration
