Blogs

Those cutting edge folks over at Census have raised the bar again! Not only do they have three mobile apps that use their own APIs, but now everyone who visits Census.gov is presented with an

Why does a Cancer institute need a User Experience lab? Simply put: To learn about their customers—people living with cancer and those who care about them—and build the best possible products with them in mind. “Cancer has a journey and we wanted to create a

Reddit began in 2006 as an online bulletin board. Registered users post links to items on the Internet, start discussions and cast votes that control placement on the site. A simple structure and a live interview forum called AMA, (Ask Me Anything) helped make reddit a

If you have ever been a caregiver for an elderly family member or friend, you know that there are many resources to help you in giving care. But finding these resources can be difficult and frustrating. The Administration on Aging in the Department of Health and Human Services (HHS) has been guiding people to local

Most of us in the DigitalGov community recognize that responsive Web design is one approach to mobile first and most of us have a pretty clear picture of what it means—a responsive website will adjust to different devices, and the content will neatly change its layout from one screen size to another. But do you

We’ve seen (and experienced) a dramatic growth in mobile consumption in recent years. From app downloads to tablet ownership, the use of mobile devices continues to trend up. But, is this at the expense of desktop computer usage? Not really. The growth of mobile activity is incremental to what’s happening on existing platforms, according to

The Federal Trade Commission (FTC) had such great success with their first robocall challenge competition that the agency decided to take a different angle this year—targeting the skilled hackers at DEF CON 22, the annual defense conference in Las Vegas in early August. Five winners earned cash prizes and bragging rights for their creative technical

Trying to measure usability can be a head scratcher. How easy something is to use depends on where you are, who you are, and a number of other factors. Luckily in the world of usability, there exists a post-test survey known as the System Usability Scale, introduced in 1986 by an engineer named John Brooke,

Here at the U.S. Office of Personnel Management, we recently announced two exciting new government-wide working group teams with the mission of helping us use social media in ways we haven’t explored before. We’re hoping to recruit federal employees

Got a thing for dried botanicals? (No, not THOSE … but the stuff of fragrant sachets, decorative wreaths and glass jars filled with heavenly scents?) Before you discard your old potpourri or put some within reach of pets and children, you’ll want to take a look at

The National Aeronautics and Space Administration (NASA) has an enormous collection of aerospace and science data sets. NASA missions and projects can create amazing amounts of data. One example: the Earth Observing System Data and Information System has collected enough information to fill the Library of Congress (Data.NASA.gov). A more recent example: the Solar Dynamics

Welcome to the first edition of a new series of articles spotlighting members of our Government Web Manager Community. This month, we introduce Jill James, who’s the Senior Web Editor/Director for the Department of Education, in their Communications and Outreach

As traffic to desktop .gov websites declines, how we publish our content increasingly matters. We need to meet people where they are as they seek information on the Internet. To do so, we need to adjust to the new world of mobile applications, social media, and instant answers provided by search engines. Freeing Content from

First, it was party lines. Then, it was the rotary phone. Now, two-in-five (41%) U.S. households have officially said goodbye to landlines, according to a recent report by the Centers for Disease Control and Prevention (CDC)’s National Center for Health Statistics. If you have been keeping up with previous mobile trends, you won’t be surprised

Campaign finance information is not very approachable, even when made available as open data. The laws that regulate how money can be spent around elections are important to our democracy, but sometimes it’s difficult to understand how these laws apply. Between Senate, House, and Presidential campaigns, thousands of people run for office on a regular

In the summer of 1914, Frederick M. Dille, manager at Fort Niobrara National Wildlife Refuge, observed: “The general conditions of affairs at Niobrara are favorable and good. The animals are thriving, the feed has been abundant, the fence is in good shape and Mr. Schultz has handled everything very satisfactory. […] The pheasants have done

As Web analysts, your customers and their needs can vary greatly. One minute you are leading an analysis that will influence strategic decisions, the next you are distributing reports to folks who will never use them, but just have to have them. Sometimes, in the darkest hours, it can become more

The API Usability Program brings together developers from agency APIs and the private sector to evaluate how the API can be improved to be more user friendly. Sean Herron of 18F, who was a key member of the openFDA developer team, shared with us some of the major insights gained from this latest API usability session.

Short URLs are useful for tracking clicks, but they can create a poor user experience because the person clicking the link can’t see the final destination. That’s why Go.USA.gov was created—to show users that they would reach official government information. To maintain this trust, Go.USA.gov is only open to government employees and only shortens government

How can you find the top 5 users of your open data? We were recently asked this question on the Open Data listserv, and while this information can be a good measure of success for open data programs, we also figured some of the answers shared would be of interest to the broader community. This blog