Content Strategy

Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.

This post was originally published on the USA.gov blog.

The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education &

The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to

This post was originally published on the HIV.gov blog. Editor’s Note: At HIV.gov, our team calls include a weekly update on digital trends. These updates allow us to stay current and inform our work. We recently asked HIV.gov’s former digital strategist to suggest ways our HIV partners can stay up to date with social media trends.

Categorizing and Describing Cybersecurity Work for the Nation The National Initiative for Cybersecurity Education (NICE) is pleased to announce the release of Special Publication 800-181, the NICE Cybersecurity Workforce Framework. This publication serves as a fundamental reference to support a workforce capable of meeting an organization’s cybersecurity needs. It provides organizations with a common, consistent

Information systems—from communications platforms to internet-connected devices—require both security and privacy safeguards to work successfully and protect users in our increasingly complex and interconnected world. Toward these ends, the National Institute of Standards and Technology (NIST) has issued a new draft revision of its widely used Special Publication (SP) 800-53, Security and Privacy Controls for Information

At HIV.gov, we’re often asked if videos are effective tools for communicating HIV prevention and treatment information. Our experience, the work of our partners, and current research continue to support the use of video for informing and empowering individuals.

Amidst the chaos of an active shooter event, preparedness is key to a seamless, swift and effective response—and a new video game funded by the Department of Homeland Security (DHS) Science and Technology Directorate and the U.S. Army Research Laboratory just might do the trick.

DEMO Whenever I hear someone complain about the process of a design critique, I’m always a bit surprised. Blame it on the fact

Merriam-Webster officially defines a meme as “an idea, behavior, style, or usage that spreads from person to person within a culture.” But these days, most of us think of memes as those viral posts online that convey a message using a photo with text. They range from funny to serious to offensive, and everything in

This June 2017 meeting featured the presentation, Plain Language Spectrum: Every Step Counts!

I recently had the chance to talk with the legendary Vint Cerf, one of the founding fathers of the internet. We had a wide-ranging discussion about the past, present and future of the internet, network security and what it would take to successfully, safely and reliably merge the digital and physical worlds, a concept known

Many know that digital tools have become indispensable for connecting with many audiences—but we also know that what’s available in the digital realm is always changing. So how do you know what tools are best for your purpose? And how do you plan for your organization’s digital future when the pace of change is so

Keeping the customer’s needs front and center is important when developing new digital tools. We recently developed a set of user personas as part of our work to establish a more robust—and data informed—understanding of the individuals that engage digitally with the National Archives (NARA). User personas are fictional, but realistic representations of key audience

It is incumbent upon FDA to ensure that we have the right policies in place to promote and encourage safe and effective innovation that can benefit consumers, and adopt regulatory approaches to enable the efficient development of these technologies. By taking an efficient, risk-based approach to our regulation, FDA can promote health through the creation

Like any newer technology, cloud computing has faced adoption challenges. IT managers understand the huge potential efficiency improvements and savings that cloud computing can bring to their agencies, but also have questions about security, compatibility, and funding. With these concerns and without a clear path to cloud computing, many agencies continue to maintain on-premises solutions.

It’s been a while since I’ve checked in on enterprise architecture (EA). My last in-depth work with EA was around 2011 when I was on detail to the Office of Personnel Management’s Open Government Team. The EA model I worked with was the top-down organizational design of information technology assets, data assets, and business processes.

“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home

Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools