Design

Understand how and why design impacts user experience

More News and Events on Design

262 posts

The 18F design chapter

Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques. — via 18F

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May 02, 2023

Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.
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2023

Introducing the new USA.gov

We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future. — via USA.gov

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Apr 18, 2023

Building Beta: The Foundation

The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach. — via USA.gov

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Mar 07, 2023

Three Tips for Using Facebook and Instagram Stories

At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started. — via USA.gov

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Feb 21, 2023

Join us as we take a deep dive into USWDS design tokens. We’ll cover: what they are, how they’re used, and how you can adapt them to your branding needs.
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2023

Bringing design in-house

What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.
Jan 27, 2023