2023 Government UX Summit
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Mobile-friendly government websites improve access and user experience
People increasingly use their mobile devices to access critical information. Ensuring that government websites work well on mobile devices not only improves the overall user experience but also increases visibility of government services and information. Mobile-friendly federal websites are a part of digital inclusion, transparency, and accountability.
Use these eight principles of mobile-friendliness to greatly improve the mobile-friendliness of your websites.
Learn how you can use a single piece of paper to make your mobile app work 20 percent better.
Learn about the most common mobile development strategies.
A step-by-step guide to picking metrics and tools for tracking performance on your site.
Find out how to structure a Statement of Work (SOW) for the development of mobile products.
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Discover the transformative power of empathy in design with USAGov’s benefit finder. From simplifying applications to a mobile-first approach, the revamped tool not only functions efficiently in two different languages and cultural contexts, but demonstrates the consideration for users in challenging situations. Explore how empathy turned a government service into a compassionate lifeline, creating a product that genuinely understands and meets people where they are. — via USA.gov
OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA). — via The White House
Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones. — via Administrative Office of the U.S. Courts
What is a QR code and how can you create one? What are some alternatives to using QR codes? This introductory resource will help you explore your options.
A design system for the federal government that makes it easier to build accessible, mobile-friendly government websites for the American public.
Following these principles will help you make your site more usable and user-friendly.
A design system for the federal government that makes it easier to build accessible, mobile-friendly government websites for the American public.
A step-by-step guide to picking metrics and tools for tracking performance on your site.
The following is a list of the most common mobile development strategies.
Based on a recent six-month study, this guide outlines the top five practices needed to improve the mobile-friendliness of federal websites: the optimization of JavaScript, CSS, and images, caching, and pop-ups.
Resources to help your agency comply with the Connected Government Act.
These mobile user experience guidelines were distilled from community feedback about mobile UX practices.
Structuring a Statement of Work (SOW) for the development or modification of mobile products should be similar to any SOW your government organization issues for IT products and services.
An inventory of official government social media accounts and mobile apps.
A toolkit of principles, guidance, and code that helps agency digital teams build accessible, mobile-friendly government websites for the American public.
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Discover the transformative power of empathy in design with USAGov’s benefit finder. From simplifying applications to a mobile-first approach, the revamped tool not only functions efficiently in two different languages and cultural contexts, but demonstrates the consideration for users in challenging situations. Explore how empathy turned a government service into a compassionate lifeline, creating a product that genuinely understands and meets people where they are. — via USA.gov
OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA). — via The White House
Hosted by Digital.gov and the User Experience Community of Practice
Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones. — via Administrative Office of the U.S. Courts
Hosted by Digital.gov and the U.S. Web Design System
Code.gov Better Know an Engineer: Rayvn Manuel—We’re back with another installment of Better Know an Engineer. We are pleased to feature a friend of Code.gov and all-around amazing person, Rayvn Manuel; senior application developer and DevOps engineer at the Smithsonian Insitute's National Museum of African American History and Culture (NMAAHC). — via Code.gov
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Hosted by Digital.gov and the Challenge.gov
Hosted by Digital.gov and the David Fern
Hosted by Digital.gov and the U.S. Web Design System
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