9 web resolutions to jump-start 2023
Nine areas to focus on in the coming year to take your digital sites and services to the next level.
Professional Development
Resources on Professional Development
How to Present Like a Pro —Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.
Join a Community of Practice
Federal Leadership and Professional Development —Providing federal employees with seminars on leadership, professional development, and strategy.
News and Events on Professional Development
25 posts
Bringing design in-house
What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.
Serving the Public: Five Veterans' Journeys to Public Interest Tech
U.S. Digital Corps Fellows share their public service journeys from military service to public interest tech.
GSA Celebrates the 10th Anniversary of the Presidential Innovation Fellows (PIF) Program
GSA Celebrates the 10th Anniversary of the Presidential Innovation Fellows (PIF) Program—Since 2012, over 200 Presidential Innovation Fellows have supported initiatives at more than 50 agencies, providing expert advice in specialized disciplines such as artificial intelligence, data strategy, product management, human-centered design, software development, and digital strategy. These efforts have enhanced agencies’ abilities to provide the best customer experience for their stakeholders and the public. The PIF program plans to celebrate the anniversary over the next year with activities to highlight the program’s impact and community since it launched. — via General Services Administration
Webinar Recap: How to Build Your Digital Dream Team
Highlights from the Web Managers Community of Practice panel that shared how to get the right team in place to create a trusted, seamless online experience for all your customers.
Building and Supporting a Diverse Technology Workforce in the Federal Government
Brian Whittaker, acting Chief Innovation Officer at the Federal Deposit Insurance Corporation (FDIC), shares his personal reflections on the importance of a diverse workforce in government and civic tech.
10 Hiring Tips for Attracting Underrepresented Digital Services Talent to Serve
As we focus on Diversity, Equity, Inclusion, and Accessibility (DEIA) as a priority across the federal government, what are some ideas we can keep in mind as we build our digital teams?
From Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech
Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.
Customer Experience
The Customer Experience (CX) Symposium Series: A Thought Incubator for Federal CX Practitioners
What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.
Professional Development
Webinar Recap: The Part-Timer
Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.
Professional Development
Start Your Tech Career in Government as a U.S. Digital Corps Fellow
Applications for the first cohort of U.S. Digital Corps Fellows will open on Monday, November 8th.
Careers
From Silicon Valley to GovTech: How a Data Scientist Turned Their Passion for Helping People Into a Career in Public Service
Many opportunities are available for technologists to make an impact in public service. See how Avena Cheng, a data scientist at the Centers for Medicare and Medicaid Services (CMS), turned a passion for improving people’s lives into a govtech career.
Civic Tech
Building a Tech Career in Government
Starting a civic tech career in government is not as unusual as you think. Current GSA employees share how they are building theirs.
Innovation
GSA Launches New Innovation Adoption Community of Practice
GSA is launching the Innovation Adoption Community of Practice on Digital.gov to connect those who embrace innovative methods and practices that improve government service delivery.
Communities
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
How to Present Like a Pro
How to Present Like a Pro—When you are presenting on streaming video, you are essentially doing the same thing as a television news anchor. Try these common methods that television presenters use daily to improve your presentation skills in the “zoom” era. — via Digital.gov
6 Ways To Navigate the Civic Tech Sea of Newness
Two former private-sector marketers now serving as Presidential Innovation Fellows share tips for building relationships and finding your way as a civic technologist.
Innovation
TTS Reflects: Black Histories to Celebrate Year-Round
Black history is American history. In this blog, TTS employees share how Black history makers can inspire our work and innovation year-round.
Civic Tech
A Soldier’s Journey from Big Tech to Government Innovation
Why I returned to government service, how I brought my tech experience with me, and why you should too.
