Design

Understand how and why design impacts user experience

Guidance, resources, and community to help you use design to create government websites that meet customer needs, work well on any device, and follow federal web requirements.

21st Century Integrated Digital Experience Act

21st Century Integrated Digital Experience Act

Design: essential knowledge

  • An introduction to design

    How to design government websites that meet customer needs, work well on any device, and follow federal web requirements.

  • An introduction to design systems

    If your organization needs to ensure compliance with a design standard or align to a brand, a design system can help you achieve those goals more easily than building a site from scratch. Learn how a design system can help you and what you need to know to get started.

  • USWDS design principles

    Earn trust by following consistent design principles.

  • Understanding design in 10 questions

    Learn how the discipline of design can help your agency improve customer experience.

  • Bringing design in-house

    What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.

Design events

Learn about the USWDS component lifecycle, and how you can suggest a new component.

Hosted by Digital.gov and the U.S. Web Design System

2024
This month the Design System team will talk about the development and rollout of their new accessibility tests for components.

Hosted by Digital.gov and the U.S. Web Design System

2024
Conducting user research with people with disabilities

USWDS Monthly Call - October 2023

This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023
User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

Hosted by Digital.gov and the User Experience Community of Practice

2023

Design news

Why the American People Deserve a Digital Government

OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA). — via The White House

The White House logo

Sep 22, 2023

A website refresh in 3 months

A website redesign doesn’t have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks. — via 18F

18F logo

Sep 21, 2023

Resources on Design

Tools and Services

  • 18F

    We help government agencies fix technical problems, build products, and improve how government serves the public through technology.

  • Presidential Innovation Fellows

    We help government agencies fix technical problems, build products, and improve how government serves the public through technology.

  • U.S. Digital Service

    We deploy small, responsive groups of designers, engineers, product managers, and bureaucracy specialists to work with and empower civil servants.

  • 10x

    Provides funding for new technology projects or products across government, from the TTS office of investments.

  • DotGov Registry

    We make it easy to register and manage a .gov domain for US-based government organizations.

  • The Lab at OPM

    A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across the federal government.

  • U.S. Web Design System

    A toolkit of principles, guidance, and code that helps agency digital teams build accessible, mobile-friendly government websites for the American public.

  • Directory of services, tools, and teams

    Free and low-cost shared services and tools offered by the GSA and other agencies.

More News and Events on Design

256 posts

Learn about the USWDS component lifecycle, and how you can suggest a new component.

Hosted by Digital.gov and the U.S. Web Design System

2024
This month the Design System team will talk about the development and rollout of their new accessibility tests for components.

Hosted by Digital.gov and the U.S. Web Design System

2024
Conducting user research with people with disabilities

USWDS Monthly Call - October 2023

This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023

Why the American People Deserve a Digital Government

OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA). — via The White House

The White House logo

Sep 22, 2023

A website refresh in 3 months

A website redesign doesn’t have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks. — via 18F

18F logo

Sep 21, 2023

Get to know Search.gov

Search.gov’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements. — via USA.gov

USA.gov logo

Jul 25, 2023

How a Small Team Modernized a Federal Website to Improve CX

The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement. — via Performance.gov

Performance.gov logo

Jul 11, 2023

User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

Hosted by Digital.gov and the User Experience Community of Practice

2023

Making the big move - Special report: Search in support of federal web modernization

For the past several years Search.gov has reported each year on the top public needs based on the search terms they used.

This special report will take a different approach. It still offers a high level view of the public experience of seeking services and information from the government. But it also tells the story of change, and how these changes affect search and findability.

— via Search.gov

Search.gov logo

Jun 05, 2023

The 18F design chapter

Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques. — via 18F

18F logo

May 02, 2023

Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023

Introducing the new USA.gov

We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future. — via USA.gov

USA.gov logo

Apr 18, 2023