Content Strategy

Make use of content strategy to deliver great digital experiences.

Content strategy involves planning, creating, delivering, and governing content that meets the needs of its users and achieves an organization's goals. Content strategy is an essential element of effective digital web services and communication for government agencies.

21st Century IDEA & M-23-22

21st Century IDEA & M-23-22

Content strategy: essential knowledge

Content Strategy events

Next steps in the U.S. Web Design System’s inclusive usability research

USWDS Monthly Call - November 2023

The USWDS team will continue sharing our progress to improve ongoing research, publishing results and addressing recent findings.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023
Conducting user research with people with disabilities

USWDS Monthly Call - October 2023

This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023

Content Strategy news

GSA Issues Report to Congress Highlighting Need for Improvement in Federal Government Section 508 Compliance

The report, the FY23 Governmentwide Section 508 Assessment, evaluates reporting entities’ adherence to the criteria established by the White House Office of Management and Budget (OMB) in coordination with GSA, the White House Office of Science and Technology Policy (OSTP), and the U.S. Access Board (USAB). It provides a baseline and recommendations for strengthening compliance initiatives and enhancing Section 508 activities across the federal government. — via General Services Administration

General Services Administration logo

Dec 28, 2023

Resources on Content Strategy

Tools and Services

  • 18F

    We help government agencies fix technical problems, build products, and improve how government serves the public through technology.

  • PlainLanguage.gov

    Guidance on the use of plain language for government communications and training for federal employees.

  • Presidential Innovation Fellows

    We help government agencies fix technical problems, build products, and improve how government serves the public through technology.

  • The Guide to the Paperwork Reduction Act

    Get help with the PRA, planning and submitting an information request, and finding your agencies agency’s PRA contact.

  • U.S. Digital Service

    We deploy small, responsive groups of designers, engineers, product managers, and bureaucracy specialists to work with and empower civil servants.

  • 10x

    Provides funding for new technology projects or products across government, from the TTS office of investments.

  • DotGov Registry

    We make it easy to register and manage a .gov domain for US-based government organizations.

  • Federalist

    A publishing platform that helps federal partners launch, maintain and manage Government websites.

  • Login.gov

    An identity management service that provides secure and private online access to participating government programs.

  • Open Opportunities

    Discover opportunities across government that will help you build and make connections.

More News and Events on Content Strategy

622 posts

GSA Issues Report to Congress Highlighting Need for Improvement in Federal Government Section 508 Compliance

The report, the FY23 Governmentwide Section 508 Assessment, evaluates reporting entities’ adherence to the criteria established by the White House Office of Management and Budget (OMB) in coordination with GSA, the White House Office of Science and Technology Policy (OSTP), and the U.S. Access Board (USAB). It provides a baseline and recommendations for strengthening compliance initiatives and enhancing Section 508 activities across the federal government. — via General Services Administration

General Services Administration logo

Dec 28, 2023

Next steps in the U.S. Web Design System’s inclusive usability research

USWDS Monthly Call - November 2023

The USWDS team will continue sharing our progress to improve ongoing research, publishing results and addressing recent findings.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023
Conducting user research with people with disabilities

USWDS Monthly Call - October 2023

This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.
Watch Video

Hosted by Digital.gov and the U.S. Web Design System

2023

Celebrating 20 years of USAGov en Español

USAGov en Español is excited to celebrate their 20th anniversary this month! Since 2003, the website has been a trusted guide to government information and services for Spanish speakers. Explore this timeline of USAGov en Español’s milestones, name changes, and accomplishments as they’ve served Spanish speakers and federal partners over the past two decades. — via USA.gov

USA.gov logo

Oct 16, 2023

Why the American People Deserve a Digital Government

OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA). — via The White House

The White House logo

Sep 22, 2023

NASA Releases First Season of Spanish-language Podcast

In celebration of Hispanic Heritage Month, NASA is releasing new content for Universo curioso de la NASA, the agency’s first Spanish-language podcast. A five-episode season will start Tuesday, September 19, with new episodes released weekly. In each episode, Universo curioso will highlight the contributions of NASA’s Hispanic and Latino workforce to the agency’s groundbreaking work in Earth and space exploration. The season features interviews with NASA experts, including an astronaut, a space weather scientist, an astrochemist, and oceanographers. Episodes focus on some of NASA’s top missions, bringing the wonder of exploration, space technology, and scientific discoveries to Spanish-speaking audiences around the world. — via National Aeronautics and Space Administration

National Aeronautics and Space Administration logo

Sep 15, 2023

Making the big move - Special report: Search in support of federal web modernization

For the past several years Search.gov has reported each year on the top public needs based on the search terms they used.

This special report will take a different approach. It still offers a high level view of the public experience of seeking services and information from the government. But it also tells the story of change, and how these changes affect search and findability.

— via Search.gov

Search.gov logo

Jun 05, 2023